Teleperformance Lead Trainer salaries in New Delhi

Likes

Work environment is good. Opportunities are ample. People are cooperative in nature.

Dislikes

Compensation is below market standard. Often there is no co-relation between KRA, KPI & Designation. Value of particular designation is ambiguous. Scope of learning is limited. Systematic planning is not there often decisions are taken to meet immediate business requirements without focusing too much on long term plans.

Likes

Work environment with the peers, i.e., managers makes the subordinates feels comfortable with each and every part of learning and never judge us professionally.

Dislikes

Salary as per work load i.e, I am not satisfied with the salary being paid although I am multilingual and in a BPO sector working with multiple language is a deal. No OT benefits, food cards, transport benefits nothing

Likes

You'll get salary on time You will be fluent in English Work from home but they always scare you for WFO and give threat for job loss.

Dislikes

Work culture is hell. No skill development. MNC is just for name. Paid CAB and worst food facility Management is hell Even seniors and Supervisor don't know about the process.

Likes

Salary is being credited is the only good thing.

Dislikes

Toxic work culture Worst managers and hr No WLB Employees are humiliated and criticised(especially female employees) 3 months notice period with salary on hold for 3 months and fnf post 45 days

Likes

Easy to get hired as HR just wants to shows and not quality. Transport team can go into your personal profiles to update incorrect addresses for cabs and will ask for documents to update the correct address which was initially shared with them

Dislikes

Salary delays Disrespectful behavior Lack of planning Abuses are generally heard on the floor Facilities are not managed and there no upkeep Managers have no regard for personal life of employees and force to work on week offs and leaves. Employees who try and help out are treated as servants and are constantly expected to overwork themselves. ( one example is of an advisor working through typhoid and was asked to work instead of resting)