IntouchCX Mumbai Salaries by 6 Employees (Updated 2024)

Designation	Avg Annual Salary	Open Jobs
Senior Customer Care Consultant 4 - 5 years exp. · Mumbai (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr
Starting your career? Discover IntouchCX fresher salaries in India
Finance Manager Fresher · Mumbai (AmbitionBox Estimate)	₹7.2 L/yr - ₹9.2 L/yr
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Starting your career? Discover IntouchCX fresher salaries in India
Resource Planner 10 years exp. · Mumbai (AmbitionBox Estimate)	₹9.9 L/yr - ₹12.7 L/yr
Starting your career? Discover IntouchCX fresher salaries in India
Senior Director 16 - 17 years exp. · Mumbai (AmbitionBox Estimate)	₹33.6 L/yr - ₹42.9 L/yr
Starting your career? Discover IntouchCX fresher salaries in India

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Salary related reviews for IntouchCX

5.0

Rated by 2 employees for salary & benefits

Supervisor in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Sep 2024

1.0

for Salary and Benefits

Likes

No much work load, can do it with ease. However, there are other complicated LOB's. Huge internal politics with good friendly environment. Work atmosphere and etiquette needs to be changed. Hiring is pathetic and the best is yet to come.

Dislikes

No proper salary hikes/ appraisal's will be given or rated as per the performance/ process. Will be promised to get promoted for the higher levels, nothing but a smart move from the superiors. Initially, everything went well, later got to know the true colours of the company. Outsider's are more valued than the employees working since year's within the company.

Support Engineer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 20 Sep 2024

3.0

for Salary and Benefits

Likes

I have joined as a fresher here but it is my one best experience. I am enjoying my job and the best support from my manager and team leads. I would strongly recommend people to join this company if they need a good opportunities for future.

Dislikes

The only thing I don't like is the salary 😔.

Sme Process Specialist in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 19 Aug 2024

2.0

for Salary and Benefits

Likes

Nothing

Dislikes

...blame management not the agents but here in this company only agents problem.Salary deducts no one there to clarify. Difficult to reach out to HR when we are in need... No fair process to terminate employees. They can train existing employees instead of hiring new employees and giving them training.waste of time.. Literally management is betraying client Samsung for over the years.Still looking for solutions instead of permanent fix with in the process.Not giving proper training initial stages.

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Aug 2024

1.0

for Salary and Benefits

Likes

The collegue's and the team were nice and we used to get 2 way cab facility and free food.

Dislikes

...rst to work with . No growth and no job security. The managers are so bad there. Even the salary is not good at all. I would never recommend this company to anyone not even to my enemies.

E Support Officer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Jul 2024

3.0

for Salary and Benefits

Likes

On time salary and got leaves whenever I applied and requested.

Dislikes

Looks alike mini pakistan because lot of muslims are there in the organisation and they' hate israel hahah. The operation manager and are from same organisation and promoted.So, they know only what Intouchcx rules are they don't know anything other than than that company don't implement anything new in the organisation. There is nothing to learn

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IntouchCX interview questions by designations

E Support Officer (21)Customer Service Executive (13)Senior E Support Officer (12)Customer Support Executive (7)

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Know more about IntouchCX Mumbai

IntouchCX Salary FAQs

How much does IntouchCX pay per year?

The average IntouchCX salary ranges from approximately ₹1.8 Lakh to ₹2.1 Lakhs per year for a Executive Support Officer and ₹11 Lakhs to ₹24 Lakhs per year for a Senior Manager. Salary estimates are based on 6 IntouchCX salaries received from various employees of IntouchCX. IntouchCX employees rate the overall salary and benefits package 5.0/5 stars.

What is the highest salary in IntouchCX?

The highest-paying job at IntouchCX is a Senior Manager with a salary of ₹11 Lakhs to ₹24 Lakhs per year. The top 10% of employees earn more than ₹5.49 lakhs per year. The top 1% earn more than a whopping ₹14.86 lakhs per year.

What is the minimum salary in IntouchCX?

Minimum salary at IntouchCX depends on the role you are applying for. For Customer Service Executive the minimum salary is ₹1.1 Lakh to ₹4.5 Lakhs per year, and for E Support Officer the minimum salary is ₹1.5 Lakh to ₹5 Lakhs per year and so on.

What is the salary package for freshers in IntouchCX?

The average salary at IntouchCX for freshers varies from ₹1.6 Lakh to ₹2.2 Lakhs per year for ESO and ₹2.7 Lakhs to ₹4.3 Lakhs per year for Senior E Support Officer.

What is the notice period at IntouchCX in Mumbai?

According to AmbitionBox, 42% of the IntouchCX employees in Mumbai reported a notice period of 1 Month, 35% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 26 responses on AmbitionBox in last 2 years.

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Average annual salary in IntouchCX , Mumbai is INR . Salary estimates are based on 6 IntouchCX latest salaries received from various employees of IntouchCX.