Sutherland Global Services CS Internet Associate salaries in Kochi (Updated 2025)

Likes

Receiving salary on time even though it's low. Receiving goodies/pizza for peak days. Extra payment for working on holidays. Proper communication through office email address on events and updates.

Dislikes

Work pressure and high targets. Less growth and learning opportunities. Cab facility only available between 6pm to 6am. Shift keeps changing almost every week there by causing health issues. Chance to get into a team of incapable manager. Team work will be smooth if the team manager is friendly and updated with process knowledge. Even though company says there will be 2 rotational off days, many of the weeks will have comp offs where team manager force members to work for 6th day. No consideration and incentives for contractual employees.

Likes

Getting salary on or before 31st.

Dislikes

No respect No inclusion or diversity as advertised. They ask you to put 10/10 while taking great place to work survey. Not great place to work. Toxic management Worst process for promotion. Even with 1 yr will get promoted but not tenured for more than 9 yrs Even an unknown HR will threaten you as if u made a big mistake in process and terminating us immediately.

Likes

I was happy that I got an opportunity to work. Later on regret my decision of going to work there altogether. It was overall bad experiences.

Dislikes

...agement is rude. No proper point of contact. No transparency in management. Salary issue. Bad working environment. Distrubed mental health. They are taking advantage of current pandemic situation and treating the employees in the worst possible. Humiliation from the management. Put through anxiety and depression. Not paying asking to go to work even if we are sick no sense of Assurity.

Likes

The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.

Dislikes

If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports.

Likes

Nothing.

Dislikes

...ast two years in SAS process at Airoli. There's lots of fevoritism and politics. You won't get any promotion or salary hike until and unless you're in manager's a$$ licker list. Even if you get, you'll have countless responsibilities for the penny hike. They just talk sweet and give fake promises when you reach out to them with your problems. The most pathetic thing is they make rotational shifts compulsory then deduct night transport cost from the salary, and act as if they're doing a favor. There's no job security as you'll in constant pressure of getting layed off if you don't do things as per their convenience. The management does absolutely nothing even if there's a huge issue like fraud. I won't even give one star if it wasn't necessary to submit the review.