Filter interviews by
C++ is a high-level programming language used for developing system software, application software, device drivers, and video games.
C++ was developed by Bjarne Stroustrup in 1983.
It is an extension of the C programming language.
C++ supports object-oriented programming, generic programming, and procedural programming.
It is used for developing operating systems, browsers, databases, and more.
Some popular application...
A temporary solution or a quick fix to a problem or issue.
Workaround is a temporary solution to a problem or issue.
It is used when the permanent solution is not available or not feasible.
Workarounds are often used in IT service management to minimize the impact of incidents or problems.
For example, restarting a computer to fix a software issue is a common workaround.
Workarounds should be documented and communicate...
Proactive problems can be found through data analysis, monitoring, and trend identification.
Regularly monitor system logs and performance metrics
Analyze data to identify trends and potential issues
Conduct regular risk assessments to identify potential problems
Implement proactive measures such as system updates and patches
Engage with end-users to identify potential issues before they become problems
Types of changes in IT service management
Standard changes - pre-authorized changes that follow a well-established process
Normal changes - require a formal approval process and may impact multiple areas of the organization
Emergency changes - require immediate action to restore service
Major changes - significant changes that require a high level of planning and coordination
Minor changes - low-risk changes that can b...
What people are saying about Accenture
Techniques used to find Root Cause in IT service management
Fishbone diagram
5 Whys
Pareto chart
Fault tree analysis
Change management
Incident management
Problem management
A known error is a problem that has been identified and has a documented solution or workaround.
Known errors are typically documented in a Known Error Database (KEDB).
They are often discovered during the incident management process.
Examples of known errors include software bugs, hardware failures, and configuration issues.
Having a KEDB can help reduce the time to resolve incidents and improve overall service quali...
To reduce the inflow of High priority incidents, implement proactive measures and improve incident management processes.
Implement proactive monitoring and alerting systems to identify potential issues before they become high priority incidents.
Enhance incident categorization and prioritization criteria to accurately identify high priority incidents.
Improve incident management processes by implementing a robust inc...
I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.
C++ is a high-level programming language used for developing system software, application software, device drivers, and video games.
C++ was developed by Bjarne Stroustrup in 1983.
It is an extension of the C programming language.
C++ supports object-oriented programming, generic programming, and procedural programming.
It is used for developing operating systems, browsers, databases, and more.
Some popular applications dev...
I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.
As an IPC manager, I oversee incident management, ensure service quality, and facilitate communication between teams.
Monitor and manage incident tickets to ensure timely resolution, e.g., tracking high-priority incidents.
Coordinate with cross-functional teams to address service disruptions, e.g., working with network teams during outages.
Analyze incident trends to identify areas for improvement, e.g., implementing chan...
Techniques used to find Root Cause in IT service management
Fishbone diagram
5 Whys
Pareto chart
Fault tree analysis
Change management
Incident management
Problem management
A known error is a problem that has been identified and has a documented solution or workaround.
Known errors are typically documented in a Known Error Database (KEDB).
They are often discovered during the incident management process.
Examples of known errors include software bugs, hardware failures, and configuration issues.
Having a KEDB can help reduce the time to resolve incidents and improve overall service quality.
Types of changes in IT service management
Standard changes - pre-authorized changes that follow a well-established process
Normal changes - require a formal approval process and may impact multiple areas of the organization
Emergency changes - require immediate action to restore service
Major changes - significant changes that require a high level of planning and coordination
Minor changes - low-risk changes that can be imp...
A temporary solution or a quick fix to a problem or issue.
Workaround is a temporary solution to a problem or issue.
It is used when the permanent solution is not available or not feasible.
Workarounds are often used in IT service management to minimize the impact of incidents or problems.
For example, restarting a computer to fix a software issue is a common workaround.
Workarounds should be documented and communicated to ...
Proactive problems can be found through data analysis, monitoring, and trend identification.
Regularly monitor system logs and performance metrics
Analyze data to identify trends and potential issues
Conduct regular risk assessments to identify potential problems
Implement proactive measures such as system updates and patches
Engage with end-users to identify potential issues before they become problems
I applied via Referral and was interviewed in Feb 2021. There were 5 interview rounds.
To reduce the inflow of High priority incidents, implement proactive measures and improve incident management processes.
Implement proactive monitoring and alerting systems to identify potential issues before they become high priority incidents.
Enhance incident categorization and prioritization criteria to accurately identify high priority incidents.
Improve incident management processes by implementing a robust incident...
I recently led a Service Improvement Plan (SIP) to enhance incident response times and customer satisfaction in our IT service management.
Conducted a thorough analysis of current incident response metrics.
Identified bottlenecks in the ticket resolution process, such as delays in escalation.
Implemented a new ticketing system that automates prioritization based on urgency.
Trained the support team on best practices for fa...
I applied via Campus Placement and was interviewed in Aug 2021. There was 1 interview round.
Dynamic professional with diverse experience in management, team leadership, and strategic planning, eager to contribute to organizational success.
Over 5 years of experience in management roles, leading teams to achieve operational goals.
Successfully implemented a new project management system that improved efficiency by 30%.
Strong background in customer service, enhancing client satisfaction scores by 20% through effe...
Python is a high-level, interpreted programming language known for its simplicity, readability, and versatility.
Python is used for web development, data analysis, artificial intelligence, and more.
It has a large standard library and supports multiple programming paradigms.
Python code is often shorter and easier to read than other languages.
It uses indentation to indicate code blocks instead of curly braces or keywords.
...
High-level languages are programming languages that are easier to read and write than low-level languages.
High-level languages are closer to human language than machine language.
They are easier to learn and use than low-level languages.
Examples of high-level languages include Java, Python, and C++.
HCL Technologies is a leading global IT services company based in India, specializing in software development and IT consulting.
Founded in 1976, HCL is one of India's original IT services companies.
HCL operates in over 50 countries, providing services to clients across various industries.
The company focuses on innovation and has invested heavily in R&D, exemplified by its HCL Innovation Labs.
HCL's services include ...
I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.
I applied via Referral and was interviewed before May 2020. There were 4 interview rounds.
I am seeking new challenges and opportunities for growth that align better with my career aspirations and professional development.
Career Advancement: I feel that my current role has limited opportunities for advancement, and I am eager to take on more responsibilities.
Skill Development: I want to work in an environment that encourages continuous learning and skill enhancement, which I believe your company offers.
Cultu...
I have extensive experience in RTR, focusing on financial reporting, reconciliations, and compliance with accounting standards.
Managed month-end closing processes, ensuring timely and accurate financial reporting.
Performed account reconciliations, identifying discrepancies and implementing corrective actions.
Collaborated with cross-functional teams to streamline reporting processes, reducing closing time by 20%.
Ensured...
Accruals are expenses incurred but not yet paid or recorded in the books.
Accrued salaries and wages
Accrued interest
Accrued taxes
Accrued rent
Accrued utilities
Accrued warranty expenses
I applied via Recruitment Consultant and was interviewed in May 2021. There were 3 interview rounds.
I applied via LinkedIn and was interviewed in Jun 2021. There was 1 interview round.
based on 1 interview experience
Difficulty level
Duration
based on 5 reviews
Rating in categories
Application Development Analyst
39.3k
salaries
| ₹4.8 L/yr - ₹11 L/yr |
Application Development - Senior Analyst
27.7k
salaries
| ₹8.3 L/yr - ₹16.1 L/yr |
Team Lead
26.5k
salaries
| ₹12.6 L/yr - ₹22.3 L/yr |
Senior Analyst
19.5k
salaries
| ₹9 L/yr - ₹15.7 L/yr |
Senior Software Engineer
18.5k
salaries
| ₹10.4 L/yr - ₹18 L/yr |
TCS
Cognizant
Capgemini
Infosys