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3.7

based on 4.6k Reviews

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ICICI Lombard General Insurance Company Customer Retention Manager salaries in India (Updated 2025)

Annual salary range
0 - 4 years exp.
₹1.5 Lakh - ₹4 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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37% less than the average Customer Retention Manager Salary in Insurance Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Retention Manager Salary
1 - 4 years exp. (14 salaries)
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₹1.8 L/yr - ₹3.3 L/yr

BFSI, Investments & Trading
Customer Retention Manager Salary
1 - 4 years exp. (8 salaries)
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₹1.5 L/yr - ₹3.8 L/yr

Sales & Business Development
Customer Retention Manager Salary
0 - 4 years exp. (6 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

Human Resources
Customer Retention Manager Salary
1 - 4 years exp. (5 salaries)
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₹2.5 L/yr - ₹3.6 L/yr

Marketing & Communication
Customer Retention Manager Salary
2 - 3 years exp. (3 salaries)
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₹2.5 L/yr - ₹3.3 L/yr

View all

Last Updated: 18 Mar 2025

Companies similar to ICICI Lombard General Insurance Company for Customer Retention Manager

Company name Avg Annual Salary Open Jobs
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Canara HSBC Life Insurance Customer Retention Manager Salary

13 - 20 years exp. (4 salaries)
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₹6.3 L/yr - ₹8.5 L/yr

arrow icon 197% more
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SBI General Insurance Customer Retention Manager Salary

1 year exp. (3 salaries)
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₹3.5 L/yr - ₹8 L/yr

arrow icon 146% more
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JustDial Customer Retention Manager Salary

1 - 5 years exp. (4 salaries)
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₹3 L/yr - ₹9.3 L/yr

arrow icon 78% more
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Mahindra Holidays & Resorts Customer Retention Manager Salary

12 - 14 years exp. (3 salaries)
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₹6.9 L/yr - ₹9 L/yr

arrow icon 195% more
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Wood Mackenzie Customer Retention Manager Salary

10 - 12 years exp. (3 salaries)
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₹25 L/yr - ₹30 L/yr

arrow icon 992% more
Customer Retention Manager salary at ICICI Lombard General Insurance Company ranges between ₹1.5 Lakh to ₹4 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 47 latest salaries received from various employees of ICICI Lombard General Insurance Company.

Latest annual salaries shared by ICICI Lombard General Insurance Company Customer Retention Manager

1w ago
₹2.5 Lakhs
4 years exp.
1w ago
₹2 Lakhs
5 months exp.
1mo ago
₹2 Lakhs
1 year exp.
2mo ago
₹2.6 Lakhs
1 year exp.
6mo ago
₹3 Lakhs
1 year exp.
6mo ago
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3 years exp.
7mo ago
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2 years exp.
7mo ago
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1 year exp.
11mo ago
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4 years exp.
11mo ago
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2 years exp.

Experience wise ICICI Lombard General Insurance Company Customer Retention Manager salaries

Last Updated: 18 Mar 2025

Experience Avg Annual Salary
Fresher  (3 salaries)

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₹1.8 L/yr - ₹2.5 L/yr
1 year  (9 salaries)

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₹1.5 L/yr - ₹3 L/yr
2 years  (17 salaries)

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₹2 L/yr - ₹4 L/yr
3 years  (10 salaries)

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₹2.4 L/yr - ₹4 L/yr
4 years  (8 salaries)

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₹2.4 L/yr - ₹3.6 L/yr

Similar Designation salaries in ICICI Lombard General Insurance Company

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₹1.6 L/yr - ₹4.8 L/yr
Customer Success Manager Salary
(AmbitionBox Estimate)
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₹6.1 L/yr - ₹7.8 L/yr
Operations Manager Salary
(289 salaries)
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₹1.8 L/yr - ₹9 L/yr
Store Manager Salary
(3 salaries)
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₹2.1 L/yr - ₹11.6 L/yr
Business Development Manager Salary
(54 salaries)
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₹1.05 L/yr - ₹8.2 L/yr
Customer Service Associate Salary
(15 salaries)
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₹1.8 L/yr - ₹4 L/yr
Customer Care Executive Salary
(38 salaries)
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₹1.7 L/yr - ₹3 L/yr
Branch Manager Salary
(213 salaries)
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₹5 L/yr - ₹13 L/yr
Customer Service Executive Salary
(76 salaries)
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₹1.5 L/yr - ₹4 L/yr
Customer Support Executive Salary
(22 salaries)
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₹1 L/yr - ₹4.75 L/yr

Top skills at ICICI Lombard General Insurance Company for Customer Retention Manager

Voice Process Customer Retention Renewals Retention BPO Sales Outbound Calling Outbound Sales Inbound Voice Process Outbound Process General Insurance Sales Salesforce Health Insurance Customer Retention Telesales Sales Development

Salary related reviews for ICICI Lombard General Insurance Company

4.0

Rated by 9 employees for salary & benefits

Customer Relationship Manager in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 25 Mar 2025
3.0
 for  Salary and Benefits

Likes

There is several departments, i was working in ( CRT Department ), i had good experience at icici Lombard, if you are completing your on time so no one will force you for OT, if you want leave so you will have to inform few days back to your reporting person and your leave will be approved, we had office outing also, i had been there for 1 year i haven't felt any office politics.

read more
  • Job security - Excellent
    • +4 more

Dislikes

Less salary IJP after 18 months No gift or sweet in diwali Less salary hike

read more

Branch Manager in Haldwani

Full Time

 · 

Sales & Business Development Department

2.0
  •  posted on 08 Jun 2024
4.0
 for  Salary and Benefits

Likes

Get salary on time,

  • Salary - Good
    • +1 more

Dislikes

Toxic behaviour by top management, and HR will not supportive, On every day 4-5 con call , work under pressure , HR will transfer any time any where without prior notice, old employees are permanent दामाद of company, they will not accept new employees.

read more
  • Job security - Bad
    • +3 more

Customer Relationship Manager in Hyderabad / Secunderabad

Full Time

 · 

Renewal Department

1.0
  •  posted on 10 Jun 2021
1.0
 for  Salary and Benefits

Likes

No work life balance pay less and stress more hire by telling inbound customer support and force to do more sales worst it management any technical issue we have to face deviations double standard management

read more

Dislikes

Worst company no work life balance they will hire for inbount and make you to do outcalls and force to sale eventhough customer is not intrested no incentive it management of company is worst part any technical issue epmloye have to compensate the deviations double standard management

read more
  • Salary - Bad
    • +6 more

Customer Relationship Manager in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 12 Feb 2024
2.0
 for  Salary and Benefits

Likes

Work Life Balance is Better for those who are doing alternative work also like freelancer,event management,any sport player. there is many shift available Like mrng, general,semi general, night shift, there is no fix shift and also rotational 2 weekoff.

read more
  • Company culture - Good
    • +1 more

Dislikes

No Fix shift, sunday no fix weekoff.Low salary.

  • Salary - Poor
    • +2 more

Operations Manager in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 Sep 2023
1.0
 for  Salary and Benefits

Likes

Job security. They didn't fire anyone

  • Job security - Excellent

Dislikes

Very less salary If you work hard they will never appreciate you Sales team involvement infact manger did not take stand for there employees. They only blames you. Work load is to high you will be doing 2 persons work at 1 person salary. Work culture is very bad.

read more
  • Salary - Bad
    • +4 more
see more salary related reviews

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ICICI Lombard General Insurance Company Customer Retention Manager Salary FAQs

What is the salary of Customer Retention Manager at ICICI Lombard General Insurance Company ?
The average salary of a Customer Retention Manager at ICICI Lombard General Insurance Company in India typically ranges from ₹1.5 Lakhs to ₹4.0 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Retention Manager at ICICI Lombard General Insurance Company earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Retention Manager Salaries at ICICI Lombard General Insurance Company can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 40+ ICICI Lombard General Insurance Company employees in India.
What is the estimated take home salary of a Customer Retention Manager at ICICI Lombard General Insurance Company in India?
The estimated take-home salary of a Customer Retention Manager at ICICI Lombard General Insurance Company in India typically ranges from ₹17,988 to ₹19,682 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 40+ salaries received from various employees of ICICI Lombard General Insurance Company. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Retention Manager at ICICI Lombard General Insurance Company ?
To be a Customer Retention Manager at ICICI Lombard General Insurance Company in india, the key skills required include:

  • - Voice Process
  • - Customer Retention
  • - Renewals
  • - Retention
  • - BPO Sales

These skills are highly valued at ICICI Lombard General Insurance Company and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than ICICI Lombard General Insurance Company for Customer Retention Manager in India?
Wood Mackenzie ₹25.0 Lakhs to ₹30.0 Lakhs per year
Canara HSBC Life Insurance ₹6.3 Lakhs to ₹8.5 Lakhs per year
Mahindra Holidays & Resorts ₹6.9 Lakhs to ₹9.0 Lakhs per year
SBI General Insurance ₹3.5 Lakhs to ₹8.0 Lakhs per year
JustDial ₹3.0 Lakhs to ₹9.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ICICI Lombard General Insurance Company, depending on the role and experience level.
How the salary growth look like for a Customer Retention Manager at ICICI Lombard General Insurance Company in India?
The salary growth for a Customer Retention Manager at ICICI Lombard General Insurance Company depends on factors such as experience, performance, and promotions. On average, a Customer Retention Manager can expect the following growth trajectory at ICICI Lombard General Insurance Company:

Experience Average Salary Range
Fresher ₹1.8 Lakhs to ₹2.5 Lakhs per year
1 year ₹1.5 Lakhs to ₹3.0 Lakhs per year
2 years ₹2.0 Lakhs to ₹4.0 Lakhs per year
3 years ₹2.4 Lakhs to ₹4.0 Lakhs per year
and so on.

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ICICI Lombard General Insurance Company Customer Retention Manager Salaries by Location

ICICI Lombard General Insurance Company Customer Retention Manager salary in India ranges between ₹1.5 Lakh to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 47 ICICI Lombard General Insurance Company latest salaries received from various employees of ICICI Lombard General Insurance Company.