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Accenture Customer Service Analyst 2 Interview Questions and Answers

Updated 4 Jun 2024

Accenture Customer Service Analyst 2 Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Past Experience
  • Q2. They were checking for stability.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was moderate .... however the documentation part was frustrating.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me the process of HLD and LLD
  • Ans. 

    HLD stands for High Level Design and LLD stands for Low Level Design. HLD focuses on overall system design while LLD focuses on detailed design.

    • HLD involves defining system architecture, modules, interfaces, and high-level design decisions.

    • LLD involves detailed design of each module, including data structures, algorithms, and specific implementation details.

    • HLD is more abstract and focuses on the big picture, while LLD...

  • Answered by AI

Skills evaluated in this interview

Customer Service Analyst 2 Interview Questions Asked at Other Companies

asked in Accenture
Q1. Tell me the process of HLD and LLD

Interview questions from similar companies

I applied via Campus Placement and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - It was an good experience

I applied via Campus Placement and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 21 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Aptitude and Gd and technology

Interview Preparation Tips

Interview preparation tips for other job seekers - Too many people applied for 10 seats. Was tuff getting through

I appeared for an interview before Nov 2020.

Interview Questionnaire 

1 Question

  • Q1. Very nice questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Great experience nice good luck

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 18 Nov 2020

I applied via Referral and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. I was asked to describe ownself and asked about some humanity questions.
  • Q2. Have you made any remarkable good change in someone's life?

Interview Preparation Tips

Interview preparation tips for other job seekers - Apart from normal baseline questions, there may be few in depth questions asked by the interviewer. They may ask to describe your strength and also may ask you about your weakness and how can you overcome those weaknesses.

I applied via Walk-in and was interviewed before May 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Keep confident about your interview and your experience should be explaine clearly.
  • Q2. Where things you had done about your job role responsibility would explain clearly

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice when you giving an a interview don't be nerves and do be prepared well while interview going on don't be in hurry manner it's big as mistake in your life while giving interview.

Analyst Interview Questions & Answers

Infosys user image rohit mehar

posted on 29 Jan 2017

I appeared for an interview before Jan 2016.

Interview Questionnaire 

1 Question

  • Q1. 7-8 approx

Interview Preparation Tips

Round: Test
Experience: there were different part on each 10 questions of quant,logical,verbal,paragraph,decision making
test was easy some verbal section was tough
Duration: 1 hour

Round: Technical + HR Interview
Experience: basic question
1. tell me about yourself?
2. why infosys?
3.your role at infosys?
4.they give me project view on saving electricity of college
some question was related to my project and some was from technical . overall it was nice exp.

Skills: communication, Confidence, problem solving approch
College Name: NIT ALLAHABAD

I applied via Naukri.com and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical skills

Interview Preparation Tips

Interview preparation tips for other job seekers - you must have sound knowledge of concepts

Accenture Interview FAQs

How many rounds are there in Accenture Customer Service Analyst 2 interview?
Accenture interview process usually has 1 rounds. The most common rounds in the Accenture interview process are Technical and One-on-one Round.
What are the top questions asked in Accenture Customer Service Analyst 2 interview?

Some of the top questions asked at the Accenture Customer Service Analyst 2 interview -

  1. Tell me the process of HLD and ...read more
  2. They were checking for stabili...read more

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Accenture Customer Service Analyst 2 Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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Accenture Customer Service Analyst 2 Salary
based on 7 salaries
₹5.6 L/yr - ₹7.5 L/yr
At par with the average Customer Service Analyst 2 Salary in India
View more details

Accenture Customer Service Analyst 2 Reviews and Ratings

based on 2 reviews

1.9/5

Rating in categories

1.7

Skill development

1.7

Work-life balance

3.2

Salary

1.7

Job security

1.7

Company culture

1.7

Promotions

1.7

Work satisfaction

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