ACT Fibernet Interview Questions, Process, and Tips

Address personal and official issues separately, prioritize official issues, and encourage open communication.

• Address personal issues separately from official issues to avoid confusion and ensure fairness.

• Prioritize official issues and handle them objectively based on company policies and procedures.

• Encourage open communication among the engineers to resolve personal issues and prevent them from affecting work.

• Provide ...read more

Service delivery is crucial for customer satisfaction and retention in the life cycle.

• Service delivery is the process of providing services to customers in a timely and efficient manner.

• Good service delivery ensures customer satisfaction and retention.

• It involves understanding customer needs, setting expectations, and delivering on promises.

• Examples of good service delivery include timely response to customer inquiries...read more

Fiber networks use thin glass or plastic fibers to transmit data using light signals.

• Fiber optic cables are made up of thin strands of glass or plastic that are used to transmit data over long distances.

• Data is transmitted through the fiber optic cable using light signals that bounce off the walls of the cable.

• Fiber networks are faster and more reliable than traditional copper wire networks.

• Fiber networks are used in a...read more

Dhora process is a method used to troubleshoot network issues by analyzing logs and identifying the root cause.

• Dhora process involves collecting logs from various network devices

• Logs are analyzed to identify the root cause of the issue

• Once the root cause is identified, appropriate action is taken to resolve the issue

• This process helps in minimizing downtime and improving network performance

OSI Layers are a model for network communication. There are 7 layers, each with a specific function.

• Layer 1 - Physical layer: Transmits raw data bits over a physical medium

• Layer 2 - Data link layer: Provides error-free transfer of data frames between nodes

• Layer 3 - Network layer: Routes data packets between networks

• Layer 4 - Transport layer: Provides reliable end-to-end data delivery and error recovery

• Layer 5 - Session...read more