Teleperformance Assistant Contact Center Manager salaries in Mohali

Likes

Apart from salary, incentives, promotion hikes, appraisals and employee benefits everything is good. The only reason to leave TP is that PROMOTION HIKE is 10 % and yearly appraisal is 500 rupees max

Dislikes

Hiring is not good. TP hires anyone and everyone. For agent level all you need to do is plead and state you belong from a weak economic section of the society and you will get selected. Management is poor in terms of tasks getting done.

Likes

Cafeteria has huge space...in working floor has shortage of space & system. Those who want a 3-4 month job... this is perfect company for them.

Dislikes

...sguided by trainer, in day 1 recruiting for TCD, in day 4 transfer to Primary... Salary hold for no reason... The total job is dependent on customer response i.e Yes, No. If you get no...Tl will forcefully do logout for 1hr and mark as half day present. And you will get half salary. Client service is not so good, delivery partners are failing to give service...for that reason customer give NO but it shows in my bucket.. In certification phase the total authority want to send you back to the home, only some trainers are trying to do their job bt the management team don't want any employee after 3-4 months. 70% of the training batch got terminated due to various reasons.. At 1st month of training nothing happened...like no training done...2nd month training started.... only 8days training done(u'll nothing learn). After this u have to take calls for 4-6 hours...for 2wks. After this u have to take full time calls(8:30hrs). Many times you will try to certify yourself...bt they give you false reasons & keep you in training position... I this situation the TL & maneger are giving you very bad treatment, i.e misbehave, pressure, logout, mark half day present, misleading information, At any cost they will terminate you. Then same happens with the next batch. Huge hiring bt after 3/4 months all are terminated. No job security, salary hold issue.. scamming people, makeing peoples career bad.

Likes

Nothing more like

Dislikes

...s is done before girls because intelligent people will definitely understand it. So MNC will tell hr in advance that salary is confidential so that you will feel ashamed to say it yourself. Now what do you do with your choice I went with my opinion.

Likes

Salary gets on time. Fixed rules of working hours.

Dislikes

No work life balance not sure when we will get week off get's to know on every Saturday at 12-1 pm. Cannot plan any travel as gets to know late about week off. Although there are 2 week off but you don't get them together.