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Automatic Data Processing (ADP) Customer Service Executive Interview Questions and Answers
Updated
23 Oct 2024
Automatic Data Processing (ADP) Customer Service Executive Interview Experiences
3 interviews found
Interview Questionnaire
4 Questions
- Q1. Tell me about yourself
- Q2. Tell me about adp
- Ans.
ADP is a global provider of cloud-based human capital management solutions.
ADP offers services such as payroll processing, time and attendance management, and HR administration.
They provide software solutions for businesses of all sizes, helping them streamline their HR processes.
ADP's products include ADP Workforce Now, ADP Vantage HCM, and ADP GlobalView.
They have a strong customer base and are known for their reliab...
- Q3. What's your hobbies and Interests
- Q4. Tell me about your current job
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Interview experience
Average
Difficulty level
-
Process Duration
-
Result
-
I applied via Job Portal
Round 1 - One-on-one
(1 Question)
- Q1. Talk about yourself and what do you know about the organisation (ADP)
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Interview Preparation Tips
Topics to prepare for Automatic Data Processing (ADP) Customer Service Executive interview:
- Finance Related questions
- About the organisation
- About your stability
- Why do you wish to work with ADP
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Interview experience
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected
I was interviewed in Mar 2023.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(2 Questions)
- Q1. Tell me about yourself
- Ans. Share details from the begining but keep your answers crisp and short
- Q2. When can you join?
- Ans. If you're not working buy sometime to research more about the company and take a small vacation/break before joining ning any company
Answered
Anonymously
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Answered
Anonymously
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Round 3 - One-on-one
(2 Questions)
- Q1. Work experience and skills
- Q2. In this round you will be grilled so be prepared beforehand. Don't worry if you make a mistake you'll be given couple of chances but don't assume you've been selected
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Round 4 - One-on-one
(2 Questions)
- Q1. Brief about yourself
- Q2. Emphasize only on your work experience and family background. Tell them what you've achieved and learnt from the previous organisation and don't say negatives. Don't be too optimistic as well try and be ne...
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Interview Preparation Tips
Interview preparation tips for other job seekers - Go through my above shared Q and A details and read carefully what's written
Top trending discussions
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Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off!
For context:
I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups.
Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials.
What’s been your experience with job hunting lately? Let’s help each other out!
Got a question about Automatic Data Processing (ADP)?
Ask anonymously on communities.
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
24/7 Customer
Somya Som
posted on 2 Mar 2024
Interview experience
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.
Round 1 - HR
(2 Questions)
- Q1. Self intro and sale the product
- Ans.
Good and not so hard and not taken too much time
- Q2. About customer service
- Ans.
Yes good and i explained about that and got selected
Answered by
Somya Som
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Answered by
Somya Som
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Round 2 - Aptitude Test
Assessment Good and manageable
Round 3 - Behavioral
(3 Questions)
- Q1. Sale the product and self intro
- Ans.
It was good from my end but hate the round because hr took the manager round and without any valid reasons and checking with dressing sense they are rejecting ys
- Q2. About education
- Q3. About hobbies and about customers
Answered by
Somya Som
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Customer Service Executive Interview Questions & Answers
24/7 Customer
Anonymous
posted on 30 Mar 2023
Interview experience
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(2 Questions)
- Q1. Tell me about yourself
- Q2. Do you have knowledge on Ms Excel
- Ans.
Yes, I have knowledge on Ms Excel.
I am proficient in using Excel for data entry, analysis, and reporting.
I am familiar with various functions and formulas in Excel.
I have experience in creating charts and graphs in Excel.
I can use Excel to manage and organize large amounts of data.
I am comfortable with using Excel shortcuts to increase efficiency.
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Answered by
AI
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Interview Preparation Tips
Interview preparation tips for other job seekers - Communication skills should be good and you should be ready with night shift
Customer Service Executive Interview Questions & Answers
24/7 Customer
Anonymous
posted on 27 Aug 2023
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Jul 2023. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
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Round 2 - HR
(4 Questions)
- Q1. Self introduction
- Q2. What is your memorable day?
- Q3. Which movie do you watch last time?
- Q4. Tell me about women empowerment?
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Interview Preparation Tips
Interview preparation tips for other job seekers - Typing about the given topics by hr
Customer Service Executive Interview Questions & Answers
24/7 Customer
Haseeb Uddin
posted on 4 Oct 2022
I applied via Naukri.com and was interviewed in Sep 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR
(1 Question)
- Q1. 1) the HR asked me whether I have the required documents for the job? 2) then the HR asked me to Give my introduction 3) " What do you know about BPO/Customer Support? " 4) "Why do you want to work in C...
- Ans. 1) Yes, I have all the documents the job required 2) My introduction: myself XYZ, I am 12th qualified and I am persuing my engineering, although my 4years are completed I have backlogs to clear, I am giving this interview on my 12th basis. I am completely a fresher , my hobbies are travelling, workouts and watching movies. I am looking for call center jobs as I have good English communication skills. I am hard w...
Answered by
Haseeb Uddin
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Round 3 - Versent Test
(1 Question)
- Q1. It was not an interview, it was an English communication computer based test on a app Test Description: It wanted to know our Reading, Listening, Speaking, Sentence Building and Quick thinking skills I h...
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Round 4 - Technical
(1 Question)
- Q1. 1) It was a video call interview so Manager asked me to show my Id proof to confirm my location (whether I am in the city or not) 2) Asked me to Introduce myself 3) "What do you know about this job?"
- Ans. 1) Id proof shown 2) Introduced myself in a same way as I introduced to the HR 3) in thi job you have to help the customer with his/her query
Answered by
Haseeb Uddin
Add your answer
Interview Preparation Tips
Topics to prepare for 24/7 Customer Customer Service Executive interview:
2) before you answer the question for self Introduction, try to give them a greeting like : Firstly I would like to thank you for giving me this opportunity"
3) Add something more to your introduction, don't speak completely the same of what you have put in your resume
4) Speak Confidently and Naturally without hesitations like don't put aaaa's in between as they check your communication skills as this job's main and important role is to Listen and Speak to the Customer.
5) Don't interrupt the interviewer while he/she is questioning you, let him/her complete his/her question and then you reply.
- Jam session
2) before you answer the question for self Introduction, try to give them a greeting like : Firstly I would like to thank you for giving me this opportunity"
3) Add something more to your introduction, don't speak completely the same of what you have put in your resume
4) Speak Confidently and Naturally without hesitations like don't put aaaa's in between as they check your communication skills as this job's main and important role is to Listen and Speak to the Customer.
5) Don't interrupt the interviewer while he/she is questioning you, let him/her complete his/her question and then you reply.
Customer Service Executive Interview Questions & Answers
24/7 Customer
Madhu Sudhan
posted on 21 Sep 2022
I applied via Job Fair and was interviewed in Aug 2022. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR
(1 Question)
- Q1. Self and any topic from your hobbies
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Interview Preparation Tips
Interview preparation tips for other job seekers - Be BRAVE and confident. Start with your self and don't go you tube .
Customer Service Executive Interview Questions & Answers
24/7 Customer
Anonymous
posted on 27 Nov 2021
I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 5 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Introduction and some technical questions
- Q2. Answered all their questions in a proper manner and with fluency in English
- Q3. After the completion of my Oops round they told me that I will receive further information from HR team as they said I waited but now it's been more than 15days but none of the HR team members contacted me...
- Q4. If I was rejected then why they didn't tell me that I was rejected ? Why did they say that I will get a call when I was rejected ?
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Interview Preparation Tips
Interview preparation tips for other job seekers - I had a worst experience in this interview. On the first day I felt that it's a great company and will offer the job to the right and capable person but no they support their reference person only the one who scored less versant score that person got selected but not us who got equivalent to qualifying score. I'm really feeling bad for those all who attended the interview and got rejected just because they didn't had a reference from office employee
Customer Service Executive Interview Questions & Answers
24/7 Customer
Anonymous
posted on 25 Mar 2023
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Mar 2022. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR
(4 Questions)
- Q1. Will check about you.
- Q2. What is your salary expectation?
- Q3. How soon you can join?
- Q4. Will give you an topic to write for essay.
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Round 3 - One-on-one
(3 Questions)
- Q1. Self introduction , will be asked.2
- Q2. Any previous work experience.
- Q3. Why did you left your last job ?
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Interview Preparation Tips
Interview preparation tips for other job seekers - They will check your stability, English speaking, any MTI's. Salary expectation,
Automatic Data Processing (ADP) Interview FAQs
How many rounds are there in Automatic Data Processing (ADP) Customer Service Executive interview?
Automatic Data Processing (ADP) interview process usually has 2-3 rounds. The most common rounds in the Automatic Data Processing (ADP) interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in Automatic Data Processing (ADP) Customer Service Executive interview?
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Automatic Data Processing (ADP) Customer Service Executive Interview Process
based on 2 interviews
Interview experience
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Automatic Data Processing (ADP) Customer Service Executive
Salary
based on 25 salaries
₹2.8
L/yr - ₹7.8
L/yr
89%
more
than the average Customer Service Executive Salary in India
View more details
Automatic Data Processing (ADP) Customer Service Executive Reviews and Ratings
based on 10 reviews
Rating in categories
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| ₹3.5 L/yr - ₹11.4 L/yr |
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