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NatWest Group

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4.0

based on 2.6k Reviews

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Customer Success, Service & Operations

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NatWest Group Customer Success, Service & Operations Department Salaries in India

based on 3k latest salaries
Designation Avg Annual Salary Open Jobs

Business Operations Analyst

2 years exp. (AmbitionBox Estimate)
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₹3.8 L/yr - ₹5.5 L/yr

Transition Project Manager

14 years exp. (AmbitionBox Estimate)
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₹11.9 L/yr - ₹15.2 L/yr

Senior CSO

5 years exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.6 L/yr

Retail Banker

1 year exp. (AmbitionBox Estimate)
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₹3.9 L/yr - ₹5 L/yr

Customer Service Manager

10 years exp. (AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.1 L/yr

Training Coordinator

6 years exp. (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Customer Support Associate

3 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Assistant Manager - Banking Operations

7 years exp. (AmbitionBox Estimate)
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₹6.2 L/yr - ₹7.9 L/yr

Service Relationship Manager

13 years exp. (AmbitionBox Estimate)
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₹11.4 L/yr - ₹14.5 L/yr

Senior Help Desk Executive

7 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Technical Supervisor

2 years exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.4 L/yr

Process Controller

4 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Payment Analyst

Fresher (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.7 L/yr

Senior Customer Service Officer

Fresher (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Quality Assurance Specialist

4 years exp. (AmbitionBox Estimate)
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₹5.6 L/yr - ₹7.2 L/yr

Executive Business Administration

20 years exp. (AmbitionBox Estimate)
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₹20.8 L/yr - ₹26.6 L/yr

Senior Fraud Analyst

7 years exp. (AmbitionBox Estimate)
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₹4.8 L/yr - ₹6 L/yr

Assistant Team Manager

10 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Quality Checker

8 years exp. (AmbitionBox Estimate)
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₹5.8 L/yr - ₹7.4 L/yr

Senior Processing Executive

7 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Last Updated: 24 Jan, 2025

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2w (edited)
a senior quality lead
Offer letter - Accepted
Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?
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Salary related reviews for NatWest Group

3.3

Rated by 448 employees for salary & benefits

Senior Analyst in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 27 Dec 2023
4.0
 for  Salary and Benefits

Likes

The environment is very friendly and it's very accommodating especially for women. There is good work life.

  • Salary - Good
    +6 more

Dislikes

The pay and hike is a bit low compared to the market for certain units. And it only offers one way cab.

read more

Analyst in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 10 May 2022
1.0
 for  Salary and Benefits

Likes

Nothing at all. Its the worst company to work for.

Dislikes

.... Wont pay your shift allowances and you will keep working without any benefits. They will deduct tour salary for transport. They cant provide you free transport, food. No benefits. The HR policy has gone totally against the employees and in favour of managers and higher level. So if you are a hard working person dont go there.

read more
  • Salary - Bad
    +5 more

Customer Service & Operations Analyst in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 23 Apr 2022
3.0
 for  Salary and Benefits

Likes

Best place to work as a fresher to 3 years experience ,very good work life balance,30 paid leaves 12 sick leaves ,and other leaves provided. In my 6 years I have never seen company fires anyone, so job security is very good Enjoy work with other activities. Managers are helpful and company work culture is friendly.

read more
  • Job security - Excellent
    +2 more

Dislikes

1.Pay varies department to department though post is same ,which is not good 2.Hike and bonus is very limited ,Hr policy only favours manager, 90 days notice period which is very strict 3.slow growth 4.everytime only work ,no skill development and personality development 5.promotion is slow ,as talent is not recognized, hiring managers only promoting people having more work experience along with known person 6.company see their senior staff as burden and hires freshers to give less salary and give very less salary as you gets experience.

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Assistant Manager, CAMS (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 29 Jul 2024
3.0
 for  Salary and Benefits

Likes

It's a company focused on well-being and work-life balance, although depends on the department.

  • Skill development - Good
    +4 more

Dislikes

Does not pay well. If you get an industry payout scale, they will just match lower threshold to remain in the range.

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Senior Analyst SME in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 21 Jun 2022
2.0
 for  Salary and Benefits

Likes

Good work environment and culture. teammates are supportive, company policies are okay, appraisals are okay Hike percentage is less and bonus too.

read more
  • Skill development - Good
    +3 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary & career growth is slow.

read more
  • Salary - Poor
see more salary related reviews

NatWest Group interview questions by designations

Software Engineer (18)Customer Service & Operations Analyst (15)Operations Analyst (13)Analyst (11)
View all 185 interview experiences
More about working at NatWest Group

NatWest Group Salary FAQs

How much does NatWest Group pay per year?
The average NatWest Group salary ranges from approximately ₹0.1 Lakh to ₹0.2 Lakh per year for a Office Boy and ₹80 Lakhs to ₹1.1 Crore per year for a Director Finance. Salary estimates are based on 3k NatWest Group salaries received from various employees of NatWest Group. NatWest Group employees rate the overall salary and benefits package 3.3/5 stars.
What is the highest salary in NatWest Group?
The highest-paying job at NatWest Group is a Director Finance with a salary of ₹80 Lakhs to ₹1.1 Crore per year. The top 10% of employees earn more than ₹28.81 lakhs per year. The top 1% earn more than a whopping ₹52.52 lakhs per year.
What is the minimum salary in NatWest Group?
Minimum salary at NatWest Group depends on the role you are applying for. For Customer Service & Operations Analyst the minimum salary is ₹2.5 Lakhs to ₹8 Lakhs per year, and for Operations Analyst the minimum salary is ₹2 Lakhs to ₹8.3 Lakhs per year and so on.
What is the salary package for freshers in NatWest Group?
The average salary at NatWest Group for freshers varies from ₹2.5 Lakhs to ₹4 Lakhs per year for Operations Executive and ₹8.2 Lakhs to ₹15 Lakhs per year for Software Developer.
What is the notice period at NatWest Group in Customer Success, Service & Operations Department?
According to AmbitionBox, 63% of the NatWest Group employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 14% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 2.3k responses on AmbitionBox in last 2 years.

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NatWest Group Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at NatWest Group is INRunlock blur . Salary estimates are based on 3k NatWest Group latest salaries received from various employees of NatWest Group.

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