Zomato Customer Retention Manager Salaries by Employees (Updated 2025)

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₹7.2 Lakhs - ₹9.2 Lakhs

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Salary of majority employees

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Last Updated: 13 Jul 2024

Companies similar to Zomato for Customer Retention Manager

Company name	Avg Annual Salary	Open Jobs
JustDial Customer Retention Manager Salary 1 - 5 years exp. (4 salaries)	₹3 L/yr - ₹9.3 L/yr 43% less
ICICI Lombard General Insurance Company Customer Retention Manager Salary 0 - 4 years exp. (48 salaries)	₹1.7 L/yr - ₹4 L/yr 68% less	1 job opening
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Canara HSBC Life Insurance Customer Retention Manager Salary 13 - 20 years exp. (4 salaries)	₹6.3 L/yr - ₹8.5 L/yr 5% less
Mahindra Holidays & Resorts Customer Retention Manager Salary 12 - 14 years exp. (3 salaries)	₹6.9 L/yr - ₹9 L/yr 5% less
Wood Mackenzie Customer Retention Manager Salary 10 - 12 years exp. (3 salaries)	₹25 L/yr - ₹30 L/yr 250% more

Customer Retention Manager salary at Zomato ranges between ₹7.2 Lakhs to ₹9.2 Lakhs per year for employees with 3 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Zomato.

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Salary related reviews for Zomato

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Human Resources Department

1.0

• posted on 14 Dec 2021

1.0

for Salary and Benefits

Likes

The company does not care about its employees at all.. the salaries are not credited correctly and it’s a task to get the pay slip from the company.. the company ask the employees to do the over time but they do not credit the over time money on time and full pyment of over time is never done.. Ever my day thay keep on changing on the policies and send a wats app message to the employees to follow the policies without providing proper training. There is no job security in the company as everyday the employees get a warning of loosing jobs because the company is not able to make a stable policy.

Dislikes

Salary - Bad
Skill development - Bad

+5 more

Sales Manager in Gurgaon / Gurugram

Full Time

Sales & Business Development Department

4.0

• posted on 18 Jun 2020

5.0

for Salary and Benefits

Likes

Well I am an Ex Zoman now. Everything about Zomato is FANTASTIC. Be it Work Culture, Salary, Work Life Balance etc. I really don't know how Zomato is supporting its employees during COVID but I read an article that says Zomato has asked 13% of it's employees to leave during COVID.

Salary - Excellent

+6 more

Dislikes

Like I mentioned before, My overall experience of working at Zomato is GREAT. The only thing or person who ruined it was my Reporting Manager. He was Biased and believed in Favouritism. I don't know how he became a Team Manager.

Operations Executive in Chennai

Food, Beverage & Hospitality Department

4.0

• posted on 14 Dec 2020

3.0

for Salary and Benefits

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. Huge cafeteria is chilling the work load. Company policies are good. They give good salary.

Skill development - Good

+3 more

Dislikes

Lots of politics and salary is good but not hike. Managers are not accept our ideas.

Job security - Poor

Operations Executive in Bangalore / Bengaluru

Part Time

Customer Success, Service & Operations Department

2.0

• posted on 02 Jun 2023

1.0

for Salary and Benefits

Likes

Noting to like about it

Dislikes

I was hired through third party pay roll company name was Startek so less salary not getting salary hike promotion and work balance as well TL managers all were in same page that how to harass a agent Atlas Off you are forced to think that you leave everything and go to the Himalayas, otherwise you will go into depression. You have to take medicines for mental pressure

Salary - Bad

+6 more

Customer Service Executive in Dehradun

Other Department

4.0

• posted on 30 Nov 2020

3.0

for Salary and Benefits

Likes

Overall it is a good experience working with Zomato & back then I also won the Diwali Incentive & got a Smartphone ♥️

Work satisfaction - Good

+1 more

Dislikes

I joined as a fresher the salary package was average, really I expected the salary was more but according to work it is average.

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I recently came across a post about Zomato. They added an extra fee for their vegetarian delivery service, which upset a lot of vegetarians. Many felt it was like a "luxury tax" for choosing plant-based meals. The good news? Zomato’s CEO, Deepinder Goyal, has already apologized for the move and assured everyone it’ll be fixed soon. It’s great to see quick accountability and a willingness to address concerns. What are your thoughts on this kind of pricing adjustment and Zomato’s response?

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Zomato Customer Retention Manager Salaries

Zomato Customer Retention Manager salary in India ranges between ₹7.2 Lakhs to ₹9.2 Lakhs. This is an estimate based on latest salaries received from employees of Zomato.

Zomato Customer Retention Manager salaries in India

Companies similar to Zomato for Customer Retention Manager

Similar Designation salaries in Zomato

Salary related reviews for Zomato

Customer Care Executive in Hyderabad / Secunderabad

Sales Manager in Gurgaon / Gurugram

Operations Executive in Chennai

Operations Executive in Bangalore / Bengaluru

Customer Service Executive in Dehradun

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