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3.7

based on 6.5k Reviews

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Sutherland Global Services Customer Service salaries in Panvel

Top skills at Sutherland Global Services for Customer Service

Customer Service Management Service Sales Quality Monitoring KPI voice process customer support Usage international bpo CRM bpo MS Office Technical Support Excel Billing

Salary related reviews for Sutherland Global Services

Customer Support Department

4.0
  •  posted on 18 May 2021

3.0
 for  Salary and Benefits

Likes

Good work environment culture. Good team work and the manegement is transparent. Community policies are good.all those things they given good salary hike and bonus every year.

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Dislikes

There is a lot of politics and the management doesn't address our issues.salary is decent but career growth is to slow

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Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 24 Aug 2024

3.0
 for  Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

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Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 16 Aug 2024

1.0
 for  Salary and Benefits

Likes

They always ask you for extending shift without pay on every client visit and change shift every month.

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Dislikes

They always ask tp extend shift for more than 12hrs without any pay Change shift every month No salary

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Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 14 Aug 2024

1.0
 for  Salary and Benefits

Likes

NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner

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Dislikes

BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude.

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Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 21 Dec 2024

5.0
 for  Salary and Benefits

Likes

Friendly Atmosphere.new friends. Salary package.

Dislikes

Unexpected process change. Promotions are based experience. But sometimes we handled cross skil and and shifts are changed 6 times within last 2 month. It will be effect employees health.

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