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3.7

based on 6.5k Reviews

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2 Sutherland Global Services Customer Service Jobs

Associate- Travel Customer Service

Sutherland Global Services Inc

 · 

3.7

 based on 6.5k Reviews

1-2 years

₹ 1.45 - 3.05L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai

1 vacancy

Associate- Travel Customer Service

Sutherland Global Services

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Manual Testing Customer Service Auditing Amadeus Air Ticketing Sabre

+ 1 more

Job Description

  • Travel Customer Service
  • Resolution for Issues with regards to ticketing/ schedule change.
  • Ticketing/ Fare Auditing, Schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Ticket issuance.
  • Voice Customer Service
  • Airline, Hotel, Cab Reservations.
Experience, Education, and Certification:
  • High school degree or equivalent (required)
  • College degree (preferred)
  • Experience in retail, sales/service or other "helping" business (preferred)

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Service roles with real interview advice

People are getting interviews at Sutherland Global Services through

(based on 430 Sutherland Global Services interviews)
Job Portal
Walkin
Campus Placement
Referral
Company Website
Recruitment Consultant
32%
22%
13%
11%
9%
2%
11% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What Customer Service at Sutherland Global Services are saying

2.0
 Rating based on 6 Customer Service reviews

Likes

It is the good place to work

Dislikes

Salary package and transportation

Read 6 reviews

Customer Service salary at Sutherland Global Services

reported by 25 employees
₹1 L/yr - ₹4 L/yr
At par with the average Customer Service Salary in India
View more details

What Sutherland Global Services employees are saying about work life

based on 6.5k employees
62%
49%
65%
54%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Sutherland Global Services Benefits

Submitted by Company
Worklife Balance
Perks & Bonuses
Employees Allowance
Paid Vacation
Food Vouchers
Health insurance
Submitted by Employees
Free Transport
Cafeteria
Job Training
Health Insurance
Team Outings
Soft Skill Training +6 more
View more benefits

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Sutherland Global Services Mumbai Office Location

View all
Mumbai  (1)
Mumbai Office
Sutherland Global Services, 101, Interface Building No - 16 Off Link Road, Malad (W) Mumbai
Maharashtra 400064

Associate- Travel Customer Service

1-2 Yrs

Mumbai

1mon ago·via naukri.com

Associate- Travel Customer Service

1-2 Yrs

Mumbai

2mon ago·via naukri.com
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