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ICCS Customer Service Representative salaries in Mumbai

Annual salary range
0 - 4 years exp.
₹1.1 Lakh - ₹2.2 Lakhs
Salary of majority employees
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36% less than the average Customer Service Representative Salary in BPO Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Representative Salary
1 year exp. (AmbitionBox Estimate)
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₹1.3 L/yr - ₹2.2 L/yr

Sales & Business Development
Customer Service Representative Salary
Fresher (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.4 L/yr

Last Updated: 16 Jun 2024

Companies similar to ICCS for Customer Service Representative in Mumbai

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ICCS Customer Service Representative Salary

0 - 4 years exp. (8 salaries)

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₹1.1 L/yr - ₹2.2 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹2.9 L/yr - ₹4 L/yr

arrow icon 75% more
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₹3.3 L/yr - ₹4.1 L/yr

arrow icon 92% more
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₹1.1 L/yr - ₹5 L/yr

arrow icon 58% more
1 job opening
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₹0.9 L/yr - ₹3.3 L/yr

arrow icon 7% more
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₹2 L/yr - ₹5 L/yr

arrow icon 60% more
Customer Service Representative salary at ICCS ranges between ₹1.1 Lakh to ₹2.2 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 8 latest salaries received from various employees of ICCS.

Latest annual salaries shared by ICCS Customer Service Representative in Mumbai

9mo ago
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3 years exp.
1y ago
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2 years exp.
1y ago
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1 year exp.
1y ago
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5 months exp.

Experience wise ICCS Customer Service Representative salaries in Mumbai

Last Updated: 16 Jun 2024

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹1.5 L/yr - ₹1.9 L/yr
1 year  (3 salaries)

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₹1.1 L/yr - ₹2.2 L/yr
2 years (AmbitionBox Estimate)

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₹1.7 L/yr - ₹2.2 L/yr
3 years (AmbitionBox Estimate)

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₹1.8 L/yr - ₹2.4 L/yr
4 years (AmbitionBox Estimate)

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₹2 L/yr - ₹2.5 L/yr

Similar Designation salaries in ICCS

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₹2 L/yr - ₹4 L/yr

Top skills at ICCS for Customer Service Representative

inbound outbound Sales Telecalling voice Bpo Voice

Salary related reviews for ICCS

Customer Success, Service & Operations Department

1.0
  •  posted on 03 May 2021

1.0
 for  Salary and Benefits

Likes

There is nothing to like in this organisation.

Dislikes

There is everything to dislike. They just pressurise their employees to be working there not giving week off, there is no salary satisfaction as they commit to provide to give salary after few months they decrease the package with out even giving any prior notice. They inform on sudden situation that will not get any other option to work in that organization only with low salary. Moreover, if you give resign there they won't approve they will force you to withdraw it . That's was my experience over there.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 31 Jul 2023

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...eave at 9:00 pm so that kind of shifting they want from us I can’t do this yr Salary is jot on time it’s always come late Their leaders don’t know how to behave with juniors they are like we bought his/her now we can do want we want…..

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Service Department

3.0
  •  posted on 20 Aug 2022

1.0
 for  Salary and Benefits

Likes

Job is the most secure thing in here.

  • Job security - Good

Dislikes

All other factors are the worst case scenarios, management, growth, salary commited by hr and TL doesn't value at all they will lay u what they want ,and not what u deserve

read more
  • Salary - Bad
  • +4 more

Customer Care Support Department

1.0
  •  posted on 31 Mar 2022

1.0
 for  Salary and Benefits

Likes

Salary comes on time

Dislikes

HR manager ARPIT Insulted and humiliated me for writing sn email to management. As i was not getting my 14days salary. You need to fight for your overtime payment, reimbursement and cts also.

read more
  • Salary - Bad
  • +5 more

Other Department

5.0
  •  posted on 22 Aug 2021

5.0
 for  Salary and Benefits

Likes

Good work environment and culture. Teammates are supportive and management is transparent .there is a huge cafeteria and gaming acrade for chilling

read more
  • Salary - Excellent
  • +6 more

Dislikes

There is a lot of politics and the management doesn't address our issue .salary is decent but career growth is slow on the job training is not given to new joiners.

read more
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ICCS Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at ICCS in Mumbai?
The average salary of a Customer Service Representative at ICCS in Mumbai typically ranges from ₹1.1 Lakhs to ₹2.2 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Service Representative in Mumbai at ICCS earn more than ₹2.2 Lakhs per year, and the top 1% earn over ₹2.2 Lakhs per year. Customer Service Representative Salaries at ICCS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 8 ICCS employees in India.
What is the estimated take home salary of a Customer Service Representative at ICCS in Mumbai?
The estimated take-home salary of a Customer Service Representative at ICCS in Mumbai typically ranges from ₹13,660 to ₹15,112 per month. This is based on the average salary range of ₹1.1 Lakhs to ₹2.2 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 8 salaries received from various employees of ICCS. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Representative at ICCS in Mumbai?
To be a Customer Service Representative at ICCS in Mumbai, the key skills required include:

  • - inbound
  • - outbound
  • - Sales
  • - Telecalling
  • - voice

These skills are highly valued at ICCS and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than ICCS for Customer Service Representative in India?
Radius Global Solutions ₹3.3 Lakhs to ₹4.1 Lakhs per year
Powerweave ₹2.9 Lakhs to ₹4.0 Lakhs per year
Concentrix Corporation ₹2.0 Lakhs to ₹5.0 Lakhs per year
Teleperformance ₹1.1 Lakhs to ₹5.0 Lakhs per year
EOSGlobe ₹0.9 Lakhs to ₹3.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ICCS, depending on the role and experience level.
How the salary growth look like for a Customer Service Representative at ICCS in Mumbai?
The salary growth for a Customer Service Representative at ICCS in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative in Mumbai can expect the following growth trajectory at ICCS:

Experience Average Salary Range
Fresher ₹1.5 Lakhs to ₹1.9 Lakhs per year
1 year ₹1.1 Lakhs to ₹2.2 Lakhs per year
2 years ₹1.7 Lakhs to ₹2.2 Lakhs per year
3 years ₹1.8 Lakhs to ₹2.4 Lakhs per year
and so on.

Tell us how to improve this page.

ICCS Customer Service Representative salary in Mumbai ranges between ₹1.1 Lakh to ₹2.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 8 ICCS latest salaries received from various employees of ICCS.