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3.7

based on 9.5k Reviews

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Hyderabad / Secunderabad
Customer Success, Service & Operations

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Infosys BPM Customer Success, Service & Operations Department Salaries in Hyderabad / Secunderabad

based on 1.4k latest salaries
Designation Avg Annual Salary Open Jobs

Accountant&dataentryoperator

5 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Quality Lead

4 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹6.5 L/yr - ₹7.5 L/yr

Senior Customer Support

4 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

Technical Lead

7 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹11.2 L/yr - ₹18 L/yr

Senior Executive Engineer

2 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.4 L/yr

Senior Process Engineer

1 year exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Technical Support Expert

3 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Process Analyst

2 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹3 L/yr - ₹4.5 L/yr

Process Engineer

10 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Assistant Team Leader

5 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4 L/yr

Quality Consultant

11 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹10 L/yr - ₹12 L/yr

Sr.GIS Associate

5 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.6 L/yr

Process Coordinator

Fresher · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Senior Associate L1

3 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Process Consultant

4 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Senior Project Executive

2 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Associate PMO

2 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Production Team Leader

6 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr

Senior Operations Specialist

10 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Tool Engineer

Fresher · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹1.3 L/yr - ₹1.6 L/yr

Last Updated: 6 Feb, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Infosys BPM

2.8

Rated by 137 employees for salary & benefits

Assistant Manager in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 15 Oct 2024
1.0
 for  Salary and Benefits

Likes

There nothing that most companies don’t offer

Dislikes

Communication to employees is very poor. Salaries are below par and more often than not promotions and salary hikes are reserved for favourites. Manager capabilities are non existent. No salary revisions have not happened in 2+ years and for those that happen it is in the lower single digits

read more
  • Salary - Bad
    • +5 more

Head Operations in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 15 Nov 2023
3.0
 for  Salary and Benefits

Likes

Salary credit on Last Day of the month, people feel secured at Infosys.

  • Job security - Good
    • +1 more

Dislikes

No Empowerment to take decisions at senior level, Regional Head micro manages the work and take decisions. Does not consult while taking decisions.

read more
  • Work satisfaction - Poor

Senior Processing Executive in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

4.0
  •  posted on 02 Dec 2019
1.0
 for  Salary and Benefits

Likes

Infosys bpo ltd is company for freshers, they can learn and improve their skills and talent, salary hike is very vest, fresher candidate can join this company, after learning the work in a year they should move to another company. this is best suggestion who are going to join in Infosys.

read more
  • Skill development - Good

Dislikes

work culture, salary, drinking water is not good, cafeteria food also not good, even they are charging very high price cab facility

read more
  • Salary - Bad
    • +3 more

Processing Executive in Hyderabad / Secunderabad

Customer Success, Service & Operations Department

4.0
  •  posted on 30 Jul 2018
1.0
 for  Salary and Benefits

Likes

Firstly the ambience of the company is excellent. wonderful working experience, but there is no chance for innovation and learning new things. Routine and quite precised job. Lot of time for personal things

read more
  • Job security - Excellent

Dislikes

there would be no appraisals at right time and has salary issues

  • Salary - Bad

Process Specialist in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 28 Sep 2024
1.0
 for  Salary and Benefits

Likes

Worst work culture, also the salary kept decreasing every month, never received the salary that’s promised on the offer letter. The night shift allowance is equal to offering beggars!!

read more

Dislikes

Pathetic work culture!!!

  • Salary - Bad
    • +6 more
see more salary related reviews

Infosys BPM interview questions by designations

Processing Executive (89)Senior Processing Executive (62)Process Specialist (53)Accountant (37)
View all 893 interview experiences

Know more about Infosys BPM Hyderabad / Secunderabad

More about working at Infosys BPM

Infosys BPM Salary FAQs

How much does Infosys BPM pay per year?
The average Infosys BPM salary ranges from approximately ₹0.2 Lakh to ₹1.5 Lakh per year for a Tele Caller and ₹35 Lakhs to ₹41.7 Lakhs per year for a Service Head. Salary estimates are based on 1.4k Infosys BPM salaries received from various employees of Infosys BPM . Infosys BPM employees rate the overall salary and benefits package 2.8/5 stars.
What is the highest salary in Infosys BPM ?
The highest-paying job at Infosys BPM is a Service Head with a salary of ₹35 Lakhs to ₹41.7 Lakhs per year. The top 10% of employees earn more than ₹7.29 lakhs per year. The top 1% earn more than a whopping ₹23.20 lakhs per year.
What is the minimum salary in Infosys BPM ?
Minimum salary at Infosys BPM depends on the role you are applying for. For Junior Accountant the minimum salary is ₹1.4 Lakh to ₹3.9 Lakhs per year, and for Processing Executive the minimum salary is ₹1 Lakh to ₹5.1 Lakhs per year and so on.
What is the salary package for freshers in Infosys BPM ?
The average salary at Infosys BPM for freshers varies from ₹1.6 Lakh to ₹2.9 Lakhs per year for Process Executive 1 and ₹4.3 Lakhs to ₹12 Lakhs per year for Financial Associate.
What is the notice period at Infosys BPM in Customer Success, Service & Operations Department in Hyderabad / Secunderabad?
According to AmbitionBox, 49% of the Infosys BPM employees in Customer Success, Service & Operations Department in Hyderabad / Secunderabad reported a notice period of 1 Month, 24% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 854 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Average annual salary in Customer Success, Service & Operations department at Infosys BPM , Hyderabad / Secunderabad is INRunlock blur . Salary estimates are based on 1.4k Infosys BPM latest salaries received from various employees of Infosys BPM .

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