IntouchCX Mumbai Salaries by 6 Employees (Updated 2025)

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Customer Success, Service & Operations

Designation	Avg Annual Salary	Open Jobs
Senior Customer Care Consultant 4 - 5 years exp. · Mumbai (AmbitionBox Estimate)	₹4.7 L/yr - ₹6.1 L/yr
Starting your career? Discover IntouchCX fresher salaries in India
Finance Manager Fresher · Mumbai (AmbitionBox Estimate)	₹7.2 L/yr - ₹9.2 L/yr
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Starting your career? Discover IntouchCX fresher salaries in India
Resource Planner 10 years exp. · Mumbai (AmbitionBox Estimate)	₹9.9 L/yr - ₹12.7 L/yr	3 job openings
Starting your career? Discover IntouchCX fresher salaries in India
Senior Director 16 - 17 years exp. · Mumbai (AmbitionBox Estimate)	₹33.6 L/yr - ₹42.9 L/yr
Starting your career? Discover IntouchCX fresher salaries in India

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Salary Discussions, Hike & Promotions

an architect

Help me choose New Regime or Old Regime for my salary revision

Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st. My PF alone will cover 80C Also have additional 50000 contribution in NPS My HRA is around 25K per month (300000) Health insurance for family 28000 Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately) I have a home loan however its under construction, so not eligible yet for tax benefits

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Salary related reviews for IntouchCX

5.0

Rated by 2 employees for salary & benefits

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 22 Jan 2025

5.0

for Salary and Benefits

Likes

Company is offering good salary with cab.

Salary - Excellent

+3 more

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

Job security - Bad

E Support Officer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 11 Dec 2024

5.0

for Salary and Benefits

Likes

Good

Salary - Excellent

+3 more

Dislikes

... 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else

Work satisfaction - Poor

+1 more

Senior E Support Officer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

3.0

for Salary and Benefits

Likes

Salary on time ( even I laughed while writing this but I think it's serious)

Dislikes

If you think this situation cannot get even worse, the company will take it as a challenge! Split weekoffs - 6th day incentives are chump change Need to change company name as PIP 247 they can remove you with in 2-4 weeks or less If needed when January starts Use and throw. No human values

Skill development - Poor

+5 more

Supervisor in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Sep 2024

1.0

for Salary and Benefits

Likes

No much work load, can do it with ease. However, there are other complicated LOB's. Huge internal politics with good friendly environment. Work atmosphere and etiquette needs to be changed. Hiring is pathetic and the best is yet to come.

Work-life balance - Good

Dislikes

No proper salary hikes/ appraisal's will be given or rated as per the performance/ process. Will be promised to get promoted for the higher levels, nothing but a smart move from the superiors. Initially, everything went well, later got to know the true colours of the company. Outsider's are more valued than the employees working since year's within the company.

Salary - Bad

+3 more

Support Engineer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 20 Sep 2024

3.0

for Salary and Benefits

Likes

I have joined as a fresher here but it is my one best experience. I am enjoying my job and the best support from my manager and team leads. I would strongly recommend people to join this company if they need a good opportunities for future.

Skill development - Excellent

+4 more

Dislikes

The only thing I don't like is the salary 😔.

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IntouchCX interview questions by designations

E Support Officer (23)Customer Service Executive (13)Senior E Support Officer (12)Customer Support Executive (9)

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Know more about IntouchCX Mumbai

IntouchCX Salary FAQs

How much does IntouchCX pay per year?

The average IntouchCX salary ranges from approximately ₹1.8 Lakh to ₹2.1 Lakhs per year for a Executive Support Officer and ₹11 Lakhs to ₹24 Lakhs per year for a Senior Manager. Salary estimates are based on 6 IntouchCX salaries received from various employees of IntouchCX. IntouchCX employees rate the overall salary and benefits package 5.0/5 stars.

What is the highest salary in IntouchCX?

The highest-paying job at IntouchCX is a Senior Manager with a salary of ₹11 Lakhs to ₹24 Lakhs per year. The top 10% of employees earn more than ₹5.49 lakhs per year. The top 1% earn more than a whopping ₹15 lakhs per year.

What is the minimum salary in IntouchCX?

Minimum salary at IntouchCX depends on the role you are applying for. For Customer Service Executive the minimum salary is ₹1.7 Lakh to ₹4.5 Lakhs per year, and for Customer Support Executive the minimum salary is ₹1.5 Lakh to ₹4.8 Lakhs per year and so on.

What is the salary package for freshers in IntouchCX?

The average salary at IntouchCX for freshers varies from ₹2 Lakhs to ₹2.5 Lakhs per year for Email Support Executive and ₹3.2 Lakhs to ₹4 Lakhs per year for Senior E Support Officer.

What is the notice period at IntouchCX in Mumbai?

According to AmbitionBox, 46% of the IntouchCX employees in Mumbai reported a notice period of 1 Month, 31% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 26 responses on AmbitionBox in last 2 years.

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Average annual salary in IntouchCX , Mumbai is INR . Salary estimates are based on 6 IntouchCX latest salaries received from various employees of IntouchCX.