WNS Associate Customer Service Manager salaries in Mumbai

Likes

*Having a free Cabs *Good Cafeteria *Good working space *Having a Good Team mates and *Having Good support by a Managers

Dislikes

... Growth is done only whn IJP comes that too if we move to other team if not our Destination remain same * Having no hike in salary * Having no any gifts/Vouchers or Sweet box to the Employees for Dasara or Deepavali Festival

Likes

The only good thing about this organization is Hybrid Model

Dislikes

Appraisals and Bonus = The company is following this practice of delaying Bonus and increments in order to retain employees. Bonus is generally delayed by 1/2 months and Increment is delayed by 5-6 months (i.e almost 2 quarters) and no one is answerable for these delays.

Likes

If you are a fresher you can start your career with it. There is no growth in terms of salary and promotion. The work culture is good but if you want good growth you need to switch the company.

Dislikes

Very less salary

Likes

only thing that casuals are allowed.

Dislikes

...s extremely harsh intended to take maximum output with less than minimum wages . I have seen people working here for 5 year with less than 15k salary. very shocking

Likes

1) Good work life balance with hybrid policy 2) Helpful peers and managers 3) Relaxed company culture 4) Initial Training provided is great

Dislikes

...ry weak IT support as well 4) Weak HR, no budget for team events and activities. They ask/pressurise employees to pay for these events/activities. No team outings as well 5) Very poor appraisals (3-12%) and only max 60-70% of bonus is given. No review of performace and appraisal rating. Due to this and low growth high attrition as well 6) 3 months notice period so become difficult to switch Only join if you want to chill for 2-3 years, otherwise feels like a lala company