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3.6

based on 7.2k Reviews

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Sutherland Global Services Senior Customer Support Associate salaries in Hyderabad / Secunderabad

Annual salary range
3 - 4 years exp.
₹3.6 Lakhs - ₹4.5 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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5% more than the average Senior Customer Support Associate Salary in IT Services & Consulting Companies for 3 - 4 years of experience

Interested in this particular role?

Last Updated: 16 Nov 2024

Companies similar to Sutherland Global Services for Senior Customer Support Associate in Hyderabad / Secunderabad

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Sutherland Global Services Senior Customer Support Associate Salary

3 - 4 years exp. (4 salaries)
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₹3.6 L/yr - ₹4.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Tech Mahindra Senior Customer Support Associate Salary

1 - 7 years exp. (91 salaries)
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₹2 L/yr - ₹5.8 L/yr

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Google Operations Center Senior Customer Support Associate Salary

2 - 8 years exp. (61 salaries)
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₹4.1 L/yr - ₹9.5 L/yr

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Accenture Senior Customer Support Associate Salary

2 - 6 years exp. (17 salaries)
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₹3.1 L/yr - ₹6.9 L/yr

arrow icon 11% more
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Conneqt Business Solutions Senior Customer Support Associate Salary

1 - 5 years exp. (16 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

arrow icon 33% less
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Firstsource Solutions Senior Customer Support Associate Salary

1 - 6 years exp. (15 salaries)
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₹2.2 L/yr - ₹5 L/yr

arrow icon 17% less
Senior Customer Support Associate salary at Sutherland Global Services ranges between ₹3.6 Lakhs to ₹4.5 Lakhs per year for employees with experience between 3 years to 4 years. Salary estimates are based on 4 latest salaries received from various employees of Sutherland Global Services.

Latest annual salaries shared by Sutherland Global Services Senior Customer Support Associate in Hyderabad / Secunderabad

4mo ago
₹4.5 Lakhs
3 years exp.
5mo ago
₹4 Lakhs
4 years exp.

Experience wise Sutherland Global Services Senior Customer Support Associate salaries in Hyderabad / Secunderabad

Last Updated: 16 Nov 2024

Experience Avg Annual Salary
3 years (AmbitionBox Estimate)

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₹3.6 L/yr - ₹4.6 L/yr
4 years (AmbitionBox Estimate)

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₹3.7 L/yr - ₹4.8 L/yr

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Salary related reviews for Sutherland Global Services

Customer Service Associate in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 12 Feb 2025
2.0
 for  Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

read more
  • Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

read more
  • Salary - Poor
    • +2 more

Customer Support Executive in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 29 Jan 2025
1.0
 for  Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

read more
  • Salary - Bad
    • +6 more

Process Associate in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 24 Aug 2024
3.0
 for  Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

read more
  • Skill development - Poor
    • +3 more

Team Manager in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 16 Aug 2024
1.0
 for  Salary and Benefits

Likes

They always ask you for extending shift without pay on every client visit and change shift every month.

read more

Dislikes

They always ask tp extend shift for more than 12hrs without any pay Change shift every month No salary

read more
  • Salary - Bad
    • +6 more

Senior Associate in Chengalpattu

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 14 Aug 2024
1.0
 for  Salary and Benefits

Likes

NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner

read more

Dislikes

BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude.

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

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New offer. Confused.
My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?
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Sutherland Global Services Senior Customer Support Associate Salary FAQs

What is the salary of Senior Customer Support Associate at Sutherland Global Services in Hyderabad / Secunderabad?
The average salary of a Senior Customer Support Associate at Sutherland Global Services in Hyderabad / Secunderabad typically ranges from ₹3.6 Lakhs to ₹4.5 Lakhs per year, depending on experience (from 3 years to 4 years).

The top 10% of Senior Customer Support Associate in Hyderabad / Secunderabad at Sutherland Global Services earn more than ₹4.5 Lakhs per year, and the top 1% earn over ₹4.5 Lakhs per year. Senior Customer Support Associate Salaries at Sutherland Global Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Sutherland Global Services employees in India.
What is the estimated take home salary of a Senior Customer Support Associate at Sutherland Global Services in Hyderabad / Secunderabad?
The estimated take-home salary of a Senior Customer Support Associate at Sutherland Global Services in Hyderabad / Secunderabad typically ranges from ₹30,712 to ₹32,015 per month. This is based on the average salary range of ₹3.6 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from 3 years to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Sutherland Global Services. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Sutherland Global Services for Senior Customer Support Associate in India?
Google Operations Center ₹4.1 Lakhs to ₹9.5 Lakhs per year
Accenture ₹3.1 Lakhs to ₹6.9 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Sutherland Global Services, depending on the role and experience level.
What is the salary of a Senior Customer Support Associate in companies similar to Sutherland Global Services in Hyderabad / Secunderabad?
The salary of a Senior Customer Support Associate at companies similar to Sutherland Global Services in Hyderabad / Secunderabad varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra ₹2.0 Lakhs to ₹5.8 Lakhs per year
Firstsource Solutions ₹2.2 Lakhs to ₹5.0 Lakhs per year
Conneqt Business Solutions ₹1.8 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Support Associate at Sutherland Global Services in Hyderabad / Secunderabad?
The salary growth for a Senior Customer Support Associate at Sutherland Global Services in Hyderabad / Secunderabad depends on factors such as experience, performance, and promotions. On average, a Senior Customer Support Associate in Hyderabad / Secunderabad can expect the following growth trajectory at Sutherland Global Services:

Experience Average Salary Range
3 years ₹3.6 Lakhs to ₹4.6 Lakhs per year
4 years ₹3.7 Lakhs to ₹4.8 Lakhs per year
and so on.

Tell us how to improve this page.

Sutherland Global Services Senior Customer Support Associate salary in Hyderabad / Secunderabad ranges between ₹3.6 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.