ACT Fibernet Service Delivery Leader Interview Questions and Answers

Q1. Introduction on Personal and professional, career related, experience related
Add your answer

Q1. Technical round
Add your answer

Q1. HR confirmed Monday to Friday 9:30am to 6:30 pm shift, Saturday and Sunday weekly off This never happened, I am working 24*7*365
Add your answer

Q1. Tell about yourself
Ans. 
Experienced delivery manager with a strong background in project management and team leadership.
• Over 5 years of experience in managing delivery of projects from initiation to completion

• Skilled in coordinating cross-functional teams and ensuring timely delivery of products

• Proven track record of successfully meeting project deadlines and exceeding client expectations

• Strong communication and problem-solving skills

• Certifie
Answered by AI
Add your answer
Q2. Scrum and agile best practises
Add your answer

Q1. Who to impressed customer for selling ?
Ans. 
To impress customers for selling, it is important to build rapport, listen actively, demonstrate product knowledge, provide personalized solutions, and follow up.
• Build rapport by being friendly and approachable

• Listen actively to understand customer needs and preferences

• Demonstrate product knowledge to showcase expertise and credibility

• Provide personalized solutions tailored to the customer's specific requirements

• Follow...read more
Answered by AI
Add your answer

Q1. Tell me about your self and work experience
Add your answer
Q2. Mpls, bgp, routing switching, tcpip model and stp (spanning tree protocol)
Add your answer

Q1. What do you want to join
Add your answer

Q1. Explain the Project management with an example that you can relate with your own project.
Ans. 
Project management involves planning, organizing, and overseeing the execution of a project to achieve specific goals within a set timeframe and budget.
• Define project scope, objectives, and deliverables

• Create a project plan outlining tasks, timelines, and resources

• Assign responsibilities to team members and monitor progress

• Manage risks and issues that may arise during the project

• Communicate regularly with stakeholders
Answered by AI
Add your answer
Q2. Share your experience in customer engagement and how we can ensure the customer satisfaction.
Ans. 
I have extensive experience in customer engagement through regular communication, understanding their needs, and providing timely solutions.
• Regular communication with customers to understand their needs and expectations

• Ensuring timely delivery of products/services to meet customer deadlines

• Implementing feedback mechanisms to gather customer input and improve satisfaction

• Training team members on customer service best pr
Answered by AI
Add your answer

Q1. About Your Self
Add your answer
Q2. Current Role and Responsibility
Add your answer

Advanced Excel, Vba, Sql Questions and Ans

Q1. Information about the old company Agenda of work there
Ans. Daily attend the gate mitting and disscus for the day plan
Answered Anonymously
Add your answer
Q2. How to satisfy customer
Ans. 
To satisfy customers, provide excellent service, listen to their needs, and go above and beyond to exceed their expectations.
• Provide excellent customer service

• Listen to their needs and concerns

• Go above and beyond to exceed their expectations

• Offer personalized solutions

• Follow up to ensure satisfaction

• Provide prompt and efficient service

• Be friendly and approachable

• Resolve issues quickly and effectively
Answered by AI
Add your answer
Q3. You can satisfy the customer by giving good scheme to the customer and giving them gifts.
Add your answer