JustDial Senior Customer Service Representative Salaries by 4 Employees

1 - 5 years exp.

₹2.4 Lakhs - ₹3 Lakhs

Low Confidence

Salary of majority employees

31% less than the average Senior Customer Service Representative Salary in Internet Companies for 1 - 5 years of experience

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Salaries in different departments

BFSI, Investments & Trading Senior Customer Service Representative Salary 4 - 5 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.3 L/yr
Customer Success, Service & Operations Senior Customer Service Representative Salary 2 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.6 L/yr
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Finance & Accounting Senior Customer Service Representative Salary 1 year exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.6 L/yr

Last Updated: 4 Apr 2024

Companies similar to JustDial for Senior Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Amazon Senior Customer Service Representative Salary 1 - 8 years exp. (25 salaries)	₹2.3 L/yr - ₹4.5 L/yr 22% more
Amazon Development Centre India Senior Customer Service Representative Salary 1 - 7 years exp. (13 salaries)	₹2.2 L/yr - ₹4.2 L/yr 30% more
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Cigna Senior Customer Service Representative Salary 4 years exp. (8 salaries)	₹4 L/yr - ₹5.4 L/yr 68% more
BigBasket Senior Customer Service Representative Salary 2 - 10 years exp. (5 salaries)	₹2 L/yr - ₹2.5 L/yr 13% less
Expedia Group Senior Customer Service Representative Salary 1 - 7 years exp. (4 salaries)	₹1.5 L/yr - ₹3 L/yr 8% less
PolicyBazaar Senior Customer Service Representative Salary 1 - 2 years exp. (4 salaries)	₹2.7 L/yr - ₹5.2 L/yr 43% more
Flipkart Senior Customer Service Representative Salary 1 - 4 years exp. (4 salaries)	₹3 L/yr - ₹4.5 L/yr 34% more
Uber Senior Customer Service Representative Salary 4 - 6 years exp. (3 salaries)	₹2.7 L/yr - ₹3.5 L/yr 12% more

Senior Customer Service Representative salary at JustDial ranges between ₹2.4 Lakhs to ₹3 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 4 latest salaries received from various employees of JustDial.

Experience wise JustDial Senior Customer Service Representative salaries

Last Updated: 4 Apr 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
2 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.9 L/yr
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3 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.1 L/yr
4 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
5 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr

Similar Designation salaries in JustDial

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(7 salaries)

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Customer Service Executive Salary

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₹1.47 L/yr - ₹4 L/yr

Customer Service Associate Salary

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Customer Care Executive Salary

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₹1.15 L/yr - ₹4.5 L/yr

Customer Support Executive Salary

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₹1.3 L/yr - ₹5.2 L/yr

Customer Support Associate Salary

(6 salaries)

₹2 L/yr - ₹2.85 L/yr

Senior Process Associate Salary

(118 salaries)

₹1.1 L/yr - ₹4.6 L/yr

Senior Associate Salary

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₹2 L/yr - ₹7 L/yr

Back Office Executive Salary

(23 salaries)

₹1.44 L/yr - ₹3.25 L/yr

Salary related reviews for JustDial

Customer Service Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 03 Feb 2025

2.0

for Salary and Benefits

Likes

Worst

Dislikes

There is no any chances for salary hike and performance is not enough for the growth in Justdial. I was so depressed when I was working with this organisation. Work procedure is very hactic and lengthy and profile is not fixed for the executive. Please give instructions to the management to fix the profile of the executives.

Salary - Poor

+6 more

Process Associate in Hyderabad / Secunderabad

Full Time

Other Department

5.0

• posted on 04 May 2023

5.0

for Salary and Benefits

Likes

I like the work there actually I was not so hard any person who have no idea can also take the calls just we need to know Hindi Telugu English language to communicate with the callers.

Salary - Excellent

+3 more

Dislikes

I didn't liked the salary cycle there if the salary can create on 1 St week of month will be great.I Guess in starting month most of the people will in need of economic support / money 💰 so that's all

Company culture - Poor

Customer Support Executive in Noida

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 12 Jan 2023

1.0

for Salary and Benefits

Likes

Salary on time on 7th of every month.

Job security - Good

Dislikes

1. All male TL scream 😱 like a wild boar 🐗,except the Female.. They are polite compare to than them, 2. During national holidays you have to work whether its holy, diwali, 15th August, eid.. They gave its off but its very difficult to get it.. 3. 1 second late is consider late.. More than 3 late it's deduction and hr round more penalty 4. System issues will be considered your mistake.. 5. 1 hour break.. But its 45 minutes.. 30 minutes lunch.. And 15 minutes 2nd break

Salary - Bad

+4 more

Team Lead in Pune

Full Time

Sales & Business Development Department

2.0

• posted on 26 May 2022

2.0

for Salary and Benefits

Likes

Salary and incentives on time, other than that there is nothing.

Dislikes

Company is focused only on sales, customer service is pathetic, illeterate managers, who can't type a mail, Growth prospect are very less.

Salary - Poor

+6 more

Sales Executive in Coimbatore

Full Time

Sales & Business Development Department

4.0

• posted on 29 Aug 2021

3.0

for Salary and Benefits

Likes

Supportive teammates Good culture. Good cafeteria. weakend Games are fum. Policies are good. Not strict More freedom to do work

Skill development - Excellent

+3 more

Dislikes

Over pressure. Salary not getting in proper time and less salary than they told

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Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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JustDial Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at JustDial ?

The average salary of a Senior Customer Service Representative at JustDial in India typically ranges from ₹2.4 Lakhs to ₹3.0 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Senior Customer Service Representative at JustDial earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.0 Lakhs per year. Senior Customer Service Representative Salaries at JustDial can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 JustDial employees in India.

What is the estimated take home salary of a Senior Customer Service Representative at JustDial in India?

The estimated take-home salary of a Senior Customer Service Representative at JustDial in India typically ranges from ₹18,861 to ₹20,541 per month. This is based on the average salary range of ₹2.4 Lakhs to ₹3.0 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of JustDial. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than JustDial for Senior Customer Service Representative in India?

Cigna	₹4.0 Lakhs to ₹5.4 Lakhs per year
PolicyBazaar	₹2.7 Lakhs to ₹5.2 Lakhs per year
Flipkart	₹3.0 Lakhs to ₹4.5 Lakhs per year
Amazon Development Centre India	₹2.2 Lakhs to ₹4.2 Lakhs per year
Amazon	₹2.3 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by JustDial, depending on the role and experience level.

What is the salary of a Senior Customer Service Representative in companies similar to JustDial in India?

The salary of a Senior Customer Service Representative at companies similar to JustDial in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Uber	₹2.7 Lakhs to ₹3.5 Lakhs per year
Expedia Group	₹1.5 Lakhs to ₹3.0 Lakhs per year
BigBasket	₹2.0 Lakhs to ₹2.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Representative at JustDial in India?

The salary growth for a Senior Customer Service Representative at JustDial depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative can expect the following growth trajectory at JustDial:

Experience	Average Salary Range
1 year	₹2.2 Lakhs to ₹2.8 Lakhs per year
2 years	₹2.3 Lakhs to ₹2.9 Lakhs per year
3 years	₹2.4 Lakhs to ₹3.1 Lakhs per year
4 years	₹2.5 Lakhs to ₹3.2 Lakhs per year

and so on.

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JustDial Senior Customer Service Representative Salaries

JustDial Senior Customer Service Representative salary in India ranges between ₹2.4 Lakhs to ₹3 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 JustDial latest salaries received from various employees of JustDial.