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2.9

based on 2k Reviews

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Technical Support Engineer
Experience
Hyderabad / Secunderabad
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IntouchCX Technical Support Engineer Salaries in Hyderabad / Secunderabad (Updated 2025)

based on 46 latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations Engineering - Software & QA Quality Assurance IT & Information Security + 6 more
Designation Avg Annual Salary Open Jobs

Technical Support Engineer

0 - 2 years exp. · Hyderabad / Secunderabad (46 salaries)
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₹1.9 L/yr - ₹4 L/yr

Process Associate

0 - 4 years exp. · Hyderabad / Secunderabad (61 salaries)
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₹2 L/yr - ₹4 L/yr

Team Lead Operations

3 - 10 years exp. · Hyderabad / Secunderabad (60 salaries)
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₹3 L/yr - ₹8 L/yr

Senior Quality Analyst

2 - 10 years exp. · Hyderabad / Secunderabad (49 salaries)
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₹3 L/yr - ₹5.6 L/yr

Technical Support Associate

0 - 4 years exp. · Hyderabad / Secunderabad (46 salaries)
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₹1.6 L/yr - ₹4.2 L/yr

Senior Process Associate

0 - 7 years exp. · Hyderabad / Secunderabad (46 salaries)
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₹2.3 L/yr - ₹4.5 L/yr

Senior Support Officer

1 - 6 years exp. · Hyderabad / Secunderabad (46 salaries)
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₹2 L/yr - ₹4.6 L/yr

Senior Customer Service Executive

1 - 6 years exp. · Hyderabad / Secunderabad (45 salaries)
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₹2.3 L/yr - ₹4.5 L/yr

Senior Team Leader

5 - 14 years exp. · Hyderabad / Secunderabad (44 salaries)
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₹4.5 L/yr - ₹11.2 L/yr

2 job openings

Real Time Analyst

1 - 7 years exp. · Hyderabad / Secunderabad (44 salaries)
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₹2.2 L/yr - ₹6 L/yr

1 job opening

Email Support Executive

0 - 5 years exp. · Hyderabad / Secunderabad (43 salaries)
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₹2 L/yr - ₹4 L/yr

Customer Support Associate

0 - 4 years exp. · Hyderabad / Secunderabad (42 salaries)
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₹1.7 L/yr - ₹4.6 L/yr

Customer Service Representative

0 - 6 years exp. · Hyderabad / Secunderabad (38 salaries)
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₹1.9 L/yr - ₹4.4 L/yr

Agent

0 - 4 years exp. · Hyderabad / Secunderabad (28 salaries)
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₹2 L/yr - ₹4 L/yr

Business Analyst

0 - 5 years exp. · Hyderabad / Secunderabad (24 salaries)
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₹2.6 L/yr - ₹7.5 L/yr

4 job openings

Operations Manager

7 - 17 years exp. · Hyderabad / Secunderabad (21 salaries)
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₹8.4 L/yr - ₹16 L/yr

1 job opening

Senior Support Executive

0 - 5 years exp. · Hyderabad / Secunderabad (21 salaries)
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₹2.5 L/yr - ₹4 L/yr

Senior Customer Support Executive

1 - 6 years exp. · Hyderabad / Secunderabad (20 salaries)
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₹2.8 L/yr - ₹4.5 L/yr

1 job opening

Senior Executive

2 - 7 years exp. · Hyderabad / Secunderabad (101 salaries)
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₹2.3 L/yr - ₹4.2 L/yr

Associate

0 - 3 years exp. · Hyderabad / Secunderabad (59 salaries)
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₹1.9 L/yr - ₹4 L/yr

Assistant Manager

8 - 15 years exp. · Hyderabad / Secunderabad (23 salaries)
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₹7 L/yr - ₹12 L/yr

2 job openings

Last Updated: 24 Mar, 2025

Top trending discussions

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Salary Discussions, Hike & Promotions
1w (edited)
an inside sales executive
Unexpected job policies: stay or switch?
I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?
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Salary related reviews for IntouchCX

3.7

Rated by 17 employees for salary & benefits

Technical Support Engineer in Hyderabad / Secunderabad

Technical Department

1.0
  •  posted on 05 Sep 2017
1.0
 for  Salary and Benefits

Likes

...Worst place to work. its kind of grinder who will take out blood from your body. salary is very low.

read more

Dislikes

everything is pathetic. the SME, TL all are ready to eat up your head

  • Salary - Bad
    • +6 more

Technical Support Engineer

Engineering - Software & QA Department

4.0
  •  posted on 25 Oct 2018
4.0
 for  Salary and Benefits

Likes

So I joined here as a fresher and I feel like that was the best decision I ever take . First they gave me a 2 months of complete training which was seriously enough . I never had this long training in any other company . The trainer or anything there was absolutely perfect . Everyone is so understanding and helpful . So flexible to work and you feel like a family over there

read more
  • Salary - Good
    • +6 more

Dislikes

Less salary that's it

Support Engineer in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 20 Sep 2024
3.0
 for  Salary and Benefits

Likes

I have joined as a fresher here but it is my one best experience. I am enjoying my job and the best support from my manager and team leads. I would strongly recommend people to join this company if they need a good opportunities for future.

read more
  • Skill development - Excellent
    • +4 more

Dislikes

The only thing I don't like is the salary 😔.

Senior Analyst in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 07 Jan 2025
3.0
 for  Salary and Benefits

Likes

You get on time salary that’s the good thing

  • Job security - Excellent

Dislikes

Very bad work culture Initially while hiring the information given is false Team leaders don’t have any courtesy on team members they treat like slave Process n call flows are to much work stress is more

read more
  • Work satisfaction - Poor
    • +2 more

Technical Support Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 24 Mar 2024
2.0
 for  Salary and Benefits

Likes

Company culture

  • Company culture - Good

Dislikes

As I want to say that the dislikes are firstly salary when i joined in the company i have a role for the esupport role and my roles and responsibilities are helping with the technical support. but when coming to the company people are forcing to do sales. Why we have to do sales we are from the technical support we have to help with technical questions to the people. And i want to say that the salaries are different for sales department as well as technical support we all know that. But as we are doing both technical and sales why can't we expect more salary on the role.

read more
  • Salary - Poor
    • +4 more
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Average annual salary for Technical Support Engineer in IntouchCX , Hyderabad / Secunderabad is INRunlock blur . Salary estimates are based on 40+ IntouchCX latest salaries received from various employees of IntouchCX.

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