Upload Button Icon Add office photos

ICICI Bank

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
filter salariesFilter salaries by

ICICI Bank Customer Service Officer salaries in Kolkata (Updated 2025)

Annual salary range
0 - 7 years exp.
₹1.7 Lakh - ₹4.6 Lakhs
Salary of majority employees
unlock blur
unlock blur

At par with the average Customer Service Officer Salary in Banking Companies for 0 - 7 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Customer Service Officer Salary
0 - 7 years exp. (45 salaries)
unlock-blur

₹1.9 L/yr - ₹4.6 L/yr

BFSI, Investments & Trading
Customer Service Officer Salary
1 - 7 years exp. (16 salaries)
unlock-blur

₹1.9 L/yr - ₹4 L/yr

Finance & Accounting
Customer Service Officer Salary
1 - 3 years exp. (5 salaries)
unlock-blur

₹2.2 L/yr - ₹4 L/yr

Last Updated: 11 Feb 2025

Companies similar to ICICI Bank for Customer Service Officer in Kolkata

Logo
ICICI Bank Customer Service Officer Salary

0 - 7 years exp. (86 salaries)

unlock blur

₹1.7 L/yr - ₹4.6 L/yr

vs
Company name Avg Annual Salary Open Jobs
Logo
Axis Bank Customer Service Officer Salary

1 - 8 years exp. (52 salaries)

unlock blur

₹1.5 L/yr - ₹5.7 L/yr

arrow icon 23% more
unlock blur

₹1.2 L/yr - ₹4.3 L/yr

arrow icon 7% less
3 job openings
unlock blur

₹2 L/yr - ₹3.4 L/yr

arrow icon 11% less
Logo
HDFC Bank Customer Service Officer Salary

2 - 7 years exp. (7 salaries)

unlock blur

₹2.2 L/yr - ₹3.9 L/yr

arrow icon 8% more
Logo
Bandhan Bank Customer Service Officer Salary

1 - 6 years exp. (4 salaries)

unlock blur

₹3.5 L/yr - ₹4.5 L/yr

arrow icon 13% more
Logo
unlock blur

₹3 L/yr - ₹3.9 L/yr

arrow icon 3% more
2 job openings
Customer Service Officer salary at ICICI Bank ranges between ₹1.7 Lakh to ₹4.6 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 86 latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Customer Service Officer in Kolkata

1mo ago
avg blur mobile
5 years exp.
2mo ago
avg blur mobile
6 years exp.
5mo ago
avg blur mobile
4 years exp.
7mo ago
avg blur mobile
6 years exp.
7mo ago
avg blur mobile
4 years exp.
9mo ago
avg blur mobile
3 years exp.
1y ago
avg blur mobile
2 years exp.
1y ago
avg blur mobile
4 years exp.
1y ago
avg blur mobile
5 years exp.
1y ago
avg blur mobile
2 years exp.

Experience wise ICICI Bank Customer Service Officer salaries in Kolkata

Last Updated: 11 Feb 2025

Experience Avg Annual Salary
Fresher  (5 salaries)

unlock blur

₹1.7 L/yr - ₹3 L/yr
1 year  (15 salaries)

unlock blur

₹1.7 L/yr - ₹3.1 L/yr
2 years  (13 salaries)

unlock blur

₹2 L/yr - ₹4 L/yr
3 years  (11 salaries)

unlock blur

₹2.2 L/yr - ₹4 L/yr
4 years  (15 salaries)

unlock blur

₹1.9 L/yr - ₹4.3 L/yr
View all

Similar Designation salaries in ICICI Bank

unlock blur
₹2.4 L/yr - ₹6 L/yr

Salary related reviews for ICICI Bank

3.5

Rated by 21 employees for salary & benefits

Full Time

 · 

BFSI, Investments & Trading Department

2.0
  •  posted on 09 Mar 2023

2.0
 for  Salary and Benefits

Likes

There are lots of things which we can learn and develop our skills.

  • Job security - Good

Dislikes

If you guys can manage excess work pressure that too business pressure then it's good, but salary is not as expected according to work

read more
  • Salary - Poor
  • +3 more

Customer Success, Service & Operations Department

3.0
  •  posted on 26 Jun 2020

1.0
 for  Salary and Benefits

Likes

Our jobs are at stake! But even during lockdown company has paid us and given last year's bonus. Extreme business pressure much more than previous year irrespective of covid situation. But if you can do business you can survive in this organization.

read more
  • Skill development - Good

Dislikes

Bank is forcing employees to come to branches any how and ground level employees are facing huge financial problems due to that because trains are not running. HR no longer exists only Regional heads are there who only cares about business and they don't care about how employees are coming to office and going back home in this covid situation when buses are loaded with people. Bank is not giving any conveyance for hiked up travel expenses which is a huge cause of concern for i banks employees. But nobody cares.

read more
  • Salary - Bad
  • +3 more

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 08 Oct 2024

2.0
 for  Salary and Benefits

Likes

its a good bank very well digitalize user friendly and smooth working style. hazzle free working environment for both customer and emplyoo

read more

Dislikes

when i was working in icici i got salary hike in 3rd year of working. before that there was not satisfactory salary increment i found. very basic very nominal

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 28 Aug 2021

3.0
 for  Salary and Benefits

Likes

I'm very lucky because I have the best colleagues. They are supportive and understanding.

  • Skill development - Excellent

Dislikes

ICICI Bank didn't work on their employees work life balance and on their growth. Also they provide very low salary to their employees.

read more
  • Promotions - Poor
  • +1 more

BFSI, Investments & Trading Department

5.0
  •  posted on 04 Jan 2021

5.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
  • +6 more

Dislikes

Regarding transfer

see more salary related reviews

Discover interview dos and don'ts from real experiences

ICICI Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at ICICI Bank in Kolkata?
The average salary of a Customer Service Officer at ICICI Bank in Kolkata typically ranges from ₹1.7 Lakhs to ₹4.6 Lakhs per year, depending on experience (from Fresher to 7 years).

The top 10% of Customer Service Officer in Kolkata at ICICI Bank earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.6 Lakhs per year. Customer Service Officer Salaries at ICICI Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 80+ ICICI Bank employees in India.
What is the estimated take home salary of a Customer Service Officer at ICICI Bank in Kolkata?
The estimated take-home salary of a Customer Service Officer at ICICI Bank in Kolkata typically ranges from ₹23,667 to ₹25,126 per month. This is based on the average salary range of ₹1.7 Lakhs to ₹4.6 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 80+ salaries received from various employees of ICICI Bank. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than ICICI Bank for Customer Service Officer in India?
Axis Bank ₹1.5 Lakhs to ₹5.7 Lakhs per year
Bandhan Bank ₹3.5 Lakhs to ₹4.5 Lakhs per year
HDFC Bank ₹2.2 Lakhs to ₹3.9 Lakhs per year
IndusInd Bank ₹3.0 Lakhs to ₹3.9 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ICICI Bank, depending on the role and experience level.
What is the salary of a Customer Service Officer in companies similar to ICICI Bank in Kolkata?
The salary of a Customer Service Officer at companies similar to ICICI Bank in Kolkata varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Utkarsh Small Finance Bank ₹1.2 Lakhs to ₹4.3 Lakhs per year
Kotak Mahindra Bank ₹2.0 Lakhs to ₹3.4 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Officer at ICICI Bank in Kolkata?
The salary growth for a Customer Service Officer at ICICI Bank in Kolkata depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer in Kolkata can expect the following growth trajectory at ICICI Bank:

Experience Average Salary Range
Fresher ₹1.7 Lakhs to ₹3.0 Lakhs per year
1 year ₹1.7 Lakhs to ₹3.1 Lakhs per year
2 years ₹2.0 Lakhs to ₹4.0 Lakhs per year
3 years ₹2.2 Lakhs to ₹4.0 Lakhs per year
and so on.

Tell us how to improve this page.

ICICI Bank Customer Service Officer salary in Kolkata ranges between ₹1.7 Lakh to ₹4.6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 86 ICICI Bank latest salaries received from various employees of ICICI Bank.