Kotak Mahindra Bank Kolkata Customer Service Officer Salaries by 10+ Employees

0 - 3 years exp.

₹2 Lakhs - ₹3.4 Lakhs

Salary of majority employees

13% less than the average Customer Service Officer Salary in Banking Companies for 0 - 3 years of experience

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Salaries in different departments

Finance & Accounting Customer Service Officer Salary 0 - 2 years exp. (5 salaries)	₹2 L/yr - ₹3.4 L/yr
BFSI, Investments & Trading Customer Service Officer Salary 1 - 3 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹3 L/yr
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Customer Success, Service & Operations Customer Service Officer Salary 0 - 1 year exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹3.3 L/yr
Engineering - Software & QA Customer Service Officer Salary 1 year exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.1 L/yr

Last Updated: 15 Mar 2023

Companies similar to Kotak Mahindra Bank for Customer Service Officer in Kolkata

Kotak Mahindra Bank Customer Service Officer Salary

0 - 3 years exp. (11 salaries)

₹2 L/yr - ₹3.4 L/yr

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (86 salaries)	₹1.7 L/yr - ₹4.6 L/yr 12% more
Axis Bank Customer Service Officer Salary 1 - 8 years exp. (52 salaries)	₹1.5 L/yr - ₹5.7 L/yr 38% more
Login to view exact salary
Utkarsh Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (34 salaries)	₹1.2 L/yr - ₹4.3 L/yr 5% less	3 job openings
HDFC Bank Customer Service Officer Salary 2 - 7 years exp. (7 salaries)	₹2.2 L/yr - ₹3.9 L/yr 21% more
Bandhan Bank Customer Service Officer Salary 1 - 6 years exp. (4 salaries)	₹3.5 L/yr - ₹4.5 L/yr 26% more
IndusInd Bank Customer Service Officer Salary 4 - 6 years exp. (3 salaries)	₹3 L/yr - ₹3.9 L/yr 16% more	2 job openings

Customer Service Officer salary at Kotak Mahindra Bank ranges between ₹2 Lakhs to ₹3.4 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 11 latest salaries received from various employees of Kotak Mahindra Bank.

Experience wise Kotak Mahindra Bank Customer Service Officer salaries in Kolkata

Last Updated: 15 Mar 2023

Experience	Avg Annual Salary
Fresher (4 salaries)	₹2 L/yr - ₹5 L/yr
1 year (4 salaries)	₹2.5 L/yr - ₹3 L/yr
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2 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.3 L/yr
3 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr

From

Customer Service Officer

₹

Lakhs/yr

0 - 5 years exp.

Regional Sales Manager

₹

Lakhs/yr

13 - 21 years exp.

Customer Service Officer

0 - 5 years exp.

Service Officer

0 - 7 years exp.

14% hike

Service Delivery Officer

2 - 8 years exp.

36% hike

From

View 6 more levels

Customer Service Officer

0 - 5 years exp.

Senior Regional Business Manager

Salary unavailable

From

View 4 more levels

Customer Service Officer

0 - 5 years exp.

Regional Asset Manager

15 - 17 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Kotak Mahindra Bank

Customer Service Executive Salary

(4 salaries)

₹2 L/yr - ₹3.1 L/yr

Top skills at Kotak Mahindra Bank for Customer Service Officer

Customer Service Cash Handling Cross Selling Banking Operations Banking Upsell

Salary related reviews for Kotak Mahindra Bank

3.2

Rated by 3 employees for salary & benefits

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Job security - Good

+2 more

Dislikes

Salary, promortion - these are the worst over here.

Salary - Poor

+1 more

Deputy Manager in Vadodara

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 May 2024

3.0

for Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

Skill development - Good

+1 more

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

Work satisfaction - Bad

+2 more

Deputy Manager in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 10 Mar 2024

2.0

for Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

Job security - Good

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

Salary - Poor

+4 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 30 Dec 2023

3.0

for Salary and Benefits

Likes

Work life balance is very good. That is the only good part.

Work-life balance - Good

Dislikes

Gratuity to be paid after 5 yrs is added in CTC. Salary hike is not more than 5% if ur not a CA. Manager will forcibly tell us to come to Diwali party and other festivities but will not pay a single rupee for food and fun activities. Employees are forced to pay. Even picnics are organised on employee money but bank does not pays a single rupee. And if any employee refuses to pay then they r accused on non bonding wid team.

Skill development - Poor

+1 more

Deputy Manager in Thane

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Nov 2023

2.0

for Salary and Benefits

Likes

Work profile and process is good.

Dislikes

Bad management they hire TL who ask money from their employees and do not return. no work-life balance less salary package only fancy designations are given which does not have a value in the market if u go out.No job security HR listens more to management then employees do not support after you leave the job or be on the job.They do not invest in their system updates but only on themselves.

Salary - Poor

+4 more

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What people are saying about Kotak Mahindra Bank

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malleshkuruva

works at

Kotak Mahindra Bank

I have bank experience and want to move to the IT sector, any possible? Which cloud is suitable for me.

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Kotak Mahindra Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Kotak Mahindra Bank in Kolkata?

The average salary of a Customer Service Officer at Kotak Mahindra Bank in Kolkata typically ranges from ₹2.0 Lakhs to ₹3.4 Lakhs per year, depending on experience (from Fresher to 3 years).

The top 10% of Customer Service Officer in Kolkata at Kotak Mahindra Bank earn more than ₹3.2 Lakhs per year, and the top 1% earn over ₹3.4 Lakhs per year. Customer Service Officer Salaries at Kotak Mahindra Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Kotak Mahindra Bank employees in India.

What is the estimated take home salary of a Customer Service Officer at Kotak Mahindra Bank in Kolkata?

The estimated take-home salary of a Customer Service Officer at Kotak Mahindra Bank in Kolkata typically ranges from ₹20,843 to ₹22,494 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹3.4 Lakhs per year for employees with experience ranging from Fresher to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Kotak Mahindra Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Officer at Kotak Mahindra Bank in Kolkata?

To be a Customer Service Officer at Kotak Mahindra Bank in Kolkata, the key skills required include:

- Customer Service
- Cash Handling
- Cross Selling
- Banking Operations
- Banking

These skills are highly valued at Kotak Mahindra Bank and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Kotak Mahindra Bank for Customer Service Officer in India?

Axis Bank	₹1.5 Lakhs to ₹5.7 Lakhs per year
Bandhan Bank	₹3.5 Lakhs to ₹4.5 Lakhs per year
HDFC Bank	₹2.2 Lakhs to ₹3.9 Lakhs per year
IndusInd Bank	₹3.0 Lakhs to ₹3.9 Lakhs per year
ICICI Bank	₹1.7 Lakhs to ₹4.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Kotak Mahindra Bank, depending on the role and experience level.

What is the salary of a Customer Service Officer in companies similar to Kotak Mahindra Bank in Kolkata?

The salary of a Customer Service Officer at companies similar to Kotak Mahindra Bank in Kolkata varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Utkarsh Small Finance Bank

₹1.2 Lakhs to ₹4.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Officer at Kotak Mahindra Bank in Kolkata?

The salary growth for a Customer Service Officer at Kotak Mahindra Bank in Kolkata depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer in Kolkata can expect the following growth trajectory at Kotak Mahindra Bank:

Experience	Average Salary Range
Fresher	₹2.0 Lakhs to ₹5.0 Lakhs per year
1 year	₹2.5 Lakhs to ₹3.0 Lakhs per year
2 years	₹2.6 Lakhs to ₹3.3 Lakhs per year
3 years	₹2.7 Lakhs to ₹3.4 Lakhs per year

and so on.

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Kotak Mahindra Bank Customer Service Officer Salaries in Kolkata

Kotak Mahindra Bank Customer Service Officer salary in Kolkata ranges between ₹2 Lakhs to ₹3.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.