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Accel IT Services Interview Questions, Process, and Tips

Updated 11 Feb 2025

Top Accel IT Services Interview Questions and Answers

View all 16 questions

Accel IT Services Interview Experiences

Popular Designations

10 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn

Round 1 - Technical 

(2 Questions)

  • Q1. What is DNS? Explain DNS
  • Ans. 

    DNS stands for Domain Name System. It translates domain names to IP addresses.

    • DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).

    • DNS helps in locating websites and other resources on the internet by resolving domain names to their corresponding IP addresses.

    • DNS operates through a distributed network of servers that store DNS records ...

  • Answered by AI
  • Q2. What is DHCP & Static?
  • Ans. 

    DHCP assigns dynamic IP addresses to devices on a network, while static IP addresses are manually configured.

    • DHCP stands for Dynamic Host Configuration Protocol

    • DHCP automatically assigns IP addresses to devices on a network

    • Static IP addresses are manually configured by a network administrator

    • Static IP addresses do not change unless manually reconfigured

    • DHCP is commonly used in home networks and small businesses

    • Static I...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is DNS What is OS Hardening
  • Ans. 

    DNS is a system that translates domain names to IP addresses. OS hardening is the process of securing an operating system.

    • DNS stands for Domain Name System

    • DNS translates domain names to IP addresses

    • OS hardening involves securing an operating system by implementing security measures such as disabling unnecessary services, applying patches, and configuring firewalls

  • Answered by AI
  • Q2. What is bluescreen error
  • Ans. 

    A bluescreen error, also known as a blue screen of death (BSOD), is a system error screen displayed on Windows computers when a fatal system error occurs.

    • Occurs when the operating system reaches a condition where it can no longer operate safely

    • Usually caused by hardware or driver issues

    • Displays a blue screen with error code and information about the error

    • Requires a restart to recover from the error

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Vip support on meeting
  • Q2. How to sent teams meeting

Top Accel IT Services Technical Support Engineer Interview Questions and Answers

Q1. What is service now ticket tool
View answer (1)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. What are things in PC

Engineer- Customer Support Interview Questions asked at other Companies

Q1. If the customer is very irate and he is speaking profanity,how will you deal with them?
View answer (3)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Proficient in troubleshooting hardware and software issues

    • Strong communication and problem-solving skills

    • Certified in IT support (e.g. CompTIA A+)

    • Experience working with ticketing systems (e.g. Zendesk)

  • Answered by AI
  • Q2. What's the roles and responsibilities doing in current company
  • Ans. 

    As a Technical Support Engineer in my current company, my roles and responsibilities include providing technical assistance to customers, troubleshooting issues, and resolving technical problems.

    • Providing technical assistance to customers via phone, email, or chat

    • Troubleshooting hardware and software issues

    • Resolving technical problems and escalating complex issues to higher levels of support

    • Documenting customer interac...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is service now ticket tool
  • Ans. 

    ServiceNow ticket tool is a cloud-based platform used for IT service management and ticketing.

    • Cloud-based platform for IT service management

    • Used for creating, managing, and tracking IT service tickets

    • Automates workflows and processes for efficient ticket resolution

  • Answered by AI
  • Q2. Do you how to maintain asset?
  • Ans. 

    Yes, maintaining assets involves regular monitoring, updating, and servicing to ensure optimal performance and longevity.

    • Regularly inspect assets for wear and tear

    • Update software and firmware as needed

    • Perform routine maintenance tasks such as cleaning and lubrication

    • Keep detailed records of maintenance activities

    • Replace parts or components when necessary

    • Implement preventive maintenance schedules

    • Train staff on proper as

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. What's your current company designation?
  • Ans. 

    I am currently a Senior Technical Support Specialist at XYZ Company.

    • Senior Technical Support Specialist at XYZ Company

    • Responsible for troubleshooting technical issues for customers

    • Provide support via phone, email, and chat

    • Collaborate with other teams to resolve complex issues

  • Answered by AI
  • Q2. What's your salary to the current company and what's your Expected salary?
  • Ans. 

    I am currently earning $60,000 per year at my current company. I am looking for a salary in the range of $70,000 to $80,000 for this position.

    • Current salary: $60,000 per year

    • Expected salary: $70,000 - $80,000 per year

    • Open to negotiation based on benefits and opportunities

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Describe ourself and giving technical answers.

Top Accel IT Services Technical Support Engineer Interview Questions and Answers

Q1. What is service now ticket tool
View answer (1)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)

Team Lead Interview Questions & Answers

user image S PARTH SARATHI

posted on 28 Jan 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Interview questions based on network core topics.

Team Lead Interview Questions asked at other Companies

Q1. write a java program to get maxing profit by buying and selling a share from a given set of values (they will change the question after you give solution, like if consider buying only once and selling once they will say to buying multiple t... read more
View answer (3)

Accel IT Services interview questions for popular designations

 Technical Support Engineer

 (2)

 Coustomer Support Engineer

 (1)

 Desktop Support Engineer

 (1)

 Engineer- Customer Support

 (1)

 Executive Accountant

 (1)

 IT Executive

 (1)

 Logistics Executive

 (1)

 System Engineer

 (1)

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Nothing to share very simple interview as there is not accounts work. It's like booking simple expenses voucher ,no tax filing nothing Gst knowledge required TDS Knowledge
  • Q2. Income tax slabs and gst rate
  • Ans. Read income tax slabs and rates
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to get some Experience and not getting any job go for just experience

Executive Accountant Interview Questions asked at other Companies

Q1. What is P2P cycle , 3 way match , and what will you do if Approvals are missing in case of Non PO Invoices.
View answer (4)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Basically they will ask only some personal questions and talking about salary if your ok with provided salary then he will provide some help for second round. (Accel IT)

Round 3 - Technical 

(3 Questions)

  • Q1. Some technical information like dhcp, desktop, and network's basic questions, also some troubleshoot scenario. (Client side OR Project Holder Person )
  • Q2. What is active directory.
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • It stores information about network resources such as computers, users, and groups.

    • It provides authentication and authorization for network resources.

    • It allows administrators to manage network resources from a central location.

    • It uses a hierarchical structure of domains and organizational units (OUs) to organize network resources...

  • Answered by AI
  • Q3. What is DHCP...............?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices.

    • DHCP is used to simplify network administration by automatically assigning IP addresses to devices.

    • It also provides other network configuration information such as subnet mask, default gateway, and DNS server addresses.

    • DHCP operates on a client-server model, where the server manages a pool of...

  • Answered by AI
Round 4 - One-on-one 

(1 Question)

  • Q1. Same as 2nd round but its form Aceel It
Round 5 - HR 

(3 Questions)

  • Q1. Discussion about salary and joining date. they are want to join asps. no time to waste like 1day or 2day.
  • Q2. You know your salary.
  • Q3. When you will be join.
  • Ans. 

    I will be joining as soon as possible.

    • I am currently available and ready to start immediately.

    • I can join within a week of receiving the offer.

    • I am excited about the opportunity and eager to contribute to the team.

    • I have already completed all necessary paperwork and requirements for joining.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - if your ready for work in low salary so no matter how was your interview. your selected.

Skills evaluated in this interview

Coustomer Support Engineer Interview Questions asked at other Companies

Q1. What is about CAD, mechanical subjects
View answer (1)

Jobs at Accel IT Services

View all
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Self introduction
  • Q2. Job duties and responsibilities in last company
  • Q3. Excel realted question

Interview Preparation Tips

Interview preparation tips for other job seekers - Average company

Logistics Executive Interview Questions asked at other Companies

Q1. Did you work on busy software and advance excel before?. How much rating will you give yourself for advance excel. Did you know tally? Did you work on tally before? How much your is your typing speed on computer?
View answer (3)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Aug 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. What is DNS explain in brief
  • Ans. 

    DNS stands for Domain Name System, which translates domain names to IP addresses.

    • DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).

    • DNS helps users access websites and other online services by resolving domain names to their corresponding IP addresses.

    • DNS servers store records of domain names and their associated IP addresses, allowi...

  • Answered by AI
  • Q2. What are the steps to join a computer in domain?
  • Ans. 

    Steps to join a computer in domain

    • Ensure the computer is connected to the network

    • Access the System Properties on the computer

    • Click on the 'Change' button under the 'Computer Name' tab

    • Select 'Domain' and enter the domain name

    • Provide domain credentials when prompted

    • Restart the computer to apply the changes

  • Answered by AI
  • Q3. What is BSOD error and how to resolve?
  • Ans. 

    BSOD error stands for Blue Screen of Death error, a Windows operating system error that causes the system to crash.

    • BSOD error is a stop error displayed on a blue screen when Windows encounters a critical error.

    • Common causes of BSOD errors include hardware issues, driver conflicts, and software problems.

    • To resolve BSOD errors, you can try restarting the computer, updating drivers, running system diagnostics, or performi...

  • Answered by AI
  • Q4. How to configure Outlook?
  • Ans. 

    Configuring Outlook involves setting up email accounts, server settings, and personal preferences.

    • Open Outlook and click on 'File' in the top left corner

    • Select 'Add Account' and enter your email address

    • Choose the account type (e.g. Exchange, IMAP, POP)

    • Enter the server settings provided by your email provider

    • Customize your personal preferences such as signature and email layout

  • Answered by AI
  • Q5. What is Indexing
  • Ans. 

    Indexing is the process of creating an organized structure to quickly retrieve data from a database or file system.

    • Indexing involves creating a list of keywords or pointers to data in order to speed up data retrieval.

    • It helps in quickly locating specific information within a large dataset.

    • Examples include creating indexes in databases to improve query performance or creating indexes in file systems for faster file acce

  • Answered by AI
  • Q6. Difference between RAM and ROM
  • Ans. 

    RAM is volatile memory used for temporary storage, while ROM is non-volatile memory used for permanent storage.

    • RAM stands for Random Access Memory and is used for temporary storage of data and program instructions.

    • ROM stands for Read-Only Memory and is used for permanent storage of data and program instructions.

    • RAM is volatile, meaning it loses its data when power is turned off, while ROM is non-volatile and retains it...

  • Answered by AI
  • Q7. What is the Operating System?
  • Ans. 

    An operating system is a software that manages computer hardware and provides services for computer programs.

    • Manages computer hardware resources

    • Provides services for computer programs

    • Examples: Windows, macOS, Linux

  • Answered by AI
Round 3 - HR 

(4 Questions)

  • Q1. Why do want to work here?
  • Q2. Where do you see yourself in next 5 years?
  • Q3. What are your strengths and weaknesses?
  • Q4. Why do we hire you?

Interview Preparation Tips

Topics to prepare for Accel IT Services Desktop Support Engineer interview:
  • DNS
  • Outlook Configuration
  • MS Office
  • Hardware Troubleshooting
  • OS Installation
Interview preparation tips for other job seekers - I suggest all to well prepared for the interview. If you have confidence you will definitely grab the opportunity.

Skills evaluated in this interview

Top Accel IT Services Desktop Support Engineer Interview Questions and Answers

Q1. What are the steps to join a computer in domain?
View answer (1)

Desktop Support Engineer Interview Questions asked at other Companies

Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS BATTARY? WHST IS HDD and how many types of HDD? How to shot SMPS AND HOW TO UPDRADE RAM? DIFFERENCE... read more
View answer (3)

IT Executive Interview Questions & Answers

user image Anonymous

posted on 14 Jul 2021

I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. All basic networking questions.
  • Q2. Osi layer,color code, what's bgp,ip addressing, about switching, routing...etc..
  • Q3. Router configuration, security

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared & clear all basic things

IT Executive Interview Questions asked at other Companies

Q1. How you can identify if a system get an issue with Hardware.
View answer (3)

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Accel IT services very good company but Salary is very low .that's why so many engineers leave the company. are our company more salary give ..?

Interview Preparation Tips

Interview preparation tips for other job seekers - i was an interview before 9 month's ago. that time selected i am very happy moment that the time .

System Engineer Interview Questions asked at other Companies

Q1. Election Winner Determination In an ongoing election between two candidates A and B, there is a queue of voters that includes supporters of A, supporters of B, and neutral voters. Neutral voters have the power to swing the election results ... read more
View answer (8)

Accel IT Services Interview FAQs

How many rounds are there in Accel IT Services interview?
Accel IT Services interview process usually has 2-3 rounds. The most common rounds in the Accel IT Services interview process are Technical, HR and One-on-one Round.
How to prepare for Accel IT Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accel IT Services. The most common topics and skills that interviewers at Accel IT Services expect are Outlook Configuration, OS Installation, Desktop Support, Hardware Troubleshooting and Remote Support.
What are the top questions asked in Accel IT Services interview?

Some of the top questions asked at the Accel IT Services interview -

  1. What are the steps to join a computer in doma...read more
  2. What is BSOD error and how to resol...read more
  3. What is DNS explain in br...read more
How long is the Accel IT Services interview process?

The duration of Accel IT Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Accel IT Services Interview Process

based on 23 interviews

Interview experience

4
  
Good
View more

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Accel IT Services Reviews and Ratings

based on 189 reviews

3.6/5

Rating in categories

3.3

Skill development

3.4

Work-life balance

3.1

Salary

3.3

Job security

3.3

Company culture

2.8

Promotions

3.3

Work satisfaction

Explore 189 Reviews and Ratings
Desktop Support Engineer (Trainee)

Chennai,

Bangalore / Bengaluru

0-1 Yrs

₹ 1.5-2 LPA

Network Engineer L2

Bhubaneswar,

Jajpur

3-6 Yrs

Not Disclosed

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