IntouchCX Mentor salaries in India

Likes

Great work culture and great management. I have been with IntouchCx for 2.7 months.. Comany is expanding alot and giving promotion to the basic level employees. There is lots of growth in the company.

Dislikes

The only negative point over here is salary and increment % which is way to less. Rest everything is awesome.

Likes

On time salary(though it's not upto market standard)

Dislikes

What not? Everything is disgusting here in this organisation. Worked for about 5 years. All they expect is extended working hours without any pay. The training manager is an idiot. He expects everyone to work 16 hours a day. Irrespective of your shift timings, you'll be assigned with a work. Literally no one is concerned about your personal commitments, health.. you just need to work work work work. No recognition at all... Leave policy is useless.. to get 1 day leave, you've to request your peer n times. I suggest everyone not to join this organisation and spoil your lives

Likes

No much work load, can do it with ease. However, there are other complicated LOB's. Huge internal politics with good friendly environment. Work atmosphere and etiquette needs to be changed. Hiring is pathetic and the best is yet to come.

Dislikes

No proper salary hikes/ appraisal's will be given or rated as per the performance/ process. Will be promised to get promoted for the higher levels, nothing but a smart move from the superiors. Initially, everything went well, later got to know the true colours of the company. Outsider's are more valued than the employees working since year's within the company.

Likes

I have joined as a fresher here but it is my one best experience. I am enjoying my job and the best support from my manager and team leads. I would strongly recommend people to join this company if they need a good opportunities for future.

Dislikes

The only thing I don't like is the salary 😔.

Likes

Nothing

Dislikes

...blame management not the agents but here in this company only agents problem.Salary deducts no one there to clarify. Difficult to reach out to HR when we are in need... No fair process to terminate employees. They can train existing employees instead of hiring new employees and giving them training.waste of time.. Literally management is betraying client Samsung for over the years.Still looking for solutions instead of permanent fix with in the process.Not giving proper training initial stages.