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3.0

based on 1.7k Reviews

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IntouchCX Real Time Analyst salaries in Administration & Facilities in India

Annual salary range
6 - 7 years exp.
₹3.9 Lakhs - ₹5 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
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Interested in this particular role? 1 job opening

Last Updated: 17 Mar 2023

Real Time Analyst salary at IntouchCX ranges between ₹3.9 Lakhs to ₹5 Lakhs per year for employees with experience between 6 years to 7 years. Salary estimates are based on 2 latest salaries received from various employees of IntouchCX.

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Top skills at IntouchCX for Real Time Analyst

RTA Real Time Analysis Verint Analytics IEX Analytical Workforce Management WFM Scheduling Call Center Operations Aspect Genesys EMEA Apac Staffing

Salary related reviews for IntouchCX

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Sep 2024

1.0
 for  Salary and Benefits

Likes

No much work load, can do it with ease. However, there are other complicated LOB's. Huge internal politics with good friendly environment. Work atmosphere and etiquette needs to be changed. Hiring is pathetic and the best is yet to come.

read more

Dislikes

No proper salary hikes/ appraisal's will be given or rated as per the performance/ process. Will be promised to get promoted for the higher levels, nothing but a smart move from the superiors. Initially, everything went well, later got to know the true colours of the company. Outsider's are more valued than the employees working since year's within the company.

read more

Full Time

 · 

Other Department

1.0
  •  posted on 27 Dec 2023

3.0
 for  Salary and Benefits

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 19 Oct 2023

1.0
 for  Salary and Benefits

Likes

I like nothing about the company. Very toxic culture and the salary they give is peanuts.

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Dislikes

Almost everything. No proper breaks, no buddy support during production. Compliance and RTA will be on the head to get back to support. Cab scheduling are way too worst.. They never come on time. I've seem Almost 100 people under me suffering like this.

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Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 29 Dec 2023

2.0
 for  Salary and Benefits

Likes

I appreciate the positive work environment at IntouchCX, where collaboration is encouraged. The team dynamic and the company's commitment to innovation are notable aspects that I enjoy in my role.

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Dislikes

While I value my experience at IntouchCX, I believe there's room for improvement in terms of salary, job security, and the recruitment process. Addressing these areas could contribute to an even more fulfilling work experience.

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Aug 2024

1.0
 for  Salary and Benefits

Likes

The collegue's and the team were nice and we used to get 2 way cab facility and free food.

Dislikes

...rst to work with . No growth and no job security. The managers are so bad there. Even the salary is not good at all. I would never recommend this company to anyone not even to my enemies.

read more
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IntouchCX Real Time Analyst salary in India ranges between ₹3.9 Lakhs to ₹5 Lakhs. This is an estimate based on latest salaries received from employees of IntouchCX.