Sutherland Global Services Kochi Customer Support Salaries by 3 Employees

0 - 2 years exp.

₹2.2 Lakhs - ₹2.8 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

9% less than the average Customer Support Salary in IT Services & Consulting Companies for 0 - 2 years of experience

Interested in this particular role?

Last Updated: 1 Dec 2024

Companies similar to Sutherland Global Services for Customer Support in Kochi

Sutherland Global Services Customer Support Salary

0 - 2 years exp. (3 salaries)

₹2.2 L/yr - ₹2.8 L/yr

Company name	Avg Annual Salary	Open Jobs
Vismay Customer Support Salary 1 - 4 years exp. (4 salaries)	₹2.1 L/yr - ₹2.7 L/yr 19% less

Customer Support salary at Sutherland Global Services ranges between ₹2.2 Lakhs to ₹2.8 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 3 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Customer Support salaries in Kochi

Last Updated: 1 Dec 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
1 year (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
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2 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr

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Top skills at Sutherland Global Services for Customer Support

customer support International Voice Process bpo voice support Customer Service international voice international bpo Communication Skills international process Bpo Voice non voice voice process inbound voice process Non Voice Process voice

Salary related reviews for Sutherland Global Services

Customer Service Associate in Kochi

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Mar 2025

5.0

for Salary and Benefits

Likes

The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.

Salary - Excellent

+5 more

Dislikes

If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports.

Job security - Bad

Technical Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 12 Mar 2025

4.0

for Salary and Benefits

Likes

Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives

Salary - Good

+2 more

Dislikes

Process got ramp down without agent’s knowledge and they didn’t take care of them

Company culture - Poor

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 12 Feb 2025

2.0

for Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

Salary - Poor

+2 more

Customer Support Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2025

1.0

for Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Salary - Bad

+6 more

Customer Associate in Hyderabad / Secunderabad

Full Time

Sales & Business Development Department

4.0

• posted on 22 Jan 2025

3.0

for Salary and Benefits

Likes

Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift

Skill development - Good

+5 more

Dislikes

Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future

see more salary related reviews

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Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible

Nagarro offer: Kindly Help me to decide

Option 1

Option 2

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Sutherland Global Services Customer Support Salary FAQs

How the salary growth look like for a Customer Support at Sutherland Global Services in Kochi?

The salary growth for a Customer Support at Sutherland Global Services in Kochi depends on factors such as experience, performance, and promotions. On average, a Customer Support in Kochi can expect the following growth trajectory at Sutherland Global Services:

Experience	Average Salary Range
Fresher	₹2.5 Lakhs to ₹3.2 Lakhs per year
1 year	₹2.5 Lakhs to ₹3.2 Lakhs per year
2 years	₹2.5 Lakhs to ₹3.2 Lakhs per year

and so on.

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Sutherland Global Services Customer Support Salaries in Kochi

Sutherland Global Services Customer Support salary in Kochi ranges between ₹2.2 Lakhs to ₹2.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.