IntouchCX Service Desk Engineer Salaries by 8 Employees

1 - 8 years exp.

₹3.6 Lakhs - ₹5 Lakhs

Low Confidence

Salary of majority employees

21% more than the average Service Desk Engineer Salary in BPO Companies for 1 - 8 years of experience

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Salaries in different departments

IT & Information Security Service Desk Engineer Salary 1 - 8 years exp. (4 salaries)	₹3.8 L/yr - ₹5 L/yr
Engineering - Hardware & Networks Service Desk Engineer Salary 3 - 5 years exp. (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.1 L/yr
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Sales & Business Development Service Desk Engineer Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.3 L/yr

Last Updated: 18 Sep 2024

Companies similar to IntouchCX for Service Desk Engineer

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Service Desk Engineer Salary 1 - 7 years exp. (12 salaries)	₹3.2 L/yr - ₹6 L/yr 3% more
Teleperformance Service Desk Engineer Salary 1 - 4 years exp. (7 salaries)	₹2 L/yr - ₹6 L/yr 6% more
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Wipro Service Desk Engineer Salary 0 - 5 years exp. (351 salaries)	₹1.5 L/yr - ₹7.2 L/yr 15% less	3 job openings
Genpact Service Desk Engineer Salary 1 - 5 years exp. (17 salaries)	₹1.1 L/yr - ₹7 L/yr 13% less
TCS Service Desk Engineer Salary 1 - 7 years exp. (201 salaries)	₹2 L/yr - ₹7.2 L/yr 10% more
HCLTech Service Desk Engineer Salary 0 - 5 years exp. (192 salaries)	₹1.8 L/yr - ₹7.5 L/yr 1% less
Tech Mahindra Service Desk Engineer Salary 0 - 5 years exp. (133 salaries)	₹1.6 L/yr - ₹7.7 L/yr 3% more
Infosys Service Desk Engineer Salary 1 - 5 years exp. (39 salaries)	₹1.6 L/yr - ₹7 L/yr 7% less
Capgemini Service Desk Engineer Salary 1 - 4 years exp. (77 salaries)	₹2 L/yr - ₹7.7 L/yr 4% less
Quess Service Desk Engineer Salary 0 - 7 years exp. (42 salaries)	₹1.4 L/yr - ₹5.5 L/yr 10% less
Infosys BPM Service Desk Engineer Salary 1 - 5 years exp. (26 salaries)	₹2.5 L/yr - ₹6 L/yr 13% more
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WNS Service Desk Engineer Salary 1 - 5 years exp. (17 salaries)	₹1.2 L/yr - ₹7 L/yr 24% less
IKS Health Service Desk Engineer Salary 0 - 6 years exp. (4 salaries)	₹3.8 L/yr - ₹5.5 L/yr 13% more
HGS Service Desk Engineer Salary 1 - 3 years exp. (4 salaries)	₹3.2 L/yr - ₹4.2 L/yr 8% less
TTEC India Service Desk Engineer Salary 1 - 4 years exp. (4 salaries)	₹3.8 L/yr - ₹5.3 L/yr 8% more

Service Desk Engineer salary at IntouchCX ranges between ₹3.6 Lakhs to ₹5 Lakhs per year for employees with experience between 1 year to 8 years. Salary estimates are based on 8 latest salaries received from various employees of IntouchCX.

Experience wise IntouchCX Service Desk Engineer salaries

Last Updated: 18 Sep 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹1.5 L/yr - ₹3.8 L/yr
2 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.4 L/yr
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3 years (3 salaries)	₹3.6 L/yr - ₹4.1 L/yr
4 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹7.2 L/yr
5 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹7.3 L/yr
6 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.8 L/yr
7 years (AmbitionBox Estimate)	₹1.7 L/yr - ₹4.8 L/yr
8 years (AmbitionBox Estimate)	₹1.7 L/yr - ₹5 L/yr

View all

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Top skills at IntouchCX for Service Desk Engineer

Remedy Service Desk Communication Skills ITIL Bpo Operations Service desk management V3 Incident management IT Service Desk JIRA

Salary related reviews for IntouchCX

4.7

Rated by 2 employees for salary & benefits

Senior Analyst in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 07 Jan 2025

3.0

for Salary and Benefits

Likes

You get on time salary that’s the good thing

Job security - Excellent

Dislikes

Very bad work culture Initially while hiring the information given is false Team leaders don’t have any courtesy on team members they treat like slave Process n call flows are to much work stress is more

Work satisfaction - Poor

+2 more

Team Lead in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 26 Mar 2023

2.0

for Salary and Benefits

Likes

Salary on time

Dislikes

Beurocratic Management, internal politics, nothing to learn, no job security, zero appreciation, no support for employees at tought times, poorest leaves policies, racism with north indians, 9.5 hours

Salary - Poor

+6 more

Team Lead in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 12 Jan 2022

2.0

for Salary and Benefits

Likes

The team I am working with is having great personalities as individuals. Learning has been the motive and guidance has been on point

Skill development - Good

Dislikes

Salary & No incentives. This is draw back and plz do not tell money is secondary but remember it fulfil needs of family and mine.

Salary - Poor

+2 more

Team Lead in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 18 Mar 2022

3.0

for Salary and Benefits

Likes

Great company to grow, I started as a frontline agent and got promoted to SME them TL. Supportive seniors and management. Your work will be appreciated and not so burdening.

Skill development - Excellent

+5 more

Dislikes

The only cons about my life in this company was the pay.

Team Lead in Mindspace, Maximus Towers. 2A/ 2B Building. 4th And 5th Floor

Customer Success, Service & Operations Department

2.0

• posted on 18 Sep 2022

1.0

for Salary and Benefits

Likes

It’s the people that are like, that too 1 or 2 in whole organisation.

Dislikes

...ng for 4 1/2 years. Lack of management, management is terrible. No work ethic Pay is terrible HRs are way more emotion less and doesn’t care much, give their scripted responses and done. First they assign unimaginable targets for themselves from client and make poor agents work on it without breaks and leaves part is way more terrible. Being a TL we are not being respected. It’s probably my last month here, leaving this place for good.

Salary - Bad

+5 more

see more salary related reviews

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Top trending discussions

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Salary Discussions, Hike & Promotions

a system engineer

Just had to share this, I got a 100% hike!

I'm keeping this anonymous because I don’t want to disclose it in real life. After two years without a raise, I successfully negotiated a 100% increase at my current company. I focused on creating significant value and worked in cross-functional teams to learn as much as possible. There were times when I was overworked, but it was all worthwhile. I was confident that it was a mutually beneficial situation. My advice would be to choose your job wisely, create value in the right place, and don't be afraid to negotiate.

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IntouchCX Service Desk Engineer Salary FAQs

What is the salary of Service Desk Engineer at IntouchCX ?

The average salary of a Service Desk Engineer at IntouchCX in India typically ranges from ₹3.6 Lakhs to ₹5.0 Lakhs per year, depending on experience (from 1 year to 8 years).

The top 10% of Service Desk Engineer at IntouchCX earn more than ₹4.9 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Service Desk Engineer Salaries at IntouchCX can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 8 IntouchCX employees in India.

What is the estimated take home salary of a Service Desk Engineer at IntouchCX in India?

The estimated take-home salary of a Service Desk Engineer at IntouchCX in India typically ranges from ₹29,322 to ₹30,697 per month. This is based on the average salary range of ₹3.6 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from 1 year to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 8 salaries received from various employees of IntouchCX. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Engineer at IntouchCX ?

To be a Service Desk Engineer at IntouchCX in india, the key skills required include:

- Remedy
- Service Desk
- Communication Skills
- ITIL
- Bpo Operations

These skills are highly valued at IntouchCX and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than IntouchCX for Service Desk Engineer in India?

Infosys BPM	₹2.5 Lakhs to ₹6.0 Lakhs per year
IKS Health	₹3.8 Lakhs to ₹5.5 Lakhs per year
TCS	₹2.0 Lakhs to ₹7.2 Lakhs per year
TTEC India	₹3.8 Lakhs to ₹5.3 Lakhs per year
Teleperformance	₹2.0 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by IntouchCX, depending on the role and experience level.

What is the salary of a Service Desk Engineer in companies similar to IntouchCX in India?

The salary of a Service Desk Engineer at companies similar to IntouchCX in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Concentrix Corporation	₹3.2 Lakhs to ₹6.0 Lakhs per year
Tech Mahindra	₹1.6 Lakhs to ₹7.7 Lakhs per year
HCLTech	₹1.8 Lakhs to ₹7.5 Lakhs per year
Capgemini	₹2.0 Lakhs to ₹7.7 Lakhs per year
Infosys	₹1.6 Lakhs to ₹7.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Engineer at IntouchCX in India?

The salary growth for a Service Desk Engineer at IntouchCX depends on factors such as experience, performance, and promotions. On average, a Service Desk Engineer can expect the following growth trajectory at IntouchCX:

Experience	Average Salary Range
1 year	₹1.5 Lakhs to ₹3.8 Lakhs per year
2 years	₹3.4 Lakhs to ₹4.4 Lakhs per year
3 years	₹3.6 Lakhs to ₹4.1 Lakhs per year
4 years	₹3.8 Lakhs to ₹7.2 Lakhs per year

and so on.

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IntouchCX Service Desk Engineer Salaries

IntouchCX Service Desk Engineer salary in India ranges between ₹3.6 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 8 IntouchCX latest salaries received from various employees of IntouchCX.