RBS Group Customer Service & Operations Analyst Salaries by 10+ Employees

0 - 4 years exp.

₹3 Lakhs - ₹4.5 Lakhs

Avg. annual salary

Monthly In-hand Salary

18% less than the average Customer Service & Operations Analyst Salary in Banking Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service & Operations Analyst Salary 1 - 4 years exp. (5 salaries)	₹3 L/yr - ₹4 L/yr
Marketing & Communication Customer Service & Operations Analyst Salary 0 - 1 year exp. (AmbitionBox Estimate)	₹3.5 L/yr - ₹3.7 L/yr
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Consulting Customer Service & Operations Analyst Salary 0 - 1 year exp. (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.5 L/yr

Last Updated: 22 Aug 2023

Companies similar to RBS Group for Customer Service & Operations Analyst

Company name	Avg Annual Salary	Open Jobs
NatWest Group Customer Service & Operations Analyst Salary 0 - 4 years exp. (619 salaries)	₹2.3 L/yr - ₹7.1 L/yr 26% more
NatWest Markets Customer Service & Operations Analyst Salary 0 - 5 years exp. (51 salaries)	₹3 L/yr - ₹6 L/yr 14% more
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Royal Bank of Scotland International Customer Service & Operations Analyst Salary 0 - 4 years exp. (51 salaries)	₹3 L/yr - ₹4.8 L/yr 3% more
NatWest Customer Service & Operations Analyst Salary 0 - 2 years exp. (27 salaries)	₹3.2 L/yr - ₹5 L/yr 21% more

Customer Service & Operations Analyst salary at RBS Group ranges between ₹3 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 11 latest salaries received from various employees of RBS Group.

Experience wise RBS Group Customer Service & Operations Analyst salaries

Last Updated: 22 Aug 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3.5 L/yr - ₹6.3 L/yr
1 year (4 salaries)	₹3 L/yr - ₹4.5 L/yr
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2 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹4 L/yr
3 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4 L/yr
4 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.1 L/yr

Salary related reviews for RBS Group

3.0

Rated by 1 employees for salary & benefits

KYC Analyst in New Delhi

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 02 Aug 2023

3.0

for Salary and Benefits

Likes

I like the most about RBS is the work culture and the different training options to enhance your growth and personality…

Skill development - Excellent

+5 more

Dislikes

it’s not dislike but a suggestion like salary is very not up to to the expectations account to the education background like graduates and post graduates have almost equal pay….

Lead Software Engineer in Gurgaon / Gurugram

Engineering - Software & QA Department

5.0

• posted on 25 May 2022

5.0

for Salary and Benefits

Likes

...n it back :). It's a good organization under the able leadership of Alison Rose. Growth could be a little slow but overall compensation and work life balance is best. I love RBS to be honest.

Salary - Excellent

+5 more

Dislikes

Growth could be slow and sometimes a little bit of politics.

Process Associate in Chennai

Full Time

Finance & Accounting Department

5.0

• posted on 16 Dec 2021

5.0

for Salary and Benefits

Likes

RBS Services India private limited now called Natwest Markets is really a best place to work.. Inspire of many other companies work life balance is what I like the most especially being a women..

Salary - Excellent

+6 more

Dislikes

Nothing

CSO Analyst in Chennai

BFSI, Investments & Trading Department

3.0

• posted on 08 Apr 2022

3.0

for Salary and Benefits

Likes

Old RBS was good. Now it has become a machine and we are treated like cogs in machine. No human consideration

Dislikes

The management is worse. Very inhuman management. Has bo process knowledge and expect us to work like a robot 9 hours a day

Skill development - Bad

+4 more

Associate Vice President- SDET in Gurgaon / Gurugram

Engineering - Software & QA Department

5.0

• posted on 29 Nov 2021

3.0

for Salary and Benefits

Likes

Respect on my job is the first thing that comes to mind when i think about working in Natwest Group. All employees are respected well and have a very good work life balance culture. Inclusion and Diversity is one of the key aspects working here. Work wise also i have got various opportunities to grow here.

Skill development - Excellent

+5 more

Dislikes

Salary payout is average

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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RBS Group Customer Service & Operations Analyst Salary FAQs

What is the salary of Customer Service & Operations Analyst at RBS Group ?

The average salary of a Customer Service & Operations Analyst at RBS Group in India typically ranges from ₹3.0 Lakhs to ₹4.5 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Service & Operations Analyst at RBS Group earn more than ₹4.3 Lakhs per year, and the top 1% earn over ₹4.5 Lakhs per year. Customer Service & Operations Analyst Salaries at RBS Group can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ RBS Group employees in India.

What is the estimated take home salary of a Customer Service & Operations Analyst at RBS Group in India?

The estimated take-home salary of a Customer Service & Operations Analyst at RBS Group in India typically ranges from ₹26,431 to ₹27,848 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of RBS Group. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than RBS Group for Customer Service & Operations Analyst in India?

NatWest Group	₹2.3 Lakhs to ₹7.1 Lakhs per year
NatWest	₹3.2 Lakhs to ₹5.0 Lakhs per year
NatWest Markets	₹3.0 Lakhs to ₹6.0 Lakhs per year
Royal Bank of Scotland International	₹3.0 Lakhs to ₹4.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by RBS Group, depending on the role and experience level.

How the salary growth look like for a Customer Service & Operations Analyst at RBS Group in India?

The salary growth for a Customer Service & Operations Analyst at RBS Group depends on factors such as experience, performance, and promotions. On average, a Customer Service & Operations Analyst can expect the following growth trajectory at RBS Group:

Experience	Average Salary Range
Fresher	₹3.5 Lakhs to ₹6.3 Lakhs per year
1 year	₹3.0 Lakhs to ₹4.5 Lakhs per year
2 years	₹1.4 Lakhs to ₹4.0 Lakhs per year
3 years	₹3.5 Lakhs to ₹4.0 Lakhs per year

and so on.

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RBS Group Customer Service & Operations Analyst Salaries

RBS Group Customer Service & Operations Analyst salary in India ranges between ₹3 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 RBS Group latest salaries received from various employees of RBS Group.