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3.7

based on 6.5k Reviews

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Sutherland Global Services Customer Support salaries in Merchandising, Retail & eCommerce in India

Annual salary range
1 - 4 years exp.
₹2.5 Lakhs - ₹3.2 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
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Last Updated: 25 Dec 2023

Customer Support salary at Sutherland Global Services ranges between ₹2.5 Lakhs to ₹3.2 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 2 latest salaries received from various employees of Sutherland Global Services.

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Top skills at Sutherland Global Services for Customer Support

customer support International Voice Process bpo voice support Customer Service international voice international bpo Communication Skills international process Bpo Voice non voice voice process inbound voice process Non Voice Process voice

Salary related reviews for Sutherland Global Services

Process Associate in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 24 Aug 2024
3.0
 for  Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

read more

Team Manager in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 16 Aug 2024
1.0
 for  Salary and Benefits

Likes

They always ask you for extending shift without pay on every client visit and change shift every month.

read more

Dislikes

They always ask tp extend shift for more than 12hrs without any pay Change shift every month No salary

read more

Senior Associate in Chengalpattu

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 14 Aug 2024
1.0
 for  Salary and Benefits

Likes

NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner

read more

Dislikes

BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude.

read more

Customer Associate in Kochi

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 21 Dec 2024
5.0
 for  Salary and Benefits

Likes

Friendly Atmosphere.new friends. Salary package.

Dislikes

Unexpected process change. Promotions are based experience. But sometimes we handled cross skil and and shifts are changed 6 times within last 2 month. It will be effect employees health.

read more

Customer Support Associate in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 30 Jul 2024
1.0
 for  Salary and Benefits

Likes

There is nothing to like about it there. Simply a waste, and working there was a bad dream or nightmare.

Dislikes

...workers who work there.Always performance, performance.....no work-life balance. No proper compensation for work, and no appreciation at all.Those who perform well do not get promoted. Only those who satisfy the managers and senior managers get everything.Specifically in amazon projects. Even if we want to leave the job, they won't let us, and they don't allow us to advance to higher positions within that job either."If someone wants to leave the company, they give mental torture and deceive them by offering work from home.

read more
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a technical project manager
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Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Sutherland Global Services Customer Support Salary FAQs

What is the notice period for Customer Support in Merchandising, Retail & eCommerce department at Sutherland Global Services?
According to AmbitionBox, 100% of the Sutherland Global Services Customer Supports in Merchandising, Retail & eCommerce department reported a notice period of 15 days or less.This is based on 2 responses on AmbitionBox in last 2 years.

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Sutherland Global Services Customer Support Salaries by Location

Sutherland Global Services Customer Support salary in India ranges between ₹2.5 Lakhs to ₹3.2 Lakhs. This is an estimate based on latest salaries received from employees of Sutherland Global Services.