Kotak Mahindra Bank Kolkata Customer Service Officer Salaries by 10+ Employees (Updated 2025)

0 - 3 years exp.

₹2 Lakhs - ₹3.4 Lakhs

Salary of majority employees

12% less than the average Customer Service Officer Salary in Banking Companies for 0 - 3 years of experience

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Salaries in different departments

Finance & Accounting Customer Service Officer Salary 0 - 2 years exp. (5 salaries)	₹2 L/yr - ₹3.4 L/yr
BFSI, Investments & Trading Customer Service Officer Salary 1 - 3 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹3 L/yr
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Customer Success, Service & Operations Customer Service Officer Salary 0 - 1 year exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹3.4 L/yr
Engineering - Software & QA Customer Service Officer Salary 1 year exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.1 L/yr

Last Updated: 15 Mar 2023

Companies similar to Kotak Mahindra Bank for Customer Service Officer in Kolkata

Kotak Mahindra Bank Customer Service Officer Salary

0 - 3 years exp. (11 salaries)

₹2 L/yr - ₹3.4 L/yr

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Officer Salary 2 - 7 years exp. (7 salaries)	₹2.2 L/yr - ₹3.9 L/yr 16% more
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (87 salaries)	₹1.7 L/yr - ₹4.6 L/yr 12% more
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Axis Bank Customer Service Officer Salary 1 - 7 years exp. (53 salaries)	₹1.5 L/yr - ₹5.7 L/yr 39% more
Utkarsh Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (35 salaries)	₹1.2 L/yr - ₹4.3 L/yr 1% more
Bandhan Bank Customer Service Officer Salary 1 - 6 years exp. (4 salaries)	₹3.5 L/yr - ₹4.5 L/yr 30% more

Customer Service Officer salary at Kotak Mahindra Bank ranges between ₹2 Lakhs to ₹3.4 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 11 latest salaries received from various employees of Kotak Mahindra Bank.

Experience wise Kotak Mahindra Bank Customer Service Officer salaries in Kolkata

Last Updated: 15 Mar 2023

Experience	Avg Annual Salary
Fresher (4 salaries)	₹2 L/yr - ₹5 L/yr
1 year (4 salaries)	₹2.5 L/yr - ₹3 L/yr
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2 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹3.4 L/yr
3 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹5.4 L/yr

From

Customer Service Officer

₹

Lakhs/yr

0 - 5 years exp.

Regional Sales Manager

₹

Lakhs/yr

12 - 21 years exp.

Customer Service Officer 0 - 5 years exp.

Service Officer 0 - 7 years exp.

13% hike

Service Delivery Officer 2 - 8 years exp.

37% hike

From

4 more levels

Customer Service Officer

0 - 5 years exp.

Regional Asset Manager

15 - 17 years exp.

View 1 more career path

Similar Designation salaries in Kotak Mahindra Bank

Customer Service Executive Salary

(4 salaries)

₹2 L/yr - ₹2.95 L/yr

Top skills at Kotak Mahindra Bank for Customer Service Officer

Customer Service Cash Handling Cross Selling Banking Operations Banking Upsell

Salary related reviews for Kotak Mahindra Bank

3.2

Rated by 3 employees for salary & benefits

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Job security - Good

+2 more

Dislikes

Salary, promortion - these are the worst over here.

Salary - Poor

+1 more

Deputy Manager in Vadodara

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 May 2024

3.0

for Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

Skill development - Good

+1 more

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

Work satisfaction - Bad

+2 more

Deputy Manager in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 10 Mar 2024

2.0

for Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

Job security - Good

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

Salary - Poor

+4 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 30 Dec 2023

3.0

for Salary and Benefits

Likes

Work life balance is very good. That is the only good part.

Work-life balance - Good

Dislikes

Gratuity to be paid after 5 yrs is added in CTC. Salary hike is not more than 5% if ur not a CA. Manager will forcibly tell us to come to Diwali party and other festivities but will not pay a single rupee for food and fun activities. Employees are forced to pay. Even picnics are organised on employee money but bank does not pays a single rupee. And if any employee refuses to pay then they r accused on non bonding wid team.

Skill development - Poor

+1 more

Deputy Manager in Thane

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Nov 2023

2.0

for Salary and Benefits

Likes

Work profile and process is good.

Dislikes

Bad management they hire TL who ask money from their employees and do not return. no work-life balance less salary package only fancy designations are given which does not have a value in the market if u go out.No job security HR listens more to management then employees do not support after you leave the job or be on the job.They do not invest in their system updates but only on themselves.

Salary - Poor

+4 more

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a senior quality lead

Help me with in hand salary

Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions

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Kotak Mahindra Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Kotak Mahindra Bank Kolkata?

Customer Service Officer salary at Kotak Mahindra Bank in Kolkata ranges between ₹2.0 Lakhs to ₹3.4 Lakhs for less than 1 year of experience to 3 years. According to our estimates it is 12% less than the average Customer Service Officer Salary in India. Salary estimates are based on 11 latest salaries received from various employees of Kotak Mahindra Bank Kolkata.

How does the salary of a Customer Service Officer at Kotak Mahindra Bank Kolkata compare with the average salary range for this job?

The average salary of a Customer Service Officer at Kotak Mahindra Bank is 12% less than the average salary of a Customer Service Officer in Kolkata. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Officer at Kotak Mahindra Bank?

Customer Service, Cash Handling, Cross Selling, Banking Operations and Banking are some of the popular skills required to work as a Customer Service Officer at Kotak Mahindra Bank Kolkata.

Which similar companies are paying more than Kotak Mahindra Bank to a Customer Service Officer in Kolkata?

Axis Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹5.7 Lakhs per year
Bandhan Bank Customer Service Officer Salary - ₹3.5 Lakhs to ₹4.5 Lakhs per year
HDFC Bank Customer Service Officer Salary - ₹2.2 Lakhs to ₹3.9 Lakhs per year
ICICI Bank Customer Service Officer Salary - ₹1.7 Lakhs to ₹4.6 Lakhs per year
Utkarsh Small Finance Bank Customer Service Officer Salary - ₹1.2 Lakhs to ₹4.3 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at Kotak Mahindra Bank in Kolkata?

The estimated take-home salary of a Customer Service Officer at Kotak Mahindra Bank ranges between ₹21,085 per month to ₹22,732 per month in Kolkata. The take-home salary calculation is based on the average Kotak Mahindra Bank Customer Service Officer salary in India which ranges between ₹2.0 Lakhs to ₹3.4 Lakhs per year for employees with less than 1 year of experience to 3 years. Check how did we calculate take home salary?

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Kotak Mahindra Bank Customer Service Officer Salaries in Kolkata

Kotak Mahindra Bank Customer Service Officer salary in Kolkata ranges between ₹2 Lakhs to ₹3.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.

Kotak Mahindra Bank Customer Service Officer salaries in Kolkata

Companies similar to Kotak Mahindra Bank for Customer Service Officer in Kolkata

Latest annual salaries shared by Kotak Mahindra Bank Customer Service Officer in Kolkata

Experience wise Kotak Mahindra Bank Customer Service Officer salaries in Kolkata

Similar Designation salaries in Kotak Mahindra Bank

Top skills at Kotak Mahindra Bank for Customer Service Officer

Salary related reviews for Kotak Mahindra Bank

Deputy Manager in Mumbai

Deputy Manager in Vadodara

Deputy Manager in Kolkata

Deputy Manager in Mumbai

Deputy Manager in Thane

Kotak Mahindra Bank Customer Service Officer Salary FAQs

Tell us how to improve this page.