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Teleperformance
3.9
based on 29.7k Reviews
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Customer Service Associate
Gurgaon / Gurugram
Teleperformance Cafeteria Benefits for Customer Service Associate in Gurgaon / Gurugram
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Teleperformance Customer Service Associate Gurgaon / Gurugram Cafeteria Reviews by Employees
Customer Service Associate in Gurgaon/GurugramCustomer Success, Service & Operationsposted on 15 Jun 2023Washroom facility should be there for new agent whose are come for interview and in summer there should cold water facility for interviewer and separate cafeteria also necessary for both building. Read More
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a deputy manager
14h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Customer Service Associate Gurgaon / Gurugram Cafeteria
Teleperformance Customer Service Associate Gurgaon / Gurugram Reviews and Ratings
based on 260 reviews
3.5/5
Rating in categories
3.6
Skill development
3.3
Work-life balance
3.1
Salary
3.5
Job security
3.4
Company culture
3.1
Promotions
3.3
Work satisfaction
Reviews
Nothing much . they will make you work like machine every single day. sometimes we have worked from 10 pm to 7pm without even a single break.so pathet...
Explore 260 Reviews and Ratings
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