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3.6

based on 9.6k Reviews

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Hyderabad / Secunderabad
Customer Success, Service & Operations

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Infosys BPM Customer Success, Service & Operations Department Salaries in Hyderabad / Secunderabad

based on 1.4k latest salaries
Designation Avg Annual Salary Open Jobs

Technical Specialist

5 - 6 years exp. · Hyderabad / Secunderabad (7 salaries)
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₹4.5 L/yr - ₹8 L/yr

Senior Analyst

3 - 5 years exp. · Hyderabad / Secunderabad (6 salaries)
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₹2.5 L/yr - ₹6 L/yr

GIS Engineer

3 - 6 years exp. · Hyderabad / Secunderabad (6 salaries)
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₹3 L/yr - ₹3.9 L/yr

Head Client Operations

16 - 21 years exp. · Hyderabad / Secunderabad (6 salaries)
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₹20.8 L/yr - ₹39 L/yr

Quality Analyst

3 - 6 years exp. · Hyderabad / Secunderabad (5 salaries)
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₹3 L/yr - ₹6.5 L/yr

Technology Specialist

3 - 8 years exp. · Hyderabad / Secunderabad (5 salaries)
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₹3.7 L/yr - ₹5 L/yr

Technical Support Engineer

2 - 5 years exp. · Hyderabad / Secunderabad (5 salaries)
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₹2.5 L/yr - ₹5 L/yr

Trainer

4 - 6 years exp. · Hyderabad / Secunderabad (5 salaries)
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₹3.7 L/yr - ₹5 L/yr

Lead Accountant

5 - 10 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹4 L/yr - ₹8 L/yr

Process Executive 1

0 - 1 year exp. · Hyderabad / Secunderabad (4 salaries)
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₹1.9 L/yr - ₹3 L/yr

POD Lead

4 - 5 years exp. · Hyderabad / Secunderabad (4 salaries)
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₹3.2 L/yr - ₹3.8 L/yr

Deputy General Manager

17 - 19 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹18 L/yr - ₹20.4 L/yr

Senior Consultant

15 - 16 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹17 L/yr - ₹27.1 L/yr

1 job opening

Process Expert

4 - 9 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹3.2 L/yr - ₹4 L/yr

Senior Executive Officer

4 - 6 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹3.1 L/yr - ₹3.2 L/yr

Senior GIS Engineer

3 - 4 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹3 L/yr - ₹3.2 L/yr

Process Specialist SME

7 - 9 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹4.1 L/yr - ₹5 L/yr

Business Process Executive

0 - 2 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹1.6 L/yr - ₹2.3 L/yr

Senior GIS Executive

1 - 2 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Technical Support Executive

1 - 3 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹1.5 L/yr - ₹4 L/yr

Last Updated: 11 Feb, 2025

What people are saying about Infosys BPM

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powerfullion
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2d
works at
Infosys BPM
Sudden switch?
Can I leave the company after 15 days of joining, should I pay any amount to leave the company Immideatly? or should I serve my notice period What if my pf account is created, I have plan to abscond aswell if they dont allow me to relieve immideatly. I recently joined a company for third party payroll and feeling so toxic, what decision has to take in this situation help me to take a wise decision. Thankyou guys.
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Salary related reviews for Infosys BPM

2.8

Rated by 141 employees for salary & benefits

Assistant Manager in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 15 Oct 2024
1.0
 for  Salary and Benefits

Likes

There nothing that most companies don’t offer

Dislikes

Communication to employees is very poor. Salaries are below par and more often than not promotions and salary hikes are reserved for favourites. Manager capabilities are non existent. No salary revisions have not happened in 2+ years and for those that happen it is in the lower single digits

read more
  • Salary - Bad
    • +5 more

Head Operations in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 15 Nov 2023
3.0
 for  Salary and Benefits

Likes

Salary credit on Last Day of the month, people feel secured at Infosys.

  • Job security - Good
    • +1 more

Dislikes

No Empowerment to take decisions at senior level, Regional Head micro manages the work and take decisions. Does not consult while taking decisions.

read more
  • Work satisfaction - Poor

Senior Processing Executive in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

4.0
  •  posted on 02 Dec 2019
1.0
 for  Salary and Benefits

Likes

Infosys bpo ltd is company for freshers, they can learn and improve their skills and talent, salary hike is very vest, fresher candidate can join this company, after learning the work in a year they should move to another company. this is best suggestion who are going to join in Infosys.

read more
  • Skill development - Good

Dislikes

work culture, salary, drinking water is not good, cafeteria food also not good, even they are charging very high price cab facility

read more
  • Salary - Bad
    • +3 more

Processing Executive in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

4.0
  •  posted on 30 Jul 2018
1.0
 for  Salary and Benefits

Likes

Firstly the ambience of the company is excellent. wonderful working experience, but there is no chance for innovation and learning new things. Routine and quite precised job. Lot of time for personal things

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  • Job security - Excellent

Dislikes

there would be no appraisals at right time and has salary issues

  • Salary - Bad

Process Specialist in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 28 Sep 2024
1.0
 for  Salary and Benefits

Likes

Worst work culture, also the salary kept decreasing every month, never received the salary that’s promised on the offer letter. The night shift allowance is equal to offering beggars!!

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Dislikes

Pathetic work culture!!!

  • Salary - Bad
    • +6 more
see more salary related reviews

Infosys BPM interview questions by designations

Processing Executive (89)Senior Processing Executive (62)Process Specialist (53)Accountant (37)
View all 895 interview experiences

Know more about Infosys BPM Hyderabad / Secunderabad

More about working at Infosys BPM

Infosys BPM Salary FAQs

How much does Infosys BPM pay per year?
The average Infosys BPM salary ranges from approximately ₹0.2 Lakh to ₹1.5 Lakh per year for a Tele Caller and ₹35 Lakhs to ₹41.7 Lakhs per year for a Service Head. Salary estimates are based on 1.4k Infosys BPM salaries received from various employees of Infosys BPM . Infosys BPM employees rate the overall salary and benefits package 2.8/5 stars.
What is the highest salary in Infosys BPM ?
The highest-paying job at Infosys BPM is a Service Head with a salary of ₹35 Lakhs to ₹41.7 Lakhs per year. The top 10% of employees earn more than ₹7.28 lakhs per year. The top 1% earn more than a whopping ₹23.04 lakhs per year.
What is the minimum salary in Infosys BPM ?
Minimum salary at Infosys BPM depends on the role you are applying for. For Junior Accountant the minimum salary is ₹1.4 Lakh to ₹3.9 Lakhs per year, and for Processing Executive the minimum salary is ₹0.9 Lakh to ₹6.9 Lakhs per year and so on.
What is the salary package for freshers in Infosys BPM ?
The average salary at Infosys BPM for freshers varies from ₹1.6 Lakh to ₹2.9 Lakhs per year for Process Executive 1 and ₹4.3 Lakhs to ₹12 Lakhs per year for Financial Associate.
What is the notice period at Infosys BPM in Customer Success, Service & Operations Department in Hyderabad / Secunderabad?
According to AmbitionBox, 48% of the Infosys BPM employees in Customer Success, Service & Operations Department in Hyderabad / Secunderabad reported a notice period of 1 Month, 25% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 856 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Infosys BPM , Hyderabad / Secunderabad is INRunlock blur . Salary estimates are based on 1.4k Infosys BPM latest salaries received from various employees of Infosys BPM .

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