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C++ is a high-level programming language used for developing system software, application software, device drivers, and video games.
C++ was developed by Bjarne Stroustrup in 1983.
It is an extension of the C programming language.
C++ supports object-oriented programming, generic programming, and procedural programming.
It is used for developing operating systems, browsers, databases, and more.
Some popular application...
Techniques used to find Root Cause in IT service management
Fishbone diagram
5 Whys
Pareto chart
Fault tree analysis
Change management
Incident management
Problem management
Proactive problems can be found through data analysis, monitoring, and trend identification.
Regularly monitor system logs and performance metrics
Analyze data to identify trends and potential issues
Conduct regular risk assessments to identify potential problems
Implement proactive measures such as system updates and patches
Engage with end-users to identify potential issues before they become problems
Types of changes in IT service management
Standard changes - pre-authorized changes that follow a well-established process
Normal changes - require a formal approval process and may impact multiple areas of the organization
Emergency changes - require immediate action to restore service
Major changes - significant changes that require a high level of planning and coordination
Minor changes - low-risk changes that can b...
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A temporary solution or a quick fix to a problem or issue.
Workaround is a temporary solution to a problem or issue.
It is used when the permanent solution is not available or not feasible.
Workarounds are often used in IT service management to minimize the impact of incidents or problems.
For example, restarting a computer to fix a software issue is a common workaround.
Workarounds should be documented and communicate...
To reduce the inflow of High priority incidents, implement proactive measures and improve incident management processes.
Implement proactive monitoring and alerting systems to identify potential issues before they become high priority incidents.
Enhance incident categorization and prioritization criteria to accurately identify high priority incidents.
Improve incident management processes by implementing a robust inc...
I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.
C++ is a high-level programming language used for developing system software, application software, device drivers, and video games.
C++ was developed by Bjarne Stroustrup in 1983.
It is an extension of the C programming language.
C++ supports object-oriented programming, generic programming, and procedural programming.
It is used for developing operating systems, browsers, databases, and more.
Some popular applications dev...
I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.
As an IPC manager, I oversee incident management, ensure service quality, and facilitate communication between teams.
Monitor and manage incident tickets to ensure timely resolution, e.g., tracking high-priority incidents.
Coordinate with cross-functional teams to address service disruptions, e.g., working with network teams during outages.
Analyze incident trends to identify areas for improvement, e.g., implementing chan...
Techniques used to find Root Cause in IT service management
Fishbone diagram
5 Whys
Pareto chart
Fault tree analysis
Change management
Incident management
Problem management
Types of changes in IT service management
Standard changes - pre-authorized changes that follow a well-established process
Normal changes - require a formal approval process and may impact multiple areas of the organization
Emergency changes - require immediate action to restore service
Major changes - significant changes that require a high level of planning and coordination
Minor changes - low-risk changes that can be imp...
A temporary solution or a quick fix to a problem or issue.
Workaround is a temporary solution to a problem or issue.
It is used when the permanent solution is not available or not feasible.
Workarounds are often used in IT service management to minimize the impact of incidents or problems.
For example, restarting a computer to fix a software issue is a common workaround.
Workarounds should be documented and communicated to ...
Proactive problems can be found through data analysis, monitoring, and trend identification.
Regularly monitor system logs and performance metrics
Analyze data to identify trends and potential issues
Conduct regular risk assessments to identify potential problems
Implement proactive measures such as system updates and patches
Engage with end-users to identify potential issues before they become problems
I applied via Referral and was interviewed in Feb 2021. There were 5 interview rounds.
To reduce the inflow of High priority incidents, implement proactive measures and improve incident management processes.
Implement proactive monitoring and alerting systems to identify potential issues before they become high priority incidents.
Enhance incident categorization and prioritization criteria to accurately identify high priority incidents.
Improve incident management processes by implementing a robust incident...
I recently led a Service Improvement Plan (SIP) to enhance incident response times and customer satisfaction in our IT service management.
Conducted a thorough analysis of current incident response metrics.
Identified bottlenecks in the ticket resolution process, such as delays in escalation.
Implemented a new ticketing system that automates prioritization based on urgency.
Trained the support team on best practices for fa...
I applied via Referral and was interviewed before Jan 2021. There were 4 interview rounds.
There are several tools available for content authoring, depending on the type of content and the level of expertise.
For beginners, tools like Grammarly and Hemingway can help with grammar and readability.
For more advanced users, Adobe Creative Suite and Microsoft Office are popular options.
Content management systems like WordPress and Drupal are also useful for creating and managing content.
Collaboration tools like Go...
I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.
I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.
AD DNS DHCP are Microsoft technologies used for network management and authentication.
Active Directory (AD) is a directory service used for authentication and authorization of users and computers in a network.
Domain Name System (DNS) is used for name resolution of network resources.
Dynamic Host Configuration Protocol (DHCP) is used for automatic IP address assignment to network devices.
AD, DNS, and DHCP are often used ...
IaaS, SaaS, and PaaS are cloud computing models that provide different levels of infrastructure, software, and platform services.
IaaS (Infrastructure as a Service) provides virtualized computing resources over the internet, such as servers, storage, and networking.
SaaS (Software as a Service) delivers software applications over the internet, eliminating the need for local installation and maintenance.
PaaS (Platform as ...
General questions for 1 hors online exams
Checking points in beam and column are critical for ensuring structural integrity.
Checking for cracks or deformations
Ensuring proper alignment and levelness
Verifying adequate reinforcement
Checking for proper bearing and connection details
Using non-destructive testing methods
Following applicable codes and standards
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| ₹10.2 L/yr - ₹18 L/yr |
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