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2.9

based on 2k Reviews

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Hyderabad / Secunderabad
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IntouchCX Salaries in Hyderabad / Secunderabad (Updated 2025)

based on 6.2k latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations Engineering - Software & QA Quality Assurance IT & Information Security + 6 more
Designation Avg Annual Salary Open Jobs

Senior Analyst

0 - 7 years exp. · Hyderabad / Secunderabad (16 salaries)
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₹2.2 L/yr - ₹5.4 L/yr

Trainer

2 - 7 years exp. · Hyderabad / Secunderabad (16 salaries)
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₹2.8 L/yr - ₹6.5 L/yr

E-Commerce Executive

0 - 5 years exp. · Hyderabad / Secunderabad (16 salaries)
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₹2.1 L/yr - ₹4.1 L/yr

Chat Process Executive

0 - 5 years exp. · Hyderabad / Secunderabad (16 salaries)
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₹2 L/yr - ₹3.8 L/yr

Sme Process Specialist

2 - 6 years exp. · Hyderabad / Secunderabad (16 salaries)
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₹3 L/yr - ₹4 L/yr

ESO

0 - 3 years exp. · Hyderabad / Secunderabad (15 salaries)
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₹1.8 L/yr - ₹3 L/yr

QA Analyst

1 - 6 years exp. · Hyderabad / Secunderabad (15 salaries)
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₹2 L/yr - ₹6 L/yr

Senior Customer Service Associate

1 - 5 years exp. · Hyderabad / Secunderabad (15 salaries)
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₹2 L/yr - ₹5 L/yr

Support Officer

0 - 3 years exp. · Hyderabad / Secunderabad (14 salaries)
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₹2.1 L/yr - ₹4.5 L/yr

Sme Lead

2 - 5 years exp. · Hyderabad / Secunderabad (14 salaries)
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₹2.4 L/yr - ₹5 L/yr

Online Chat Representative

0 - 4 years exp. · Hyderabad / Secunderabad (13 salaries)
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₹1.8 L/yr - ₹2.7 L/yr

Sales Executive

0 - 4 years exp. · Hyderabad / Secunderabad (13 salaries)
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₹1.8 L/yr - ₹3.7 L/yr

IT Service Desk Engineer

3 - 4 years exp. · Hyderabad / Secunderabad (13 salaries)
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₹3.1 L/yr - ₹5.6 L/yr

Sme Associate

1 - 4 years exp. · Hyderabad / Secunderabad (13 salaries)
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₹2 L/yr - ₹4.5 L/yr

Senior Team Leader Operations

6 - 13 years exp. · Hyderabad / Secunderabad (13 salaries)
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₹4 L/yr - ₹7.4 L/yr

Customer Support Officer

1 - 3 years exp. · Hyderabad / Secunderabad (12 salaries)
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₹2 L/yr - ₹4 L/yr

Senior Technical Associate

1 - 9 years exp. · Hyderabad / Secunderabad (12 salaries)
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₹3 L/yr - ₹10.5 L/yr

1 job opening

Technical Associate

0 - 6 years exp. · Hyderabad / Secunderabad (11 salaries)
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₹2 L/yr - ₹4.1 L/yr

Quality Assurance Analyst

2 - 5 years exp. · Hyderabad / Secunderabad (11 salaries)
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₹3 L/yr - ₹4.2 L/yr

2 job openings

Senior Real Time Analyst

2 - 9 years exp. · Hyderabad / Secunderabad (11 salaries)
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₹2 L/yr - ₹8.9 L/yr

1 job opening

Last Updated: 4 Apr, 2025

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Salary Discussions, Hike & Promotions
2w (edited)
peacemaker
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Georgia-Pacific
New offer. Confused.
My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?
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Salary related reviews for IntouchCX

2.6

Rated by 1.3k employees for salary & benefits

E Support Officer in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 11 Mar 2025
2.0
 for  Salary and Benefits

Likes

...issue relieving letter or experience letter and they will also keep the deposit. The only good thing about company is you will get your salary on time.

read more

Dislikes

There is no job security.

  • Salary - Poor
    • +5 more

Customer Care Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 22 Jan 2025
5.0
 for  Salary and Benefits

Likes

Company is offering good salary with cab.

  • Salary - Excellent
    • +3 more

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

read more
  • Job security - Bad

E Support Officer in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 11 Dec 2024
5.0
 for  Salary and Benefits

Likes

Good

  • Salary - Excellent
    • +3 more

Dislikes

... 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else

read more
  • Work satisfaction - Poor
    • +1 more

Senior E Support Officer in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Nov 2024
3.0
 for  Salary and Benefits

Likes

Salary on time ( even I laughed while writing this but I think it's serious)

read more

Dislikes

If you think this situation cannot get even worse, the company will take it as a challenge! Split weekoffs - 6th day incentives are chump change Need to change company name as PIP 247 they can remove you with in 2-4 weeks or less If needed when January starts Use and throw. No human values

read more
  • Skill development - Poor
    • +5 more

Supervisor in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Sep 2024
1.0
 for  Salary and Benefits

Likes

No much work load, can do it with ease. However, there are other complicated LOB's. Huge internal politics with good friendly environment. Work atmosphere and etiquette needs to be changed. Hiring is pathetic and the best is yet to come.

read more
  • Work-life balance - Good

Dislikes

No proper salary hikes/ appraisal's will be given or rated as per the performance/ process. Will be promised to get promoted for the higher levels, nothing but a smart move from the superiors. Initially, everything went well, later got to know the true colours of the company. Outsider's are more valued than the employees working since year's within the company.

read more
  • Salary - Bad
    • +3 more
see more salary related reviews

IntouchCX interview questions by designations

E Support Officer (24)Customer Service Executive (13)Senior E Support Officer (12)Customer Support Executive (9)
View all 188 interview experiences

Know more about IntouchCX Hyderabad / Secunderabad

More about working at IntouchCX

IntouchCX Salary FAQs

How much does IntouchCX pay to its employees?
The average annual salary at IntouchCX varies depending on the role, experience, and location. The salary ranges for some popular designations at IntouchCX, are as follows:

Senior Analyst ₹2.2 Lakhs to ₹5.4 Lakhs per year
Trainer ₹2.8 Lakhs to ₹6.5 Lakhs per year
E-Commerce Executive ₹2.1 Lakhs to ₹4.1 Lakhs per year
Chat Process Executive ₹2 Lakhs to ₹3.8 Lakhs per year

The highest-paying role, Senior Manager, earns between ₹22 Lakhs to ₹24 Lakhs per year. The top 10% of employees earn more than ₹5.5 Lakhs per year, and the top 1% earn over ₹15.2 Lakhs per year. Salaries at IntouchCX can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These salary estimates are based on data from 6.2k salaries submitted by IntouchCX employees. IntouchCX is rated 2.6 out of 5 stars by its employees on the salary and benefits parameter.
What is the salary of a fresher at IntouchCX in Hyderabad / Secunderabad?
The salary of a fresher at IntouchCX in Hyderabad / Secunderabad typically ranges from ₹2 Lakhs to ₹4 Lakhs per year.This can vary depending on the role, location, and any additional perks or bonuses offered. For example:
Fresher as a E Support Officer Salary ₹1.5 Lakhs to ₹4 Lakhs per year
Fresher as a Customer Support Executive Salary ₹1.5 Lakhs to ₹3.5 Lakhs per year
Fresher as a Senior E Support Officer Salary ₹2.7 Lakhs to ₹4 Lakhs per year
Fresher as a Customer Service Executive Salary ₹1.7 Lakhs to ₹2.9 Lakhs per year

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Average annual salary in IntouchCX , Hyderabad / Secunderabad is INRunlock blur . Salary estimates are based on 6100+ IntouchCX latest salaries received from various employees of IntouchCX.

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