IntouchCX Senior Technical Support Analyst salaries in India

Likes

The only benefit I would say is that your salary will be credited on time.

Dislikes

1. Salary is terrible compared to the same role in other organizations 2. No Growth - you'll not get any raise, even if you get promoted to higher roles 3. Poor management 4. Extreme pressure with lo learning.

Likes

I have joined as a fresher here but it is my one best experience. I am enjoying my job and the best support from my manager and team leads. I would strongly recommend people to join this company if they need a good opportunities for future.

Dislikes

The only thing I don't like is the salary 😔.

Likes

You get on time salary that’s the good thing

Dislikes

Very bad work culture Initially while hiring the information given is false Team leaders don’t have any courtesy on team members they treat like slave Process n call flows are to much work stress is more

Likes

Company culture

Dislikes

As I want to say that the dislikes are firstly salary when i joined in the company i have a role for the esupport role and my roles and responsibilities are helping with the technical support. but when coming to the company people are forcing to do sales. Why we have to do sales we are from the technical support we have to help with technical questions to the people. And i want to say that the salaries are different for sales department as well as technical support we all know that. But as we are doing both technical and sales why can't we expect more salary on the role.

Likes

...to them very dis respectfully and quite annoying, no one knows when you will be plucked out and when, companies pay policy is really shady, you will be promised one thing and will be given another thing at the end of the month, there is no proper support for new beginners and the only way to stay in the company is if you live your life like they instructed otherwise you will be sacked even though it is not your fault.

Dislikes

Job security, respect, pay.