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3.9

based on 28.3k Reviews

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Teleperformance Senior Customer Service Associate salaries in Mumbai Suburban

Companies similar to Teleperformance for Senior Customer Service Associate in Mumbai Suburban

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Teleperformance Senior Customer Service Associate Salary

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₹1.7 L/yr - ₹3.4 L/yr

arrow icon 26% less
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WNS Senior Customer Service Associate Salary

4 - 10 years exp. (3 salaries)

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₹3.3 L/yr - ₹5.1 L/yr

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₹3 L/yr - ₹4 L/yr

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Similar Designation salaries in Teleperformance

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₹1.95 L/yr - ₹4.25 L/yr

Top skills at Teleperformance for Senior Customer Service Associate

Communication Skills voice process international bpo Quality Standards customer support International Voice Process English Language Customer Service English bpo international process inbound voice process Substation Strong Communication Skills Operations

Salary related reviews for Teleperformance

1.8

Rated by 2 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 03 Oct 2024

1.0
 for  Salary and Benefits

Likes

Colleagues where good & helpful.

Dislikes

...n the floor. Promotion on the basis of favouritism & not to deserving employees. Salary absolutely low compared to competitive companies. Management has zero level IQ in handling client calls & just give agents more pressure by agreeing to stupid client calls.

read more
  • Salary - Bad
    +6 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 01 Sep 2023

3.0
 for  Salary and Benefits

Likes

The trainers are really good with the job.

  • Skill development - Good

Dislikes

...n each-other when an employee needs help. They care only about their salaries And they will find the slightest loophole to pay you the money you earned They manipulate you into thinking they care about you by sugarcoating things

read more
  • Job security - Bad
    +2 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 04 Jun 2023

4.0
 for  Salary and Benefits

Likes

Work environment is good and safety also .they will provide transport facilities in delhi city.

  • Salary - Good
    +6 more

Dislikes

Ijp related issues.they are selected candidate only same process.domestic process in this company will provide lowest salary.

read more

Full Time

 · 

Risk Management & Compliance Department

1.0
  •  posted on 30 Dec 2022

1.0
 for  Salary and Benefits

Likes

...ge for trainers and team leaders and fully politics. Fraud company in the world. If anyone wanted to terminated within 2 months without pay then your choice is Teleperformance.

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Dislikes

No job security. Everything I dislike

  • Salary - Bad
    +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 23 Nov 2024

1.0
 for  Salary and Benefits

Likes

Only thing I like is that they pay salary on time or before. That's the only pro

read more

Dislikes

If you are interested in working with Teleperformance I'll give you 5 reasons not to join their company. 1. Joining teleperformance is not a problem but the process in which you'll be hired can make a huge huge difference. The process in which I was it was hell 2. Their work culture is worst like literally worst....nobody cares about you they consider you are the robot and expect you to work 9 hours or more and if one day you completed 8 hours 58min then you'll get a scolding from your TL. Like literally if you are going through personal problems or unluckily any problem that arise in your life company doesn't care about your mental health they expect you to work on time and like a robot without any feelings. 3. They exploit a lot. Please make sure you enquire about salary packages with the people around in your process I realised after 6 months that I was getting 30% less salary than my colleague who joined the company at the same time and was performing even worse than me. 4. No appraisals at all no proper incentive nothing. If In a year you performed great 10months and in 11th and 12th month your performance is below expectations they cancel appraisal and say from the past 2 month you are performing very bad which doesn't make any sense.... 5. Very very worst company please don't get your mental health fu** too much work pressure especially if the process is not that good.

read more
  • Salary - Bad
    +6 more
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Teleperformance Senior Customer Service Associate Salary FAQs

What is the notice period for Senior Customer Service Associate at Teleperformance in Mumbai Suburban?
According to AmbitionBox, 78% of the Teleperformance Senior Customer Service Associates in Mumbai Suburban reported a notice period of 1 Month, 22% reported a notice period of 15 days or less.This is based on 18 responses on AmbitionBox in last 2 years.

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