Zomato Senior Customer Service Representative salaries in India

Likes

The company does not care about its employees at all.. the salaries are not credited correctly and it’s a task to get the pay slip from the company.. the company ask the employees to do the over time but they do not credit the over time money on time and full pyment of over time is never done.. Ever my day thay keep on changing on the policies and send a wats app message to the employees to follow the policies without providing proper training. There is no job security in the company as everyday the employees get a warning of loosing jobs because the company is not able to make a stable policy.

Likes

Overall it is a good experience working with Zomato & back then I also won the Diwali Incentive & got a Smartphone ♥️

Dislikes

I joined as a fresher the salary package was average, really I expected the salary was more but according to work it is average.

Likes

Working environment Career growth opportunities Work satisfiction Culture etc.

Dislikes

...If I am talking about career then everyone had equal to opportunity for growth.This was the only company who was paying the highest salary to employees.Finally I had work satisficiton at Zomato.. I always miss the best days of my life at Zomato as a Zaman.

Likes

Company provides training for employees before work started. This is very nice rare quality found inside todays companies.

Dislikes

No savings. Low salary.earning not as per satisfaction. No insurance for family. Please don't work if u have big expectations. Indian roads worst quality u will end with lifetime backpain nothing more.

Likes

1. No NP and no probation 2. Learning curve is too good 3. No punch in punch out system 4. Freedom to take on work of choice 5. People are helping in general

Dislikes

...hile on vacation, during sick leaves and while traveling . Horrible at times 2. Salary is simply above avg to decent at best. Competition clearly pays better or players in QCom pay better 3. Nature of work is too ad-hoc. Work just creeps in from 5 different sources. No track as to what is being done. Everyday is a new task that you work on. Don't get to be involved in meaningful analysis in 6-8 months after joining. Very draining . 4. Some people close to seniors/leadership easily take wfh every month while in other teams it's looked down upon. 5. Constant fear/pressure that if some mistake is done in critical work then your ongoing day could very well be the last working day (no NP remember)