Upload Button Icon Add office photos
filter salariesFilter salaries by

NatWest Group Customer Service & Operations Analyst salaries in India (Updated 2025)

Annual salary range
0 - 4 years exp.
₹2.2 Lakhs - ₹7.3 Lakhs
Salary of majority employees
unlock blur
unlock blur

At par with the average Customer Service & Operations Analyst Salary in Banking Companies for 0 - 4 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Customer Service & Operations Analyst Salary
0 - 4 years exp. (245 salaries)
unlock-blur

₹2.3 L/yr - ₹7.3 L/yr

Finance & Accounting
Customer Service & Operations Analyst Salary
0 - 4 years exp. (63 salaries)
unlock-blur

₹2.2 L/yr - ₹6.1 L/yr

BFSI, Investments & Trading
Customer Service & Operations Analyst Salary
0 - 4 years exp. (54 salaries)
unlock-blur

₹3 L/yr - ₹5.8 L/yr

Data Science & Analytics
Customer Service & Operations Analyst Salary
0 - 4 years exp. (22 salaries)
unlock-blur

₹2.5 L/yr - ₹4.8 L/yr

Risk Management & Compliance
Customer Service & Operations Analyst Salary
0 - 4 years exp. (17 salaries)
unlock-blur

₹3.4 L/yr - ₹7.1 L/yr

Last Updated: 30 Mar 2025

Companies similar to NatWest Group for Customer Service & Operations Analyst

Company name Avg Annual Salary Open Jobs
unlock blur

₹3 L/yr - ₹6 L/yr

arrow icon 9% less
unlock blur

₹3 L/yr - ₹4.8 L/yr

arrow icon 19% less
unlock blur

₹3.2 L/yr - ₹5 L/yr

arrow icon 4% less
unlock blur

₹3 L/yr - ₹4.5 L/yr

arrow icon 21% less
Customer Service & Operations Analyst salary at NatWest Group ranges between ₹2.2 Lakhs to ₹7.3 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 615 latest salaries received from various employees of NatWest Group.

Latest annual salaries shared by NatWest Group Customer Service & Operations Analyst

1d ago
avg blur mobile
2 years exp.
1d ago
avg blur mobile
3 years exp.
1w ago
avg blur mobile
2 years exp.
1w ago
avg blur mobile
2 years exp.
1w ago
avg blur mobile
1 year exp.
1w ago
avg blur mobile
1 year exp.
1w ago
avg blur mobile
2 years exp.
1w ago
avg blur mobile
3 years exp.
1w ago
avg blur mobile
2 years exp.
1w ago
avg blur mobile
2 years exp.

Experience wise NatWest Group Customer Service & Operations Analyst salaries

Last Updated: 30 Mar 2025

Experience Avg Annual Salary
Fresher  (109 salaries)

unlock blur

₹2.2 L/yr - ₹6.5 L/yr
1 year  (209 salaries)

unlock blur

₹2.3 L/yr - ₹5.5 L/yr
2 years  (191 salaries)

unlock blur

₹2.8 L/yr - ₹7.3 L/yr
3 years  (66 salaries)

unlock blur

₹3 L/yr - ₹6.3 L/yr
4 years  (40 salaries)

unlock blur

₹3.4 L/yr - ₹7.1 L/yr

Top skills at NatWest Group for Customer Service & Operations Analyst

Customer Service Customer Service Operations Excel Analysis Interpersonal Skills Investigation Banking Monitoring Management Customer Experience Operations Subject Matter Expertise Usage SLAS MS Office

Salary related reviews for NatWest Group

3.3

Rated by 79 employees for salary & benefits

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 20 Jul 2024

1.0
 for  Salary and Benefits

Likes

Work-life balance

  • Skill development - Good
  • +2 more

Dislikes

...on a fixed-term contract with no intention of making me a permanent employee. 2.No Salary Increment: As an FTC employee, there were no salary increments, which is extremely discouraging and doesn't reflect the hard work and dedication put into the job. 3.Unstable Work Assignments: After the probation period, they assigned me to different teams for various projects. Despite contributing significantly to these projects, they still refused to make my position permanent. Once the project was completed, they simply terminated my contract. 4.External Hiring Over Internal Promotion: Instead of offering permanent positions to current FTC employees, the company continuously hires new people from outside. This practice shows a complete disregard for the loyalty and potential of their current employees.

read more
  • Salary - Bad
  • +3 more

Full Time

 · 

Other Department

5.0
  •  posted on 03 Nov 2023

3.0
 for  Salary and Benefits

Likes

Natwest is known for offering an exceptional working environment that prioritizes job security and employee satisfaction. The company stands out by providing flexible work options, allowing employees to maintain a healthy work-life balance. Additionally, Natwest offers numerous opportunities for professional growth and development, fostering a culture of continuous learning. This commitment to personal and career advancement makes Natwest an ideal place for individuals looking to excel in their careers. The combination of job security, flexibility, and growth prospects sets Natwest apart as an employer of choice, ensuring its workforce thrives in a supportive and dynamic environment.

read more
  • Skill development - Excellent
  • +4 more

Dislikes

The one aspect I find less satisfactory is the salary structure. While Natwest excels in many areas, the compensation package could be more competitive to better reflect the skills and dedication of its employees. Improving the salary structure would make it an even more attractive workplace overall.

read more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 23 Apr 2022

3.0
 for  Salary and Benefits

Likes

Best place to work as a fresher to 3 years experience ,very good work life balance,30 paid leaves 12 sick leaves ,and other leaves provided. In my 6 years I have never seen company fires anyone, so job security is very good Enjoy work with other activities. Managers are helpful and company work culture is friendly.

read more
  • Job security - Excellent
  • +2 more

Dislikes

1.Pay varies department to department though post is same ,which is not good 2.Hike and bonus is very limited ,Hr policy only favours manager, 90 days notice period which is very strict 3.slow growth 4.everytime only work ,no skill development and personality development 5.promotion is slow ,as talent is not recognized, hiring managers only promoting people having more work experience along with known person 6.company see their senior staff as burden and hires freshers to give less salary and give very less salary as you gets experience.

read more

BFSI, Investments & Trading Department

4.0
  •  posted on 01 Mar 2022

3.0
 for  Salary and Benefits

Likes

The company is best for the work life balance. There is no pressure on the employees. Company ethics are so good. Nice management and leave policies are best.

read more
  • Skill development - Good
  • +5 more

Dislikes

Salary structure is very disappointing. You get less amount of remuneration comparing to other competitors.

read more

Engineering - Software & QA Department

3.0
  •  posted on 10 Apr 2022

1.0
 for  Salary and Benefits

Likes

Very good working environment. The employees are very supportive and friendly no matter which position they belong to.

  • Company culture - Good

Dislikes

...y will extend the contract which will be for another 6 months. The same repeats. During the contract period there wont be any hike in salary. Also, they make you work extensively. Though the working hours is 9hrs ,they will make you work until the work is done(which gets extended for another 3/4hrs).

read more
  • Salary - Bad
  • +2 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

NatWest Group Customer Service & Operations Analyst Salary FAQs

What is the salary of Customer Service & Operations Analyst at NatWest Group ?
The average salary of a Customer Service & Operations Analyst at NatWest Group in India typically ranges from ₹2.2 Lakhs to ₹7.3 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Service & Operations Analyst at NatWest Group earn more than ₹5.0 Lakhs per year, and the top 1% earn over ₹6.2 Lakhs per year. Customer Service & Operations Analyst Salaries at NatWest Group can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 600+ NatWest Group employees in India.
What is the estimated take home salary of a Customer Service & Operations Analyst at NatWest Group in India?
The estimated take-home salary of a Customer Service & Operations Analyst at NatWest Group in India typically ranges from ₹34,069 to ₹35,322 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹7.3 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 600+ salaries received from various employees of NatWest Group. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service & Operations Analyst at NatWest Group ?
To be a Customer Service & Operations Analyst at NatWest Group in india, the key skills required include:

  • - Customer Service
  • - Customer Service Operations
  • - Excel
  • - Analysis
  • - Interpersonal Skills

These skills are highly valued at NatWest Group and are crucial for successful performance in a Software Engineering role.
What is the salary of a Customer Service & Operations Analyst in companies similar to NatWest Group in India?
The salary of a Customer Service & Operations Analyst at companies similar to NatWest Group in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NatWest ₹3.2 Lakhs to ₹5.0 Lakhs per year
NatWest Markets ₹3.0 Lakhs to ₹6.0 Lakhs per year
Royal Bank of Scotland International ₹3.0 Lakhs to ₹4.8 Lakhs per year
RBS Group ₹3.0 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service & Operations Analyst at NatWest Group in India?
The salary growth for a Customer Service & Operations Analyst at NatWest Group depends on factors such as experience, performance, and promotions. On average, a Customer Service & Operations Analyst can expect the following growth trajectory at NatWest Group:

Experience Average Salary Range
Fresher ₹2.2 Lakhs to ₹6.5 Lakhs per year
1 year ₹2.3 Lakhs to ₹5.5 Lakhs per year
2 years ₹2.8 Lakhs to ₹7.3 Lakhs per year
3 years ₹3.0 Lakhs to ₹6.3 Lakhs per year
and so on.

Tell us how to improve this page.

NatWest Group Customer Service & Operations Analyst salary in India ranges between ₹2.2 Lakhs to ₹7.3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 615 NatWest Group latest salaries received from various employees of NatWest Group.