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Accenture Csa Team Lead Interview Questions, Process, and Tips

Updated 23 Oct 2023

Accenture Csa Team Lead Interview Experiences

1 interview found

Csa Team Lead Interview Questions & Answers

user image Anonymous

posted on 21 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(18 Questions)

  • Q1. Tell me about yourself 😼
  • Q2. Can you explain your work experience
  • Q3. Education Background
  • Ans. Bachelor of Engineering in EEE from VTU Bangalore Karnataka.
  • Answered Anonymously
  • Q4. What is your reason to join Accenture?
  • Q5. What do you think of The Contract Worker Job Postion you will be offered by Accenture?
  • Ans. I am happy with Contract Worker Role. Administrator. Associate. otherwise Manager. Thank You
  • Answered Anonymously
  • Q6. How many days to be taken to joining?
  • Ans. I will join in 21 days.
  • Answered Anonymously
  • Q7. Are you married?
  • Q8. CTC looking for?
  • Q9. Ready for Foriegn Business Tour?
  • Ans. 

    Yes, I am ready for a foreign business tour.

    • I have experience in international business dealings.

    • I am familiar with different cultures and customs.

    • I have a valid passport and am willing to travel.

    • I am excited about the opportunity to expand our business globally.

  • Answered by AI
  • Q10. Do you have Visas?
  • Q11. Is it easy process to get your Visas Stamped?
  • Ans. 

    Getting your Visas Stamped can be a straightforward process if you have all the necessary documentation and follow the correct procedures.

    • Ensure you have all required documents such as passport, visa application form, and supporting documents

    • Follow the specific instructions provided by the consulate or embassy

    • Schedule an appointment for visa stamping

    • Be prepared for an interview with the consular officer

    • Pay the visa sta...

  • Answered by AI
  • Q12. Do you want Transport Facilities?
  • Ans. 

    Yes, I would like to have Transport Facilities provided.

    • I rely on public transportation to commute to work

    • Having transport facilities would ensure punctuality and reliability

    • Transport facilities can improve team morale by reducing stress related to commuting

  • Answered by AI
  • Q13. Do you want Food Facility?
  • Ans. 

    Yes, I am interested in working in a food facility.

    • I have experience working in food service industry

    • I am passionate about food safety and quality

    • I enjoy working in a fast-paced environment

  • Answered by AI
  • Q14. Do you want Insurance?
  • Ans. 

    Yes, I want insurance for financial security and peace of mind.

    • Insurance provides financial security in case of unexpected events

    • It gives peace of mind knowing that you are covered in case of emergencies

    • Examples: health insurance, car insurance, life insurance

  • Answered by AI
  • Q15. Are you ready to work in Shifts?
  • Q16. About Residence?
  • Q17. Any Siblings? Yes
  • Ans. Younger Brother. Vinay V Genthikatti Bangalore ICG Manager GM.
  • Answered Anonymously
  • Q18. He is married too?

Interview Preparation Tips

Topics to prepare for Accenture Csa Team Lead interview:
  • Windows Administrator
  • Cisco Certified Network Administrator
  • Technical Support Associate
  • Business Development
  • Teaching
Interview preparation tips for other job seekers - Be, positive prepared patience.

Interview questions from similar companies

Team Lead Interview Questions & Answers

Tech Mahindra user image Karisma jeanette singh

posted on 27 Jan 2025

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Dec 2024.

Round 1 - Technical 

(9 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. What is the process for conducting capacity planning?
  • Ans. 

    Capacity planning involves forecasting future resource needs and ensuring that the necessary resources are available.

    • Identify current resource usage and performance levels

    • Forecast future resource needs based on growth projections

    • Determine any potential bottlenecks or constraints

    • Allocate resources accordingly to meet future demands

    • Regularly review and adjust the capacity plan as needed

  • Answered by AI
  • Q3. What is the process for creating a Standard Operating Procedure (SOP)?
  • Ans. 

    Creating a Standard Operating Procedure involves identifying the process, documenting steps, obtaining feedback, and finalizing the SOP.

    • Identify the process or task that needs an SOP

    • Document each step involved in the process

    • Obtain feedback from relevant stakeholders for improvements

    • Finalize the SOP with clear instructions and guidelines

    • Regularly review and update the SOP as needed

  • Answered by AI
  • Q4. How do you handle transitions?
  • Ans. 

    I handle transitions by communicating effectively, setting clear expectations, and providing support to team members.

    • Communicate openly and transparently with team members about upcoming changes

    • Set clear expectations and goals for the transition period

    • Provide support and resources to help team members adjust to the changes

    • Lead by example and remain positive and adaptable during transitions

  • Answered by AI
  • Q5. How do you provide feedback?
  • Ans. 

    I provide feedback by being specific, timely, and constructive.

    • Be specific about what was done well and what needs improvement

    • Provide feedback in a timely manner to address issues promptly

    • Offer constructive criticism and suggestions for improvement

    • Encourage open communication and dialogue for feedback to be effective

  • Answered by AI
  • Q6. Can you describe a situation in which you had to handle an escalation call from a customer, and how you managed it?
  • Ans. 

    Handled an escalation call by actively listening, empathizing, and offering a solution.

    • Remain calm and composed while listening to the customer's concerns.

    • Empathize with the customer and acknowledge their frustration.

    • Offer a solution or escalate the issue to a higher authority if necessary.

    • Follow up with the customer to ensure their issue has been resolved satisfactorily.

  • Answered by AI
  • Q7. Can you describe a situation in which you encountered a conflict between two team members and explain how you managed that situation?
  • Ans. 

    Managed conflict between team members by facilitating open communication and finding common ground.

    • Addressed the issue privately to understand each team member's perspective

    • Encouraged open communication and active listening to resolve misunderstandings

    • Facilitated a team meeting to discuss the conflict and find common ground

    • Established clear expectations and guidelines for future interactions

  • Answered by AI
  • Q8. What Key Performance Indicators (KPIs) have you worked with?
  • Ans. 

    I have worked with KPIs such as sales targets, customer satisfaction scores, employee productivity metrics, and project completion rates.

    • Sales targets

    • Customer satisfaction scores

    • Employee productivity metrics

    • Project completion rates

  • Answered by AI
  • Q9. How did you establish end-to-end operations when setting up a new process?
  • Ans. 

    I established end-to-end operations by defining clear processes, assigning roles, providing training, and monitoring performance.

    • Defined clear processes from start to finish

    • Assigned roles and responsibilities to team members

    • Provided training and resources to ensure understanding and proficiency

    • Monitored performance and made adjustments as needed

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Na na intro about the role
  • Q2. Na na domain specific
Round 2 - One-on-one 

(2 Questions)

  • Q1. Domain based question
  • Q2. Na na mrm related question
Round 3 - HR 

(2 Questions)

  • Q1. Na na location preference
  • Q2. Na na salary negotiations
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Job Portal and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Diff bw CCW and DIS CCW
  • Q2. Diff bw PECI and PICOF
Round 2 - Behavioral 

(2 Questions)

  • Q1. Previous experience
  • Q2. Role in current project in details

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare well for basics in Workday and studio

Team Manager Interview Questions & Answers

Cognizant user image AlternateAccount

posted on 2 Jan 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - Technical 

(3 Questions)

  • Q1. Microservice architecture explanation
  • Ans. 

    Microservice architecture is an approach to software development where a single application is composed of small, independent services that communicate with each other through APIs.

    • Each service is responsible for a specific function or feature of the application

    • Services are loosely coupled and can be developed, deployed, and scaled independently

    • Communication between services is typically done through lightweight protoc...

  • Answered by AI
  • Q2. Solid principles
  • Q3. Steam api explanation
  • Ans. 

    Steam API is a set of web APIs provided by Valve for accessing Steam's features and data.

    • Steam API allows developers to integrate Steam features such as user authentication, inventory management, and game statistics into their applications.

    • Developers can use Steam API to access information about games, users, achievements, and more.

    • Steam API provides endpoints for interacting with Steam's community features, such as us

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced team manager with a background in project management and leadership.

    • Over 5 years of experience leading teams in various industries

    • Skilled in project planning, delegation, and conflict resolution

    • Strong communication and interpersonal skills

    • Proven track record of meeting deadlines and exceeding goals

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is accrual accounting, and how is it used in accounts payable?
  • Ans. 

    Accrual accounting is a method of accounting that records revenues and expenses when they are incurred, regardless of when cash is exchanged.

    • Accrual accounting recognizes revenue and expenses at the time they are earned or incurred, rather than when cash is received or paid.

    • In accounts payable, accrual accounting ensures that expenses are recorded when they are incurred, even if the payment has not been made yet.

    • This m...

  • Answered by AI
  • Q2. What is your understanding of accounts payable?
  • Ans. 

    Accounts payable refers to the money a company owes to its suppliers or vendors for goods or services purchased on credit.

    • Accounts payable is a liability on the company's balance sheet.

    • It represents the amount of money the company owes to its suppliers or vendors.

    • Accounts payable is typically recorded when an invoice is received from a supplier, and payment is usually made within a specified period.

    • Managing accounts pa...

  • Answered by AI

Team Lead Interview Questions & Answers

IBM user image Anonymous

posted on 18 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. COBOL SCNEARIO BASED QUESTIONS
Round 2 - Behavioral 

(1 Question)

  • Q1. Toughest coding done so far
  • Ans. 

    Implementing a complex algorithm for optimizing search results in a large-scale e-commerce platform.

    • Developed a custom search algorithm to improve search relevance and speed

    • Implemented data structures like trie and inverted index for efficient search

    • Optimized the algorithm to handle millions of products and user queries

    • Used techniques like caching and parallel processing to enhance performance

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about a time when you had to present complex data insights to senior Leadership, what was the outcome?
  • Q2. Describe a time when you encountered a technical obstacle in a project and how you overcome it?
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Draft Project Plan in Excel
  • Ans. 

    Drafting a project plan in Excel

    • Create a detailed list of tasks and milestones

    • Assign responsibilities to team members

    • Set deadlines for each task

    • Include a budget and resource allocation

    • Use Excel's features like Gantt charts for visualization

  • Answered by AI
  • Q2. Explain Resource Planning
  • Ans. 

    Resource planning involves identifying and allocating resources to meet project goals efficiently.

    • Identifying the resources needed for a project

    • Allocating resources based on project requirements and constraints

    • Monitoring resource usage and adjusting as needed

    • Balancing resource availability and project deadlines

    • Examples: assigning team members to specific tasks, scheduling equipment usage

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

General behavioral test

Round 2 - Technical 

(2 Questions)

  • Q1. Coupa implementation
  • Q2. Coupa support experience
  • Ans. 

    I have 3 years of Coupa support experience, including troubleshooting, training, and system configuration.

    • Provided technical support to users experiencing issues with Coupa platform

    • Conducted training sessions for new users on how to navigate and utilize Coupa features

    • Assisted with system configuration and customization based on user requirements

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Salary expectation
  • Q2. Notice period days

Accenture Interview FAQs

How many rounds are there in Accenture Csa Team Lead interview?
Accenture interview process usually has 2 rounds. The most common rounds in the Accenture interview process are HR and Resume Shortlist.
What are the top questions asked in Accenture Csa Team Lead interview?

Some of the top questions asked at the Accenture Csa Team Lead interview -

  1. Is it easy process to get your Visas Stamp...read more
  2. Do you want Transport Faciliti...read more
  3. Do you want Food Facili...read more

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Accenture Csa Team Lead Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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