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3.9

based on 6.9k Reviews

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Bangalore / Bengaluru
Customer Success, Service & Operations

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HGS Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

based on 3.5k latest salaries
Designation Avg Annual Salary Open Jobs

Senior Process Associate Consultant

5 - 6 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Service Desk Agent

3 - 4 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.9 L/yr

Sme Lead

4 - 5 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Sme Process Specialist

5 - 9 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3.4 L/yr - ₹3.7 L/yr

Special Project Intern

1 - 2 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Specialist Operations Support

4 - 5 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹4.2 L/yr - ₹5.4 L/yr

Wfm Team Lead

8 - 9 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Senior Associate 1

3 - 4 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹3 L/yr - ₹3.5 L/yr

Assistant Manager Training & Development

9 - 10 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹8.3 L/yr - ₹10.6 L/yr

Recovery Executive

1 - 3 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.8 L/yr

WFM Analyst

1 - 2 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹2.2 L/yr - ₹3.2 L/yr

Social Media Executive

1 - 3 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹2 L/yr - ₹2.2 L/yr

Assistant Manager 1

4 - 7 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹4.9 L/yr - ₹6.3 L/yr

Assistant Manager Trainee

13 - 14 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹6.2 L/yr - ₹6.4 L/yr

SOC Analyst

3 - 4 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹4.2 L/yr - ₹4.8 L/yr

CSR

1 - 2 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹1.2 L/yr - ₹2.2 L/yr

Senior Processing Associate

3 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3 L/yr

Senior Service Technician

3 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Internal Auditor

2 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹2.7 L/yr - ₹2.8 L/yr

Associate Senior Executive

3 years exp. · Bangalore / Bengaluru (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Last Updated: 10 Feb, 2025

What people are saying about HGS

View All
a team lead
2w
Bullying at work
There are my colleague 2 TLs , in office, they are always making fun of me and today when I slept for few minutes on desk as I was not feeling well they took my photo and making fun in meeting room stating are you still in sleep, I feel like crying not only for this but for any thing they will bring my name, try to plot me in meeting if I am not meeting any parameter, for them it's seems normal and cool but for me it is becoming unbearable
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Salary related reviews for HGS

3.3

Rated by 734 employees for salary & benefits

Trainee Process Consultan in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 31 Jan 2025
1.0
 for  Salary and Benefits

Likes

The only one good thing about hgs is its good infrastructure

Dislikes

Everything is worst here. Managers, timings, salary, work life balance,food, everything is worst. It is the worst ever thing to work here. So, please respect your life and choose another company.

read more
  • Salary - Bad
    • +6 more

Senior Associate in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 28 Apr 2022
3.0
 for  Salary and Benefits

Likes

Good work environment and culture. Teammates are supportive and the management is transparent.

  • Skill development - Excellent
    • +3 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.

read more
  • Work satisfaction - Poor

Team Lead Operations in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 06 May 2021
3.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Skill development - Excellent
    • +5 more

Dislikes

Salary and Benefits

Senior Process Consultant in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 21 Dec 2021
1.0
 for  Salary and Benefits

Likes

Good work environment and you will have 100 percent job security but coming to salary package it's very low and also you won't get good hike. If you are ready to work for less salary then you can go for it.

read more
  • Job security - Good

Dislikes

There is a lot of politics and salary is very less and you won't have any career growth.

  • Salary - Bad
    • +2 more

Team Leader-Quality Assurance/Quality Control in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 11 Apr 2021
2.0
 for  Salary and Benefits

Likes

Huge cafeteria and on time providing Tea/coffe to relax from work load.

  • Job security - Excellent

Dislikes

Salary, transport, no transperancy in management. Mangement never shows work satisfaction on us. I didn't like mobile/paper less policy

read more
  • Salary - Poor
    • +2 more
see more salary related reviews

HGS interview questions by designations

Process Consultant (8)Senior Process Consultant (8)Senior Associate (7)Process Associate (7)
View all 229 interview experiences

Know more about HGS Bangalore / Bengaluru

More about working at HGS

HGS Salary FAQs

How much does HGS pay per year?
The average HGS salary ranges from approximately ₹0.2 Lakh to ₹2.1 Lakhs per year for a Computer Operator and ₹27 Lakhs to ₹46.4 Lakhs per year for a Associate Vice President. Salary estimates are based on 3.5k HGS salaries received from various employees of HGS. HGS employees rate the overall salary and benefits package 3.3/5 stars.
What is the highest salary in HGS?
The highest-paying job at HGS is a Associate Vice President with a salary of ₹27 Lakhs to ₹46.4 Lakhs per year. The top 10% of employees earn more than ₹6.37 lakhs per year. The top 1% earn more than a whopping ₹25 lakhs per year.
What is the minimum salary in HGS?
Minimum salary at HGS depends on the role you are applying for. For Customer Relation Officer the minimum salary is ₹0.7 Lakh to ₹6.1 Lakhs per year, and for Process Consultant Trainee the minimum salary is ₹1.2 Lakh to ₹3.6 Lakhs per year and so on.
What is the salary package for freshers in HGS?
The average salary at HGS for freshers varies from ₹0.7 Lakh to ₹2.8 Lakhs per year for Customer Relation Officer and ₹4 Lakhs to ₹5.5 Lakhs per year for Associate Software Engineer.
What is the notice period at HGS in Customer Success, Service & Operations Department in Bangalore / Bengaluru?
According to AmbitionBox, 43% of the HGS employees in Customer Success, Service & Operations Department in Bangalore / Bengaluru reported a notice period of 15 days or less, 32% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 926 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at HGS , Bangalore / Bengaluru is INRunlock blur . Salary estimates are based on 3.5k HGS latest salaries received from various employees of HGS.

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