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Accel IT Services
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DNS stands for Domain Name System. It translates domain names to IP addresses.
DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).
DNS helps in locating websites and other resources on the internet by resolving domain names to their corresponding IP addresses.
DNS operates through a distributed network of servers that store DNS records ...
DHCP assigns dynamic IP addresses to devices on a network, while static IP addresses are manually configured.
DHCP stands for Dynamic Host Configuration Protocol
DHCP automatically assigns IP addresses to devices on a network
Static IP addresses are manually configured by a network administrator
Static IP addresses do not change unless manually reconfigured
DHCP is commonly used in home networks and small businesses
Static I...
DNS is a system that translates domain names to IP addresses. OS hardening is the process of securing an operating system.
DNS stands for Domain Name System
DNS translates domain names to IP addresses
OS hardening involves securing an operating system by implementing security measures such as disabling unnecessary services, applying patches, and configuring firewalls
A bluescreen error, also known as a blue screen of death (BSOD), is a system error screen displayed on Windows computers when a fatal system error occurs.
Occurs when the operating system reaches a condition where it can no longer operate safely
Usually caused by hardware or driver issues
Displays a blue screen with error code and information about the error
Requires a restart to recover from the error
I applied via Approached by Company and was interviewed in Mar 2024. There were 3 interview rounds.
I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.
5 years of experience in technical support
Proficient in troubleshooting hardware and software issues
Strong communication and problem-solving skills
Certified in IT support (e.g. CompTIA A+)
Experience working with ticketing systems (e.g. Zendesk)
As a Technical Support Engineer in my current company, my roles and responsibilities include providing technical assistance to customers, troubleshooting issues, and resolving technical problems.
Providing technical assistance to customers via phone, email, or chat
Troubleshooting hardware and software issues
Resolving technical problems and escalating complex issues to higher levels of support
Documenting customer interac...
ServiceNow ticket tool is a cloud-based platform used for IT service management and ticketing.
Cloud-based platform for IT service management
Used for creating, managing, and tracking IT service tickets
Automates workflows and processes for efficient ticket resolution
Yes, maintaining assets involves regular monitoring, updating, and servicing to ensure optimal performance and longevity.
Regularly inspect assets for wear and tear
Update software and firmware as needed
Perform routine maintenance tasks such as cleaning and lubrication
Keep detailed records of maintenance activities
Replace parts or components when necessary
Implement preventive maintenance schedules
Train staff on proper as
I am currently a Senior Technical Support Specialist at XYZ Company.
Senior Technical Support Specialist at XYZ Company
Responsible for troubleshooting technical issues for customers
Provide support via phone, email, and chat
Collaborate with other teams to resolve complex issues
I am currently earning $60,000 per year at my current company. I am looking for a salary in the range of $70,000 to $80,000 for this position.
Current salary: $60,000 per year
Expected salary: $70,000 - $80,000 per year
Open to negotiation based on benefits and opportunities
Accel IT Services interview questions for popular designations
I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.
I applied via Referral and was interviewed before Feb 2022. There were 5 interview rounds.
Basically they will ask only some personal questions and talking about salary if your ok with provided salary then he will provide some help for second round. (Accel IT)
Active Directory is a directory service developed by Microsoft for Windows domain networks.
It stores information about network resources such as computers, users, and groups.
It provides authentication and authorization for network resources.
It allows administrators to manage network resources from a central location.
It uses a hierarchical structure of domains and organizational units (OUs) to organize network resources...
DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices.
DHCP is used to simplify network administration by automatically assigning IP addresses to devices.
It also provides other network configuration information such as subnet mask, default gateway, and DNS server addresses.
DHCP operates on a client-server model, where the server manages a pool of...
I will be joining as soon as possible.
I am currently available and ready to start immediately.
I can join within a week of receiving the offer.
I am excited about the opportunity and eager to contribute to the team.
I have already completed all necessary paperwork and requirements for joining.
I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.
I was interviewed before Aug 2022.
DNS stands for Domain Name System, which translates domain names to IP addresses.
DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).
DNS helps users access websites and other online services by resolving domain names to their corresponding IP addresses.
DNS servers store records of domain names and their associated IP addresses, allowi...
Steps to join a computer in domain
Ensure the computer is connected to the network
Access the System Properties on the computer
Click on the 'Change' button under the 'Computer Name' tab
Select 'Domain' and enter the domain name
Provide domain credentials when prompted
Restart the computer to apply the changes
BSOD error stands for Blue Screen of Death error, a Windows operating system error that causes the system to crash.
BSOD error is a stop error displayed on a blue screen when Windows encounters a critical error.
Common causes of BSOD errors include hardware issues, driver conflicts, and software problems.
To resolve BSOD errors, you can try restarting the computer, updating drivers, running system diagnostics, or performi...
Configuring Outlook involves setting up email accounts, server settings, and personal preferences.
Open Outlook and click on 'File' in the top left corner
Select 'Add Account' and enter your email address
Choose the account type (e.g. Exchange, IMAP, POP)
Enter the server settings provided by your email provider
Customize your personal preferences such as signature and email layout
Indexing is the process of creating an organized structure to quickly retrieve data from a database or file system.
Indexing involves creating a list of keywords or pointers to data in order to speed up data retrieval.
It helps in quickly locating specific information within a large dataset.
Examples include creating indexes in databases to improve query performance or creating indexes in file systems for faster file acce
RAM is volatile memory used for temporary storage, while ROM is non-volatile memory used for permanent storage.
RAM stands for Random Access Memory and is used for temporary storage of data and program instructions.
ROM stands for Read-Only Memory and is used for permanent storage of data and program instructions.
RAM is volatile, meaning it loses its data when power is turned off, while ROM is non-volatile and retains it...
An operating system is a software that manages computer hardware and provides services for computer programs.
Manages computer hardware resources
Provides services for computer programs
Examples: Windows, macOS, Linux
I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.
I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.
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The duration of Accel IT Services interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 23 interviews
Interview experience
based on 189 reviews
Rating in categories
Engineer- Customer Support
100
salaries
| ₹1.5 L/yr - ₹4 L/yr |
Desktop Support Engineer
75
salaries
| ₹1.4 L/yr - ₹3.8 L/yr |
Technical Support Engineer
61
salaries
| ₹1.5 L/yr - ₹3.6 L/yr |
System Engineer
27
salaries
| ₹1.5 L/yr - ₹4.2 L/yr |
Network Engineer
19
salaries
| ₹2.3 L/yr - ₹6 L/yr |
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