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Utkarsh Small Finance Bank

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3.8

based on 3.1k Reviews

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Mumbai
Customer Success, Service & Operations

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Utkarsh Small Finance Bank Customer Success, Service & Operations Department Salaries in Mumbai (Updated 2025)

based on 96 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Service Officer

0 - 5 years exp. · Mumbai (14 salaries)
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₹1.2 L/yr - ₹3.5 L/yr

Brach Operation Manager

5 - 12 years exp. · Mumbai (12 salaries)
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₹3.5 L/yr - ₹9 L/yr

Vice President Operations

17 - 21 years exp. · Mumbai (5 salaries)
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₹40.5 L/yr - ₹51.8 L/yr

Data Entry Operator

0 - 1 year exp. · Mumbai (5 salaries)
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₹1.7 L/yr - ₹2.5 L/yr

Starting your career? Discover Utkarsh Small Finance Bank fresher salaries in India

Operations Executive

1 - 3 years exp. · Mumbai (4 salaries)
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₹1.8 L/yr - ₹2.7 L/yr

Relationship Officer

2 - 5 years exp. · Mumbai (3 salaries)
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₹2.8 L/yr - ₹3.2 L/yr

6 job openings

Cso Assistant Manager

3 - 4 years exp. · Mumbai (3 salaries)
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₹2.8 L/yr - ₹3.5 L/yr

Sales Executive

1 - 3 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3 L/yr

2 job openings

Assistant Manager Information Security

7 - 8 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Branch Head

13 - 15 years exp. · Mumbai (AmbitionBox Estimate)
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₹6.7 L/yr - ₹14.5 L/yr

Head Operations

26 - 30 years exp. · Mumbai (AmbitionBox Estimate)
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₹96 L/yr - ₹1.1 Cr/yr

Deputy Manager

10 - 11 years exp. · Mumbai (AmbitionBox Estimate)
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₹6 L/yr - ₹8 L/yr

Executive Officer

1 - 2 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3 L/yr

Retail Operations Executive

4 - 5 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Regional Operations Manager

12 - 13 years exp. · Mumbai (AmbitionBox Estimate)
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₹8.9 L/yr - ₹10.5 L/yr

Seles Executive

Fresher · Mumbai (AmbitionBox Estimate)
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₹2.4 L/yr - ₹2.5 L/yr

Personal Banker

2 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

India Operations Manager

17 years exp. · Mumbai (AmbitionBox Estimate)
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₹7.6 L/yr - ₹9.7 L/yr

Branch Manager

10 years exp. · Mumbai (AmbitionBox Estimate)
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₹6.9 L/yr - ₹11 L/yr

Customer Service Executive

1 year exp. · Mumbai (AmbitionBox Estimate)
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₹2 L/yr - ₹2.2 L/yr

Last Updated: 23 Feb, 2025

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2w
a senior quality lead
Help me with in hand salary
Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions
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Salary related reviews for Utkarsh Small Finance Bank

2.7

Rated by 14 employees for salary & benefits

Assistant Vice President in Varanasi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 06 Dec 2024
3.0
 for  Salary and Benefits

Likes

Overall good management, Job security and growth prospects, decent transportation (HO), decent bonus and financial benefits

read more
  • Job security - Good
    • +1 more

Dislikes

Old school, low priority on employees experience, low employees benefits like free meal and goodies, lack of process driven culture, strict working hours and mandatory work from office

read more

Customer Service Officer in Ranchi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 07 Feb 2024
3.0
 for  Salary and Benefits

Likes

Continuous hiring freshers without any banking background. Job security. And timely salary credit.

read more
  • Job security - Good
    • +1 more

Dislikes

Poor work culture from top management. Poor work-life balance, Extremely less leaves granted by reporting managers.

  • Company culture - Poor
    • +1 more

Cso Manager in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 02 Aug 2024
1.0
 for  Salary and Benefits

Likes

They expect you to work 9am to till 9 pm

Dislikes

...operations, they start asking u about ur daily business after 2 days of joining. Low salary, no allowance plus alot of pressure with toxic environment. They take every commitment on mail and pressure u alot . 8 of 10 staff u will find on resignation Such toxic company it is. U can’t survive for 2. Month also

read more
  • Salary - Bad
    • +6 more

Assistant Manager Collections in Rudrapur

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 19 Apr 2022
4.0
 for  Salary and Benefits

Likes

Good work environment and culture. Company policies are good, appraisals are fair and they give good salary hike every year.

read more
  • Salary - Good
    • +6 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.

read more

Executive in Varanasi

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 06 May 2021
5.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Nothing

see more salary related reviews

Utkarsh Small Finance Bank interview questions by designations

Customer Service Officer (14)Relationship Officer (14)Assistant Manager (14)Brach Operation Manager (11)
View all 203 interview experiences

Know more about Utkarsh Small Finance Bank Mumbai

More about working at Utkarsh Small Finance Bank
golden leaf award

#3 Best Mid-Sized Banking Company - 2021

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Utkarsh Small Finance Bank Salary FAQs

How much does Utkarsh Small Finance Bank pay per year?
The average Utkarsh Small Finance Bank salary ranges from approximately ₹1.3 Lakh to ₹1.4 Lakh per year for a Training Executive and ₹40.5 Lakhs to ₹51.8 Lakhs per year for a Vice President Operations. Salary estimates are based on 96 Utkarsh Small Finance Bank salaries received from various employees of Utkarsh Small Finance Bank. Utkarsh Small Finance Bank employees rate the overall salary and benefits package 2.7/5 stars.
What is the highest salary in Utkarsh Small Finance Bank?
The highest-paying job at Utkarsh Small Finance Bank is a Vice President Operations with a salary of ₹40.5 Lakhs to ₹51.8 Lakhs per year. The top 10% of employees earn more than ₹9.48 lakhs per year. The top 1% earn more than a whopping ₹30 lakhs per year.
What is the minimum salary in Utkarsh Small Finance Bank?
Minimum salary at Utkarsh Small Finance Bank depends on the role you are applying for. For Sales Executive the minimum salary is ₹1 Lakh to ₹3.6 Lakhs per year, and for Customer Service Officer the minimum salary is ₹1 Lakh to ₹4.5 Lakhs per year and so on.
What is the salary package for freshers in Utkarsh Small Finance Bank?
The average salary at Utkarsh Small Finance Bank for freshers varies from ₹0.6 Lakh to ₹2 Lakhs per year for Data Entry Operator and ₹6 Lakhs to ₹8 Lakhs per year for Deputy Manager.
What is the notice period at Utkarsh Small Finance Bank in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 62% of the Utkarsh Small Finance Bank employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 3 Months, 26% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 91 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Utkarsh Small Finance Bank , Mumbai is INRunlock blur . Salary estimates are based on 96 Utkarsh Small Finance Bank latest salaries received from various employees of Utkarsh Small Finance Bank.

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