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3i Business Solutions Customer Care Executive Interview Questions and Answers

Updated 18 May 2024

3i Business Solutions Customer Care Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - HR 

(2 Questions)

  • Q1. Tell me yourself,,what is ecommerce and benefits of online shopping,tell me about bpo
  • Q2. Qualification ,age, phone number,why I hear you, goal of your life.

Interview Preparation Tips

Topics to prepare for 3i Business Solutions Customer Care Executive interview:
  • eCommerce
  • bpo

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Assignment 

Basic English knowledge

Round 2 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Q2. Is there any experience in this field
Round 3 - Behavioral 

(2 Questions)

  • Q1. Testing your communication skills
  • Q2. Cheking fluency in hindi and English

Interview Preparation Tips

Topics to prepare for Reliance Communications Customer Care Executive interview:
  • Strong Communication Skills
  • Fluency
  • Listening
  • Public Speaking
Interview preparation tips for other job seekers - Try to work in your communication skills. It will help you to get the job. Very friendly interviews.

I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Just normal convesation to test communication skills
Round 3 - Aptitude Test 

45 minutes simple test, with simple questions in english or hindi

Interview Preparation Tips

Topics to prepare for DISH TV Customer Care Executive interview:
  • pmaps test
Interview preparation tips for other job seekers - Just be confident, and talk casually so hr will know you will be able to talk to customers and while aptitude test, simple questions are asked just answer them according to your thinking there is no right or wrong answer it is just personality assessment test.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Walk through on cv and basic ques
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Walk me through your profile, mock call
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Asking for work experience .
  • Q2. SKILLS AND WEEAKNESS
Round 3 - One-on-one 

(2 Questions)

  • Q1. WHAT YOU SEE IN YOURSELF
  • Q2. HOW YOU OVERCOME CHALLANGES

Interview Preparation Tips

Interview preparation tips for other job seekers - WORK FROM HOME OPPORTINITIES AND COMPANY GOODWILL CHECK BEFORE

I applied via Job Portal and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Parsonal information
  • Q2. Studdy information
  • Q3. Company information

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is best part of joining
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
  • Q2. And laptop configuration
Round 2 - Trainer 

(1 Question)

  • Q1. Laptop configuration, previous work details
Round 3 - Assignment 

General knowledge test and aptitude test

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Describe yourself
  • Ans. 

    I am a dedicated and empathetic customer care representative with excellent communication skills.

    • Strong communication skills

    • Empathetic and patient

    • Detail-oriented and organized

    • Problem-solving abilities

    • Experience in handling customer inquiries and complaints

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your vision towards your career goal?
  • Q2. What are the key responsibilities of a Client Relationship Manager?
  • Ans. 

    A Client Relationship Manager is responsible for building and maintaining relationships with clients.

    • Identifying and understanding client needs

    • Communicating with clients to ensure satisfaction

    • Developing and implementing strategies to retain clients

    • Collaborating with other departments to provide solutions to clients

    • Tracking and analyzing client data to improve services

    • Resolving client issues and complaints

    • Upselling and

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - To kick start your career, you should join cht. Here is a very pleasant working environment.

3i Business Solutions Interview FAQs

How many rounds are there in 3i Business Solutions Customer Care Executive interview?
3i Business Solutions interview process usually has 1 rounds. The most common rounds in the 3i Business Solutions interview process are HR.
How to prepare for 3i Business Solutions Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 3i Business Solutions. The most common topics and skills that interviewers at 3i Business Solutions expect are Communication Skills, Creative, Problem Solving and customer care.

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People are getting interviews through

based on 1 3i Business Solutions interview
Campus Placement
100%
Low Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.
3i Business Solutions Customer Care Executive Salary
based on 5 salaries
₹1.4 L/yr - ₹2.4 L/yr
39% less than the average Customer Care Executive Salary in India
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