IntouchCX Customer Service Representative Salaries in India (Updated 2025)

Likes

This is my first ever job, so I'm grateful to work here and I have learnt to not get close to anyone random person and get risk your job I was terminated and the reason HR gave was so silly I'm not convinced with HR and the policies.

Dislikes

Poor management, poor HR policies, Poor work Satisfaction, poor salary structure, Poor work life balance.

Likes

The supervisors are the best.

Dislikes

...other teammates are getting fired whenever they tried to speak for their rights. They rob us of our hours and pay. Whenever I go to HR they are always in meeting. They're the worst call center in montegobay Jamaica.

Likes

Company is offering good salary with cab.

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

Likes

I appreciate the positive work environment at IntouchCX, where collaboration is encouraged. The team dynamic and the company's commitment to innovation are notable aspects that I enjoy in my role.

Dislikes

While I value my experience at IntouchCX, I believe there's room for improvement in terms of salary, job security, and the recruitment process. Addressing these areas could contribute to an even more fulfilling work experience.