Infosys BPM Senior Customer Service Associate Salaries by 5 Employees (Updated 2024)

1 - 11 years exp.

₹4.9 Lakhs - ₹6.8 Lakhs

Low Confidence

Salary of majority employees

70% more than the average Senior Customer Service Associate Salary in BPO Companies for 1 - 11 years of experience

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Last Updated: 2 Sep 2024

Companies similar to Infosys BPM for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
TCS Senior Customer Service Associate Salary 3 - 7 years exp. (23 salaries)	₹3 L/yr - ₹7.2 L/yr 18% less
Wipro Senior Customer Service Associate Salary 1 - 6 years exp. (55 salaries)	₹1.1 L/yr - ₹5 L/yr 35% less
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HCLTech Senior Customer Service Associate Salary 1 - 5 years exp. (35 salaries)	₹1.8 L/yr - ₹6 L/yr 36% less
Tech Mahindra Senior Customer Service Associate Salary 2 - 8 years exp. (243 salaries)	₹1.3 L/yr - ₹6.2 L/yr 30% less
Cognizant Senior Customer Service Associate Salary 3 - 10 years exp. (15 salaries)	₹3 L/yr - ₹6 L/yr 21% less
Accenture Senior Customer Service Associate Salary 2 - 8 years exp. (150 salaries)	₹3 L/yr - ₹8.8 L/yr 7% less
Capgemini Senior Customer Service Associate Salary 3 - 6 years exp. (4 salaries)	₹3.3 L/yr - ₹5.7 L/yr 28% less
Genpact Senior Customer Service Associate Salary 0 - 5 years exp. (4 salaries)	₹2 L/yr - ₹3.5 L/yr 56% less
IBM Senior Customer Service Associate Salary 3 - 6 years exp. (3 salaries)	₹1.8 L/yr - ₹3 L/yr 62% less
DXC Technology Senior Customer Service Associate Salary 4 - 10 years exp. (3 salaries)	₹4.5 L/yr - ₹5 L/yr 19% less
First Source Senior Customer Service Associate Salary 0 - 6 years exp. (960 salaries)	₹1 L/yr - ₹5.5 L/yr 49% less
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WNS Senior Customer Service Associate Salary 1 - 10 years exp. (125 salaries)	₹1.6 L/yr - ₹5.6 L/yr 40% less
Conneqt Business Solutions Senior Customer Service Associate Salary 1 - 5 years exp. (94 salaries)	₹1.5 L/yr - ₹3.5 L/yr 57% less
Sykes Business Services Of India Senior Customer Service Associate Salary 3 - 8 years exp. (11 salaries)	₹3 L/yr - ₹4.2 L/yr 38% less
Omega Healthcare Senior Customer Service Associate Salary 0 - 7 years exp. (5 salaries)	₹4.1 L/yr - ₹5.5 L/yr 16% less
iSON Xperiences Senior Customer Service Associate Salary 1 - 6 years exp. (5 salaries)	₹2.3 L/yr - ₹3 L/yr 58% less
TaskUs Senior Customer Service Associate Salary 3 - 7 years exp. (5 salaries)	₹3.6 L/yr - ₹4 L/yr 31% less
Altruist Technologies Senior Customer Service Associate Salary 1 - 5 years exp. (5 salaries)	₹1.9 L/yr - ₹2 L/yr 66% less
Powerweave Senior Customer Service Associate Salary 1 - 5 years exp. (3 salaries)	₹1.6 L/yr - ₹2.7 L/yr 62% less
HGS Senior Customer Service Associate Salary 2 - 5 years exp. (3 salaries)	₹1.7 L/yr - ₹3.3 L/yr 54% less

Senior Customer Service Associate salary at Infosys BPM ranges between ₹4.9 Lakhs to ₹6.8 Lakhs per year for employees with experience between 1 year to 11 years. Salary estimates are based on 5 latest salaries received from various employees of Infosys BPM .

Experience wise Infosys BPM Senior Customer Service Associate salaries

Last Updated: 2 Sep 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2 L/yr - ₹4.9 L/yr
2 years (AmbitionBox Estimate)	₹2 L/yr - ₹5 L/yr
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3 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹5.3 L/yr
4 years (AmbitionBox Estimate)	₹4.9 L/yr - ₹9.6 L/yr
5 years (AmbitionBox Estimate)	₹5 L/yr - ₹6.4 L/yr
6 years (AmbitionBox Estimate)	₹5.1 L/yr - ₹6.6 L/yr
7 years (AmbitionBox Estimate)	₹5.3 L/yr - ₹6.8 L/yr
8 years (AmbitionBox Estimate)	₹5.5 L/yr - ₹7 L/yr
9 years (AmbitionBox Estimate)	₹5.7 L/yr - ₹7.3 L/yr
10 years (AmbitionBox Estimate)	₹5.9 L/yr - ₹7.5 L/yr
11 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹6.8 L/yr

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Salary related reviews for Infosys BPM

1.0

Rated by 1 employees for salary & benefits

Operations Manager in Bangalore / Bengaluru

Full Time

Consulting Department

2.0

• posted on 03 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

No Motivation and pay hikes are very low. Micromanagement of people on working on system. Even going to toilet is also counted as non productive. There is one manager SIva Rebbragada he is the worst manager I am seen in my career.

Senior Process Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Oct 2023

1.0

for Salary and Benefits

Likes

work from office.

Dislikes

biggest fraud Infosys BPM t, PF amount 15000 pending cases since 2 years. No salary hike in 3 yrs, toxic, torture environment. Too much of work, short team size. no Standard Procedure Followed. infosys ltd has diferent standards and Infosys BPM has no standards at all. they hires more girls so that they can run busines like anything, no rules followed

Team Lead in Pune

Full Time

Finance & Accounting Department

4.0

• posted on 24 Dec 2022

1.0

for Salary and Benefits

Likes

learning opportunities Campus environment and facilities except transport CSR activities Having great culture and multiple things are available within campus You can say it's mini town You find everything From stationary shop to accommodation, Multiple food courts with multiple food varieties, multiple courts and grounds for sports activities,gym, jacuzzi, steam bath, loundry restaurant are available within campus

Dislikes

Compensation and benefits Transport charges

Operations Manager in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 06 Jul 2023

4.0

for Salary and Benefits

Likes

Salary on time that's all in likes.

Dislikes

1. Lack of planning on accepting projects. 2. Laid back approach on indisciplined resources, causes impact on work. 3 No backup planning on business continuity. 4. Managers push employees beyond capacity, instead of discussing with clients for their wrong estimates of FTE. 5. Top management discuss issues within themselves and come up with action points, without knowing ground level pain areas nor taking inputs from People who are close to process.

Senior Associate in Hyderabad / Secunderabad

Full Time

Apple mappings Department

3.0

• posted on 28 Jun 2022

3.0

for Salary and Benefits

Likes

Good work environment and culture. Team mate's are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling.

Dislikes

There is a lot of politics the management doesn't address our issues. Salary is decent but career growth is slow

see more salary related reviews

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Infosys BPM Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Infosys BPM ?

Senior Customer Service Associate salary at Infosys BPM in India ranges between ₹4.9 Lakhs to ₹6.8 Lakhs for experience between 1 years to 11 years. According to our estimates it is 70% more than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 5 latest salaries received from various employees of Infosys BPM India.

How does the salary of a Senior Customer Service Associate at Infosys BPM India compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at Infosys BPM is 70% more than the average salary of a Senior Customer Service Associate in India. To know exact salary insights, login to view.

What is the salary of a Senior Customer Service Associate in companies similar to Infosys BPM in India?

Accenture Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹8.8 Lakhs per year
Omega Healthcare Senior Customer Service Associate Salary - ₹4.1 Lakhs to ₹5.5 Lakhs per year
TCS Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹7.2 Lakhs per year
DXC Technology Senior Customer Service Associate Salary - ₹4.5 Lakhs to ₹5.0 Lakhs per year
Cognizant Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹6.0 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at Infosys BPM in India?

The estimated take-home salary of a Senior Customer Service Associate at Infosys BPM ranges between ₹43,434 per month to ₹44,548 per month in India. The take-home salary calculation is based on the average Infosys BPM Senior Customer Service Associate salary in India which ranges between ₹4.9 Lakhs to ₹6.8 Lakhs per year for employees with experience between 1 years to 11 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at Infosys BPM ?

According to AmbitionBox, 100% of the Infosys BPM Senior Customer Service Associates reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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Infosys BPM Senior Customer Service Associate Salaries

Infosys BPM Senior Customer Service Associate salary in India ranges between ₹4.9 Lakhs to ₹6.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Infosys BPM latest salaries received from various employees of Infosys BPM .