Ericsson Service Delivery Leader Interview Questions and Answers

Address personal and official issues separately, prioritize official issues, and encourage open communication.

• Address personal issues separately from official issues to avoid confusion and ensure fairness.

• Prioritize official issues and handle them objectively based on company policies and procedures.

• Encourage open communication among the engineers to resolve personal issues and prevent them from affecting work.

• Provide ...read more

Service delivery is crucial for customer satisfaction and retention in the life cycle.

• Service delivery is the process of providing services to customers in a timely and efficient manner.

• Good service delivery ensures customer satisfaction and retention.

• It involves understanding customer needs, setting expectations, and delivering on promises.

• Examples of good service delivery include timely response to customer inquiries...read more

Fiber networks use thin glass or plastic fibers to transmit data using light signals.

• Fiber optic cables are made up of thin strands of glass or plastic that are used to transmit data over long distances.

• Data is transmitted through the fiber optic cable using light signals that bounce off the walls of the cable.

• Fiber networks are faster and more reliable than traditional copper wire networks.

• Fiber networks are used in a...read more