Sutherland Global Services Lead Quality Analyst salaries in Mumbai (Updated 2025)

Likes

I'm working in Sutherland for more than 7yrs, the working culture made me to be here and these years where passed away just like a cloud. Especially for women employees the workplace is very safe & secure. I love the working environment and co-workers. Team get to gather, cultural events & FunFriday and many more. My manager is really very helpful for getting me maternity leave on correct time without any hassle. I would definitely recommend Sutherland to my friends & relatives..

Dislikes

Compensation is less and growth is slow and appraisal is very less. Recognition comes but it disappear during appraisal.

Likes

Good one for freshers.

Dislikes

Compensation is pathetic. Despite scoring above 4 out of 5 in your PDRP, your increment would be lesser than 12k in your ctc. No night shift allowance at all. Though, tasks given are manageable, work pressure is based on your reporting manager.

Likes

Sutherland has the best working experience in the world of BPO. if ur looking for a growth in sutherland in long term then its the best place.

Dislikes

Its lower in the salary side but as i mentioned above for a long time growth its the best.

Likes

Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives

Dislikes

Process got ramp down without agent’s knowledge and they didn’t take care of them

Likes

Nothing.

Dislikes

...ast two years in SAS process at Airoli. There's lots of fevoritism and politics. You won't get any promotion or salary hike until and unless you're in manager's a$$ licker list. Even if you get, you'll have countless responsibilities for the penny hike. They just talk sweet and give fake promises when you reach out to them with your problems. The most pathetic thing is they make rotational shifts compulsory then deduct night transport cost from the salary, and act as if they're doing a favor. There's no job security as you'll in constant pressure of getting layed off if you don't do things as per their convenience. The management does absolutely nothing even if there's a huge issue like fraud. I won't even give one star if it wasn't necessary to submit the review.