IntouchCX Senior Technical Support Analyst Salaries by 4 Employees (Updated 2024)

2 - 8 years exp.

₹3 Lakhs - ₹4.9 Lakhs

Low Confidence

Salary of majority employees

53% less than the average Senior Technical Support Analyst Salary in BPO Companies for 2 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Technical Support Analyst Salary 5 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.9 L/yr
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Data Science & Analytics Senior Technical Support Analyst Salary 8 years exp. (AmbitionBox Estimate)	₹4.4 L/yr - ₹5.4 L/yr

Last Updated: 15 Mar 2023

Companies similar to IntouchCX for Senior Technical Support Analyst

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Senior Technical Support Analyst Salary 1 - 6 years exp. (20 salaries)	₹2.8 L/yr - ₹5.2 L/yr 10% more
Wipro Senior Technical Support Analyst Salary 2 - 8 years exp. (5 salaries)	₹1.6 L/yr - ₹3 L/yr 35% less
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Genpact Senior Technical Support Analyst Salary 3 - 6 years exp. (3 salaries)	₹1.7 L/yr - ₹5 L/yr 14% less
TCS Senior Technical Support Analyst Salary 4 - 8 years exp. (5 salaries)	₹3 L/yr - ₹9.2 L/yr 54% more
HCLTech Senior Technical Support Analyst Salary 3 - 6 years exp. (6 salaries)	₹4 L/yr - ₹5.4 L/yr 32% more
Tech Mahindra Senior Technical Support Analyst Salary 2 - 8 years exp. (46 salaries)	₹3 L/yr - ₹5.7 L/yr 19% more
Infosys Senior Technical Support Analyst Salary 2 - 7 years exp. (7 salaries)	₹2.5 L/yr - ₹4.4 L/yr 12% more
Capgemini Senior Technical Support Analyst Salary 2 - 11 years exp. (4 salaries)	₹4.1 L/yr - ₹11.6 L/yr 71% more
Infosys BPM Senior Technical Support Analyst Salary 3 - 12 years exp. (4 salaries)	₹3.1 L/yr - ₹6 L/yr 24% more

Senior Technical Support Analyst salary at IntouchCX ranges between ₹3 Lakhs to ₹4.9 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 4 latest salaries received from various employees of IntouchCX.

Experience wise IntouchCX Senior Technical Support Analyst salaries

Last Updated: 15 Mar 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
5 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
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6 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
8 years (AmbitionBox Estimate)	₹4.4 L/yr - ₹5.6 L/yr

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Salary related reviews for IntouchCX

1.9

Rated by 2 employees for salary & benefits

Senior Technical Support Analyst in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

2.0

• posted on 27 Jul 2022

1.0

for Salary and Benefits

Likes

The only benefit I would say is that your salary will be credited on time.

Dislikes

1. Salary is terrible compared to the same role in other organizations 2. No Growth - you'll not get any raise, even if you get promoted to higher roles 3. Poor management 4. Extreme pressure with lo learning.

Support Engineer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 20 Sep 2024

3.0

for Salary and Benefits

Likes

I have joined as a fresher here but it is my one best experience. I am enjoying my job and the best support from my manager and team leads. I would strongly recommend people to join this company if they need a good opportunities for future.

Dislikes

The only thing I don't like is the salary 😔.

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 24 Mar 2024

2.0

for Salary and Benefits

Likes

Company culture

Dislikes

As I want to say that the dislikes are firstly salary when i joined in the company i have a role for the esupport role and my roles and responsibilities are helping with the technical support. but when coming to the company people are forcing to do sales. Why we have to do sales we are from the technical support we have to help with technical questions to the people. And i want to say that the salaries are different for sales department as well as technical support we all know that. But as we are doing both technical and sales why can't we expect more salary on the role.

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Data Science & Analytics Department

1.0

• posted on 12 Dec 2021

1.0

for Salary and Benefits

Likes

...to them very dis respectfully and quite annoying, no one knows when you will be plucked out and when, companies pay policy is really shady, you will be promised one thing and will be given another thing at the end of the month, there is no proper support for new beginners and the only way to stay in the company is if you live your life like they instructed otherwise you will be sacked even though it is not your fault.

Dislikes

Job security, respect, pay.

Technical Support Executive in Mind Space Hyderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 06 Oct 2022

1.0

for Salary and Benefits

Likes

It was quite good experience working in knoah... But the salary they are providing is very less even you are experienced or a fresher..my recommendation for every fresher join it gain experience and left it with in one year...

Dislikes

Salary....no team outings...no incentives...no night shift allowance....if you want your shift or off change they will act like...impossible....

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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IntouchCX Senior Technical Support Analyst Salary FAQs

What is the salary of Senior Technical Support Analyst at IntouchCX?

Senior Technical Support Analyst salary at IntouchCX in India ranges between ₹3.0 Lakhs to ₹4.9 Lakhs for experience between 2 years to 8 years. According to our estimates it is 53% less than the average Senior Technical Support Analyst Salary in India. Salary estimates are based on 4 latest salaries received from various employees of IntouchCX India.

How does the salary of a Senior Technical Support Analyst at IntouchCX India compare with the average salary range for this job?

The average salary of a Senior Technical Support Analyst at IntouchCX is 53% less than the average salary of a Senior Technical Support Analyst in India. To know exact salary insights, login to view.

Which similar companies are paying more than IntouchCX to a Senior Technical Support Analyst in India?

Capgemini Senior Technical Support Analyst Salary - ₹4.1 Lakhs to ₹11.6 Lakhs per year
TCS Senior Technical Support Analyst Salary - ₹3.0 Lakhs to ₹9.2 Lakhs per year
HCLTech Senior Technical Support Analyst Salary - ₹4.0 Lakhs to ₹5.4 Lakhs per year
Infosys BPM Senior Technical Support Analyst Salary - ₹3.1 Lakhs to ₹6.0 Lakhs per year
Tech Mahindra Senior Technical Support Analyst Salary - ₹3.0 Lakhs to ₹5.7 Lakhs per year

What is the salary of a Senior Technical Support Analyst in companies similar to IntouchCX in India?

Infosys Senior Technical Support Analyst Salary - ₹2.5 Lakhs to ₹4.4 Lakhs per year
Concentrix Corporation Senior Technical Support Analyst Salary - ₹2.8 Lakhs to ₹5.2 Lakhs per year
Genpact Senior Technical Support Analyst Salary - ₹1.7 Lakhs to ₹5.0 Lakhs per year
Wipro Senior Technical Support Analyst Salary - ₹1.6 Lakhs to ₹3.0 Lakhs per year

What is the estimated take home salary of a Senior Technical Support Analyst at IntouchCX in India?

The estimated take-home salary of a Senior Technical Support Analyst at IntouchCX ranges between ₹27,523 per month to ₹28,924 per month in India. The take-home salary calculation is based on the average IntouchCX Senior Technical Support Analyst salary in India which ranges between ₹3.0 Lakhs to ₹4.9 Lakhs per year for employees with experience between 2 years to 8 years. Check how did we calculate take home salary?

What is the notice period for Senior Technical Support Analyst at IntouchCX?

According to AmbitionBox, 100% of the IntouchCX Senior Technical Support Analysts reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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IntouchCX Senior Technical Support Analyst Salaries

IntouchCX Senior Technical Support Analyst salary in India ranges between ₹3 Lakhs to ₹4.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 IntouchCX latest salaries received from various employees of IntouchCX.