Sutherland Global Services Quality Lead Reviews

Likes

I'm working in Sutherland for more than 7yrs, the working culture made me to be here and these years where passed away just like a cloud. Especially for women employees the workplace is very safe & secure. I love the working environment and co-workers. Team get to gather, cultural events & FunFriday and many more. My manager is really very helpful for getting me maternity leave on correct time without any hassle. I would definitely recommend Sutherland to my friends & relatives.....Read More

Dislikes

Compensation is less and growth is slow and appraisal is very less. Recognition comes but it disappear during appraisal.

Work Details

I'm a quality lead, the work is good but sometimes it's really very hectic during the client call and review.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work from home

Dislikes

Prohance, monitoring through cam. Perks

Likes

I loved my job when I was working with Sutherland. To look after better opportunity, I have left Sutherland. Due to Covid, I don't get further opportunity. Since I wasn't working currently with Sutherland, I was unable to provide feedback about company support.

Dislikes

Good opportunity to learn. But I recommend that experience people to get promoted rather than selecting less experienced or selecting people from outside. I had been in Quality for 6 years and 3 months. Only 2 levels I was promoted within 6 years. Atleast, I should be considered and promoted as Manager. But it wasn't happened. Myskillset goes in vain. Even so many of topmost managers and account managers(Service Delivery) knows about my skills. But they don't consider me and give me an opportunity. If I was considered and selected for manager post with salary increment, I'm willing to rejoin Sutherland....Read More

Work Details

I had been working as Quality Lead and my total experience =9 years and 3 months.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary on time, job security

Dislikes

Biased Manager, rude HRs

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Career and growth

Dislikes

NA

Work Details

Pretty good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Na

Dislikes

Work Details

Work timings: Strict Timings

Likes

Company is putting the experienced employees on temporary leave of absence and not giving any new projects

Dislikes

Company is starting to recruit people instead of offering job to the experienced people

Work Details

Monitoring calls given by the client on a monthly basis. Record the feedback and let the customer service execute know his or her areas of improvement/weakness

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good

Dislikes

No

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.