Mervice Infotech Customer Service Executive salaries in Kolkata (Updated 2025)

Likes

Salary was less compare to other organization and PF account was creating after 4 months and adding amount after 6 months and If notice period completed you get Full and final settlement after 3 to 4 months

Dislikes

Salary was less and false promises for PF And FnF They given after 5 to 6 months

Likes

There is nothing to like about Mervic infotech that I will give any feedback or rating on.

Dislikes

Salary Ishu, late payable salary, not credit salary in on date and time, Joining time is what it says but nothing is available after joining. The usage here is very bad if there is a problem the problem is not solved, Even if the salary is deducted without any reason, the approval of the leave is not obtained properly...

Likes

They give your salary on time and seniors and team Leaders always support every people who have working there. Hr team is also good.

Dislikes

Honestly say, If you give oil to your managers every day you'll surely get your promotion soon. Managers conflicts are affect the Employees work culture. Management issue is the biggest problem. Salary is too low as compare to workload

Likes

Nothing

Dislikes

Pathetic experience as it's a hire a fire company (0 job security) and especially their new client wakefit is absolutely rubbish as don't have any standard SOP which can be followed during the certification and moreover the trainner Legendary Kashif n Shreyashi & Faizan Shariff doesn't conduct any mock call session properly one n one with every individual to ensure that each individual gets certified, As they are engaged with other batches or they are occupied with the vast training itself that they do not assist with each individual with mock calls or they do not prepare any individual before the certification, therefore they are equally responsible for the failure for each individual as they did not groom those people accordingly so that they can clear the certification, Also in every company there is assistance provided by the SME'S & QUALITY TEAM so that each individual clear the certification, But here the client has a different mentality all together as they judge people on the basis of one call and then they ask you to leave ... Very nasty tactics used by the client as they are under the impression that one can learn all the product n process within 2 weeks of time frame and if don't learn all these by heart by two weeks then simply fire... What an extraordinary company as they do not groom any individual to improve and simply terminate.. Overall worst 👎experience ever... Definitely not recommended

Likes

Some of the TLs only good not all the TLs

Dislikes

No one is take responsibility about salary and final settlement HR's are very lazy they will not update proper update they will only give fake commitments . To the employee and also not know how to talk with employees.