GenepoweRx Interview Questions and Answers

ServiceNow ticket tool is a cloud-based platform used for IT service management and ticketing.

• Cloud-based platform for IT service management

• Used for creating, managing, and tracking IT service tickets

• Automates workflows and processes for efficient ticket resolution

Yes, maintaining assets involves regular monitoring, updating, and servicing to ensure optimal performance and longevity.

• Regularly inspect assets for wear and tear

• Update software and firmware as needed

• Perform routine maintenance tasks such as cleaning and lubrication

• Keep detailed records of maintenance activities

• Replace parts or components when necessary

• Implement preventive maintenance schedules

• Train staff on proper asset maintenance procedures

DNS stands for Domain Name System. It translates domain names to IP addresses.

• DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).

• DNS helps in locating websites and other resources on the internet by resolving domain names to their corresponding IP addresses.

• DNS operates through a distributed network of servers that store DNS records and respond to queries from client devices.

• DNS also suppor...read more

DHCP assigns dynamic IP addresses to devices on a network, while static IP addresses are manually configured.

• DHCP stands for Dynamic Host Configuration Protocol

• DHCP automatically assigns IP addresses to devices on a network

• Static IP addresses are manually configured by a network administrator

• Static IP addresses do not change unless manually reconfigured

• DHCP is commonly used in home networks and small businesses

• Static IP addresses are often used for servers or network devices ...read more

DNS is a system that translates domain names to IP addresses. OS hardening is the process of securing an operating system.

• DNS stands for Domain Name System

• DNS translates domain names to IP addresses

• OS hardening involves securing an operating system by implementing security measures such as disabling unnecessary services, applying patches, and configuring firewalls