Accenture Claim Processor Interview Questions and Answers

The aptitude test was as it is

Q1. About Myself my personality my thoughts process
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Q2. Grammar types questions
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Q1. Project details
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Q2. Experience previous project
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Q3. Senior processor in US healthcare/claim adjudication
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Q4. About my previous project, it is a healthcare and Adjudication. Actually we worked for the provider. A well insured company in California, we received the claim in edit format and have many applications we...read more
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Q1. Tell me the impact of covid 19
Ans. 
The impact of Covid-19 has been widespread and significant, affecting various aspects of society and the economy.
• Healthcare systems overwhelmed with cases

• Economic downturn with job losses and business closures

• Shift to remote work and online learning

• Increased focus on hygiene and social distancing measures

• Mental health challenges due to isolation and uncertainty
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Q2. Tell me about your self
Ans. 
I am a detail-oriented individual with strong communication skills and a passion for helping others.
• I have a background in customer service, where I honed my problem-solving abilities

• I am proficient in handling claims and resolving customer issues efficiently

• I am a team player and enjoy collaborating with colleagues to achieve common goals
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It was good. it had some tricky questions

Q1. Back ground verification and other details asked
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Q1. Self introduction and previous company work
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Q1. Salary discussion only
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Maths and english grammer

Q1. What is cpt and the use of cpt codes
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Q2. What are the diffrenCe between icd9 and icd10?
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Q3. Do you know about cob and notifications
Ans. 
Yes, COB stands for Coordination of Benefits and notifications refer to the process of informing all parties involved in a claim.
• COB is the process of determining which insurance policy is primary and which is secondary when a patient has multiple insurance policies.

• Notifications are sent to all parties involved in a claim to inform them of the status of the claim and any updates or changes.

• COB and notifications are im...read more
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