IntouchCX Senior Technical Support Agent salaries in Hyderabad / Secunderabad

Likes

You get on time salary that’s the good thing

Dislikes

Very bad work culture Initially while hiring the information given is false Team leaders don’t have any courtesy on team members they treat like slave Process n call flows are to much work stress is more

Likes

Company culture

Dislikes

As I want to say that the dislikes are firstly salary when i joined in the company i have a role for the esupport role and my roles and responsibilities are helping with the technical support. but when coming to the company people are forcing to do sales. Why we have to do sales we are from the technical support we have to help with technical questions to the people. And i want to say that the salaries are different for sales department as well as technical support we all know that. But as we are doing both technical and sales why can't we expect more salary on the role.

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

Likes

I appreciate the positive work environment at IntouchCX, where collaboration is encouraged. The team dynamic and the company's commitment to innovation are notable aspects that I enjoy in my role.

Dislikes

While I value my experience at IntouchCX, I believe there's room for improvement in terms of salary, job security, and the recruitment process. Addressing these areas could contribute to an even more fulfilling work experience.

Likes

🩸 The most worst company in my 5 yrs of professional career. Even they won't be able to afford you if you're salary is more than 6 😆 Extremely sorry but No value for your work because of some MANAGER TO FLOOR MANAGER TO TLs[some special people etc] are flatter uneducated and playing dirty politics only. if you can offer something other than work go for it. Hello everyone go for this job if you are left with this job only and if they're offering you more than 9 lpa fixed and ask them joining and relocation bonous of 70 thousand as well, then you'll be happy atleast with your salary otherwise you will be seeing the Slave and savage Dynasty.

Dislikes

The world's most worst canteen as well.