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Utkarsh Small Finance Bank

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3.8

based on 3k Reviews

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Customer Success, Service & Operations

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Utkarsh Small Finance Bank Customer Success, Service & Operations Department Salaries in India

based on 1.4k latest salaries
Designation Avg Annual Salary Open Jobs

Senior Customer Care Officer

4 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Support Manager

6 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.5 L/yr

Acting Branch Manegar

5 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

Executive Manager

Fresher (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Operations Controller

5 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

Home Maker

4 years exp. (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

Operation Supervisor

8 years exp. (AmbitionBox Estimate)
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₹4.8 L/yr - ₹6.1 L/yr

Sales Assistant

Fresher (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3 L/yr

India Operations Manager

17 years exp. (AmbitionBox Estimate)
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₹7.6 L/yr - ₹9.7 L/yr

Assistant Manager Retail

4 years exp. (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.3 L/yr

Personal Banker Authoriser

1 year exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Sales Training Manager

Fresher (AmbitionBox Estimate)
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₹1.2 L/yr - ₹1.6 L/yr

Senior Manager Credit

7 years exp. (AmbitionBox Estimate)
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₹5.9 L/yr - ₹7.5 L/yr

Key Accounts Executive

1 year exp. (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Senior Executive Assistant

2 years exp. (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.3 L/yr

AML KYC Analyst

10 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹7 L/yr

Customer Executive Officer

1 year exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Senior Cashier

3 years exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Cash Officer

Fresher (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Micro Banking Officer

2 years exp. (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Last Updated: 29 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Utkarsh Small Finance Bank

3.5

Rated by 492 employees for salary & benefits

Assistant Vice President in Varanasi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 06 Dec 2024
3.0
 for  Salary and Benefits

Likes

Overall good management, Job security and growth prospects, decent transportation (HO), decent bonus and financial benefits

read more
  • Job security - Good
    • +1 more

Dislikes

Old school, low priority on employees experience, low employees benefits like free meal and goodies, lack of process driven culture, strict working hours and mandatory work from office

read more

Customer Service Officer in Ranchi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 07 Feb 2024
3.0
 for  Salary and Benefits

Likes

Continuous hiring freshers without any banking background. Job security. And timely salary credit.

read more
  • Job security - Good
    • +1 more

Dislikes

Poor work culture from top management. Poor work-life balance, Extremely less leaves granted by reporting managers.

  • Company culture - Poor
    • +1 more

Cso Manager in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 02 Aug 2024
1.0
 for  Salary and Benefits

Likes

They expect you to work 9am to till 9 pm

Dislikes

...operations, they start asking u about ur daily business after 2 days of joining. Low salary, no allowance plus alot of pressure with toxic environment. They take every commitment on mail and pressure u alot . 8 of 10 staff u will find on resignation Such toxic company it is. U can’t survive for 2. Month also

read more
  • Salary - Bad
    • +6 more

Assistant Manager Collections in Rudrapur

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 19 Apr 2022
4.0
 for  Salary and Benefits

Likes

Good work environment and culture. Company policies are good, appraisals are fair and they give good salary hike every year.

read more
  • Salary - Good
    • +6 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.

read more

Executive in Varanasi

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 06 May 2021
5.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Nothing

see more salary related reviews

Utkarsh Small Finance Bank interview questions by designations

Relationship Officer (14)Assistant Manager (14)Customer Service Officer (14)Brach Operation Manager (11)
View all 202 interview experiences
More about working at Utkarsh Small Finance Bank
golden leaf award

#3 Best Mid-Sized Banking Company - 2021

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Utkarsh Small Finance Bank Salary FAQs

How much does Utkarsh Small Finance Bank pay per year?
The average Utkarsh Small Finance Bank salary ranges from approximately ₹1.3 Lakh to ₹1.4 Lakh per year for a Training Executive and ₹40.5 Lakhs to ₹51.8 Lakhs per year for a Vice President Operations. Salary estimates are based on 1.4k Utkarsh Small Finance Bank salaries received from various employees of Utkarsh Small Finance Bank. Utkarsh Small Finance Bank employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in Utkarsh Small Finance Bank?
The highest-paying job at Utkarsh Small Finance Bank is a Vice President Operations with a salary of ₹40.5 Lakhs to ₹51.8 Lakhs per year. The top 10% of employees earn more than ₹9.76 lakhs per year. The top 1% earn more than a whopping ₹30 lakhs per year.
What is the minimum salary in Utkarsh Small Finance Bank?
Minimum salary at Utkarsh Small Finance Bank depends on the role you are applying for. For Credit Officer the minimum salary is ₹1.1 Lakh to ₹3.7 Lakhs per year, and for Sales Executive the minimum salary is ₹1 Lakh to ₹4 Lakhs per year and so on.
What is the salary package for freshers in Utkarsh Small Finance Bank?
The average salary at Utkarsh Small Finance Bank for freshers varies from ₹1.2 Lakh to ₹2 Lakhs per year for Tcso and ₹2.5 Lakhs to ₹4 Lakhs per year for Assistant Manager.
What is the notice period at Utkarsh Small Finance Bank in Customer Success, Service & Operations Department?
According to AmbitionBox, 57% of the Utkarsh Small Finance Bank employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 28% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 1.9k responses on AmbitionBox in last 2 years.

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Utkarsh Small Finance Bank Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Utkarsh Small Finance Bank is INRunlock blur . Salary estimates are based on 1.4k Utkarsh Small Finance Bank latest salaries received from various employees of Utkarsh Small Finance Bank.

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